Last update: 23/02/2021
2. WHICH PERSONAL DATA DO WE COLLECT?
When you use the Hyper Dash Website or the Hyper Dash Products, we collect the following personal information from you:
- Identification, contact and location information such as your name, e-mail address, address, user name, avatar and user ID;
- Information about your professional qualifications and/or academic background (should you contact us with an application for employment);
- Information about how you interact with our Hyper Dash Website and Hyper Dash Products such as information regarding the length and frequency of use, crash reports, popular items and features and your achievements; and
- Information associated with the device you use when making use of the Hyper Dash Website or Hyper Dash Products such as IP address, brand, type, operating system, hardware information and screen resolution.
3. HOW DO WE COLLECT YOUR PERSONAL DATA?
3.1 You provide us with your personal data by submitting a contact form, registering, creating an account, a profile or an avatar
When you make use of our Hyper Dash Website or Hyper Dash Products, it is possible that you create an account, profile, or avatar. You can also contact us by e-mail or through our contact form on the Hyper Dash Website. When you choose to do so, we may sometimes ask you to provide certain personal data, such as your e-mail address, name, date of birth, sex and/or postal code. After registration, we can also request additional information that can help us provide more customized services.
3.2 We receive your personal data from third parties
If you log into the Hyper Dash Products using a social media account or make use of the social networking functions present in the game, you grant permission for the social networking website to share certain, clearly identified personal data with us. Usually, this includes the basic data associated with your profile on the social networking website (name, e-mail address, date of birth, postal code, and sex). Furthermore, it can also include certain data related to your behaviour on the social networking website, such as likes, for example. This can only include personal data that you have shared publicly on the social networking website, and only to the extent to which your personal settings on the social networking website allow. If you do not wish such information to be shared, we advise you to adjust your settings on the relevant social networking website.
Furthermore, we also receive information from other reliable sources, including both online and offline data providers. Triangle Factory shall only do so insofar as this data was collected by the third party legally and insofar as it can be shared with us legally. If necessary, Triangle Factory will also request your explicit permission to use this data.
Further, in order to analyse the Hyper Dash Website and Hyper Dash Products and improve our products, we make use of analytics tools and third parties, who help us get a better understanding of the use of our Hyper Dash Website and Hyper Dash Products. These third parties may collect information, for example by using applications that you have installed, mobile websites you have visited.
Lastly, when you are making use of our Hyper Dash Products via a platform provider such as Oculus, Steam, Viveport…, these platform providers share certain personal data about you and your activities on the platform with us. We advise you to review the privacy policies of these platform providers to get a better insight in which information these platforms collect and share with their partners.
3.3 Personal data is collected automatically when making use of the Hyper Dash Website and Hyper Dash Products
Regardless of whether you register, create an account, a profile or an avatar, we collect user information when you make use of the Hyper Dash Website and Hyper Dash Products. This may include, but is not limited to, information regarding the length and frequency of use, crash reports, popular items and features, your achievements… We use this information to improve the performance of our Hyper Dash Website and Hyper Dash Products, adapt it based on your requirements and interests, and better understand how our products are being used.
3.4 Other sources
4. WHY DO WE COLLECT YOUR PERSONAL DATA?
We collect personal data in order to offer and improve our products and to provide better services to our users. More in particular, we collect and process personal data for the following purposes:
4.1 To make the Hyper Dash Website and Hyper Dash Products available to you
We use your personal data for the provision and maintenance of our services. For example, when making use of our Hyper Dash Products, we use the user name you have provided to keep your scores and identify you amongst other users. We also use your personal data to notify you when there are changes to or planned maintenance of our Hyper Dash Website and Hyper Dash Products or to process your feedback. Your personal data is likewise processed to receive and answer any queries you may have about the Hyper Dash Website and Hyper Dash Products.
4.2 To recognize you as a user
When you use a profile or account to log in to our services, we apply technology that recognizes you as a registered user and immediately grants access to the relevant service. This means that you don’t need to provide your log-in information every time you visit the relevant Hyper Dash online service(s) or wish to take part in interactive features of our services, like contests, for example.
4.3 To analyse and improve the Hyper Dash Website and Hyper Dash Products
We use personal data to understand which Hyper Dash Website or Hyper Dash Products features and items are most popular among our users. To understand the preferences of our users better, we may also invite you to take part in a survey. We do this to continually improve our Hyper Dash Website and Hyper Dash Products and develop new products and services, to make our offer as suitable as possible for our users.
4.4 To personalize the Hyper Dash Website and Hyper Dash Products to you
Triangle Factory strives to make its Hyper Dash Website and Hyper Dash Products as relevant as possible for every user. By using personal data that indicates what a user is likely interested in, Triangle Factory can work towards the provision of more personalized services. That way, Triangle Factory could, for example, recommend content that matches your profile.
4.5 To stay apprised of new products and services
Triangle Factory can use your contact details and other data collected to inform you of news, upcoming activities or events, promotions, new services, and so forth. We will only do this if you have granted permission for us to do so. You can opt out of this type of communication at any time. To do so, you can use the “unsubscribe” link that you see at the bottom of all of our electronic communications.
4.6 To prevent and detect abuse or fraud
5. ON WHAT LEGAL BASIS DO WE PROCESS YOUR PERSONAL DATA?
5.1 Necessary for the conclusion and performance of a contract with you
Some of the personal data that we collect (e.g. platform account, username, unique identifier) are necessary to be able to make use of the Hyper Dash Products. We process the personal data that fall within this category in order to perform the agreement we have with you.
5.2 Based on our legitimate interests of those of third parties
Sometimes, we process your personal data based on our legitimate interests, for example, our legitimate interests in ensuring the integrity, safety and functionality of our Hyper Dash Website and Hyper Dash Products. The legitimate interests that we pursue include also those of third parties, such as platform providers, in order for these platform providers to receive information on the behaviour of users on their platforms. If we process your personal data based on our legitimate interests of those of a third party, we have made sure that your fundamental rights and freedoms are not compromised by pursuing these legitimate interests, in particular, when you are a minor.
5.3 Based on a legal obligation
We also process personal data if the law requires us to do so, for example, to detect fraud or illegal activity.
5.4 Based on your consent
We ask your consent before placing cookies that are not strictly necessary for the functioning of the Hyper Dash Website (e.g. for analytics or third-party cookies). We also ask your consent in order to send you promotional updates about the Hyper Dash Products or for Hyper Dash Products functions that interact with your device. Whenever the processing of your personal data is based on your consent, you may opt out at any time.
6. WHO ARE THE RECIPIENTS OF MY PERSONAL DATA?
Triangle Factory shares your personal data with its partners, financial and other advisors and service providers in order to provide and optimize the Hyper Dash Website and Hyper Dash Products. We will never sell your personal data or share your personal data with third parties if we have no legal grounds to do so. In particular, we share your personal data with the following categories of recipients:
6.1 Triangle Factory suppliers
In order to offer you the Hyper Dash Website and Hyper Dash Products, we call on a number of independent companies and service providers. Such third parties aid us, for example, in securing our infrastructure and IT services, carrying out payment transactions through our services, conducting surveys… It is possible that such suppliers gain access to your personal data in the context of their work for Triangle Factory. Triangle Factory only allows this to extent that access is necessary for carrying out the work that such suppliers perform for Triangle Factory and only insofar as the suppliers provide the necessary assurances regarding access and potential use of your personal data and information.
6.2 Social media networks
Certain Triangle Factory online services integrate social media “buttons” that interact with social media networking websites such as Facebook, Twitter, Instagram… These buttons allow you to share information about your achievements on these platforms. The buttons are provided and managed by the social media websites. If you wish to receive more information on how your personal data is shared when making use of such button, we advise you to read the privacy policies of the relevant social media network.
In certain circumstances, we will be required to share your data with the authorities. We may, for example, do so in order to satisfy the law or a court order, to detect and address fraud, or to protect Triangle Factory’s rights.
6.4 Other users
When you are making use of the Hyper Dash Products, certain personal data, such as your user name, will be visible to the other users playing in the game server (up to 10 players).
7. WILL MY DATA BE TRANSFERRED OUTSIDE OF THE EEA?
Some of the recipients named above are located outside the European Economic Area. If we transfer your personal data to parties outside the EEA, we will make sure that such transfer is accompanied by appropriate safeguards to ensure your personal data is adequately protected.
8. HOW IS YOUR DATA SECURED?
It is important to Triangle Factory that your data is handled securely. Therefore, we make use of various security technologies and measures, to suitably protect your data against unauthorized access, use, loss or publication. Unfortunately, the exchange of information over the Internet is never 100% secure. Although we do our best to guarantee that your data remains secure, we cannot guarantee this absolutely.
9. HOW LONG IS YOUR DATA RETAINED?
10. HOW CAN YOU MANAGE YOUR DATA?
You, as a data subject, have certain rights with regard to your personal data. You can consult the personal data that Triangle Factory collects about you at any time, and correct any incomplete or incorrect information about you. You can request data portability, erasure and object to the processing of your personal data. You also have the right not to be subject to profiling or automated decision-making.
Some of these rights can be exercised by making use of the relevant features on the Hyper Dash Website or the Hyper Dash Products. If you are unsure how to exercise your rights or you have a request that is not covered on the Hyper Dash Website or the Hyper Dash Products, you can contact Triangle Factory in writing by sending your request to Gebroeders Vandeveldestraat 107, 9000 Ghent, Belgium, for the attention of legal department or by sending an e-mail to [email protected]. If you want to exercise your rights, we ask that you be as specific as possible, so that we can address your request thoroughly and appropriately. We also remind you that we must be able to reasonably verify your identity in order for you to exercise your rights, so that we can prevent someone else doing so in your name.
You also have the right to lodge a complaint with a supervisory authority. The contact details of the Belgian data protection authority can be found on https://www.dataprotectionauthority.be/citizen or you can contact the supervisory authority in the country where you live.