Privacy

This Privacy Policy describes the information collected by Queleas (we, us or our) through our mobile applications and website and how we use that information.

When you download and use our mobile applications, we don’t require you to provide any information and we don’t collect any information about you or your device, except we collect:

(i) non-personal information about the duration the App is used and how the App is used, such as the screens viewed and actions taken within our mobile applications, which is used solely to enhance and improve our applications; and

(ii) if the parents send us an email from the app or if they opt-in the newsletter form within the app, then only we collect the email addresses specifically to send newsletters only about our new app launches.

The Services are backed by our Child Safe guarantee. This means that Accounts will never include any pop-up ads or other advertisements directed to children. Personal Information, or PI, is defined in this policy to mirror the text of the California Consumer Privacy Act (CCPA) and means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. We take your privacy very seriously, and we never monetize your Personal Information; we use it to enhance your experience with opportunities like special promotions and offers. Other than in the places and for the purposes explicitly disclosed in this Privacy Policy, we do not knowingly collect any PI directly from Child Users under age 13.

We Comply with the Children’s Online Privacy Protection Act

Our website and mobile applications comply with the Children’s Online Privacy Protection Act (“COPPA”). We don’t knowingly collect personal information from children under the age of 13 in violation of COPPA, and if in the event that a user identifies himself or herself as a child under the age of 13 through a support request, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.

When You Request Support, You May Send Us Email

We allow users to contact us if they have support questions about use of our mobile applications. If you submit a support request, we may receive your email address and other information you provide related to your support request (“Support Information”). We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013.

Information Sharing and Disclosure

We use your email address only for the purpose of sending the newsletter to you. We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013. We don’t rent, sell or share your email address unless we have your express consent and in the following circumstances: (i) We share your email address with our newsletter provider to deliver our newsletter to you. (ii) We may share your Support Information with our support providers, but only for the purpose of providing support to you. (iii) We may share your email address and/or Support Information: (a) to protect the security or integrity of our website and Apps, (b) to take precautions against liability; (c) to respond to judicial process, or (d) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety; and where such information is not used for any other purpose, all in compliance with Section 312.5(c)(6) of the COPPA rules effective July 1, 2013.

Cookies

When you visit our website, we may send cookies to your computer that uniquely identify your browser. We use cookies to improve the quality of our service by storing user preferences and tracking usage information. Most browsers allow you to disable cookies or set your browser to alert you when cookies are being sent to your computer.

Links to Third Party Sites

We may provide links and/or connections to third-party web sites or services from our website (we don’t allow links within our mobile applications). We are not responsible for the privacy practices or content of these third-party sites.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected. If we make changes in the way we use your email address, we will notify you in advance of posting by email. Such modifications will become effective on the date set forth in the email.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please send us an email at [email protected]