Privacy Policy
Online Privacy Statement
Version Date: 1.27.2021Scope of this Online Privacy Statement
This Online Privacy Statement describes how ASAP Inc. and its affiliates (collectively “ASAP”) uses, shares and protects the personal information we collect through www.asap.com (“asap.com” or “this site”), which includes ASAP mobile applications. “Personal information” is information that identifies you personally, either alone or in combination with other information. Personal information may include, for example, your name, address, email address, credit card information, and transaction history. This Online Privacy Statement is part of and incorporated into the Assap.com Terms of UseYour Consent to This Online Privacy Statement
By browsing or using Asap.com, you are agreeing to the collection, use, and disclosure of your personal information as described in this Online Privacy Statement. If you do not consent to the collection, use, and disclosure of your personal information as described in this Online Privacy Statement, you should not use this site. This Online Privacy Statement may change from time to time (see below). Your continued use of this site after we make changes is deemed acceptance of this changes, so please check the site periodically for updates.Questions Concerning Our Online Privacy Practices
If you have any questions or concerns regarding this Online Privacy Statement or our privacy practices, please email us or write to us at: ASAP Inc. 214 Jefferson St., Suite 200 Lafayette, LA 70501Privacy Notices
This Online Privacy Statement may be supplemented or amended from time to time by “privacy notices” posted on this site. For example, certain pages of this site contain privacy notices providing details about the ways we use or share the personal information we collect on those pages.This Online Privacy Statement May Change
We reserve the right to update or modify this Online Privacy Statement, at any time and without prior notice, by posting the revised version on this site. These changes will only apply to personal information we collect after we have posted the revised Online Privacy Statement on this site. Your use of this site following any such change constitutes your agreement that all personal information collected from or about you through Asap.com after the revised Online Privacy Statement is posted will be subject to the terms of the revised Online Privacy Statement.The date the Online Privacy Statement was last revised is identified at the top of the page. You are responsible for periodically visiting our site and this Online Privacy Statement to check for any changes. You may access the current version of this Online Privacy Statement at any time by clicking on the link marked “Privacy Statement” at the bottom of each page of this site.What Personal Information Do We Collect on Asap.com?
Information You Give Us
We collect the personal information you knowingly and voluntarily provide when you use Asap.com (e.g., for example, the information you provide when you register, sign-in, search, purchase products, participate in a contest or questionnaire, submit product reviews, sign up for our e-mails, communicate with customer service, etc.). Depending on how you use this site, you may supply us with information such as your name, address, phone number, email address, credit card information, or browse history.Information Sent to Us by Your Web Browser
We collect information that is sent to us by your web browser, including but not limited to your IP address, the address of the web page you were visiting when you accessed Asap.com, the date and time of your visit, and information about your computer’s operating system or mobile device. Please check your browser or mobile device if you want to learn what information your browser or mobile device sends or how to change your settings. The information provided by your browser or mobile device does not identify you personally. We use this non-personal information primarily to create statistics that help us improve this site and make it more compatible with the technology used by our visitors. However, if you have created a user identity on one of your visits to this site or if you access this site by clicking on a link in an email we have sent you, we may combine the information provided by your browser to information that identifies you personally.Information We Collect Using Cookies and Other Web Technologies
We use “cookies” and other web technologies to collect information and support certain features of this site. For example, we use these technologies to collect information about the ways visitors use our site (e.g., which pages they visit, which links they use, and how long they stay on each page). Cookies and other web technologies are also used to support the features and functionality of our site (e.g., to track the contents of your shopping cart as you move from page to page, etc.). These technologies also permit us to keep a record of your previous choices and preferences so that we can personalize your shopping experience and save you the trouble of reentering information already in our database. Generally, the information we collect using these web technologies does not identify you personally. It may, however, be linked to information that does identify you personally, such as the information you provide when you make a purchase or register to use a special feature of this site. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave Asap.com. Although you are not required to accept our cookies when you visit Asap.com, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of this site. To learn more about cookies, visit www.AllAboutCookies.org. To learn more about opting-out of cookie-targeted advertising on this site (sometimes referred to as online behavioral advertising or OBA), visit www.AboutAds.info. Some browsers allow you to indicate that you would not like your online activities tracked, using “Do Not Track” indicators (“DNT Indicators”), however, we are not obligated to respond to these indicators. Presently, we are not set up to respond to DNT Indicators. This means that while this site ite may track certain latent information about your online activities, the collected information will be used to improve your use of our site and in ways consistent with the provisions of this Privacy Policy.Information We Collect From Other Sources
We may supplement the information collected through this site with information we collect in other ways. For example, if you call customer support number, we may collect your telephone number and add it to our database. We may also supplement the information collected through this site with information from third parties, including data brokers. By supplementing your profile with information from other sources, we are better able to provide product recommendations and special offers that will be of genuine interest to you. We may also use this additional information to further personalize our site and improve your shopping experience.Use of Cookies and Similar Technologies by Our Advertising Agents
A “Web Beacon” is an object that is embedded in a web page that is usually invisible to the user and allows website operators to check whether a user has viewed a particular web page or an email. ASAP may use Web Beacons on the Website and in emails to count users who have visited particular pages, viewed emails, and to deliver co-branded services. Web Beacons are not used to access users’ Personally-Identifying Information; they are a technique ASAP may use to compile aggregated statistics about Website usage. Web Beacons collect only a limited set of information including a Web Cookie number, time and date of a page or email view, and a description of the page or email on which the Web Beacon resides. You may not decline Web Beacons, however, they can be rendered ineffective by declining all Web Cookies or modifying your browser setting to notify you each time a Web Cookie is tendered and permit you to accept or decline Web Cookies on an individual basis.How Do We Use Your Personal Information?
We may use the personal information we collect through Asap.com- to fulfill your order;
- to provide you with the information, products and services you request or purchase;
- for security, credit or fraud prevention purposes;
- to provide you with effective customer service;
- to provide you with a personalized experience;
- to contact you with special offers and other information we believe will be of interest to you;
- to contact you with information and notices related to your use of this site or your purchases;
- to invite you to participate in surveys and provide feedback to us;
- to better understand your needs and interests;
- to improve the content, functionality and usability of this site;
- to improve the content, functionality and usability of our Mobile Applications;
- to improve our products and services;
- to improve our marketing and promotional efforts;
- to prevent or take action against illegal activity on our site, or to comply with applicable law or cooperate with law enforcement;
- to establish or exercise our legal rights or defend claims, or as otherwise required by law;
- to provide to direct mail partners for selected providers of goods and services that may be of interest to you;
- for marketing purposes;
- to transfer to restaurants all information necessary for preparing and processing the order, which may include transferring credit card and other payment information;
- to provide to third party service providers;
- to transfer to a successor organization in the event of a merger, acquisition, bankruptcy or sale of ASAP’s assets; and
- for any other purpose we identify in a specific privacy notice.
With Whom Do We Share the Personal Information We Collect Through Asap.com?
We may share the personal information we collect through this site as described below and in any applicable privacy notices.Our Corporate Affiliates
We may share your personal information with our subsidiaries and parent and sister corporations (our “corporate affiliates”), who may use this information to contact you with information and offers they believe will be of interest to you. The corporate affiliates’ use of your personal information shall be subject to this Online Privacy Statement.Our Service Providers
We may share your personal information with companies that perform services on our behalf. Our service providers are required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide services on our behalf.Other Business Partners and Selected Vendors
We work closely with certain business partners and carefully selected vendors to provide you with access to their product offerings. We may share personally identifiable information about you with these business partners or selected vendors, and they may use this information to offer you products and/or services that they believe will be of interest to you.Business Transfers
Information submitted to ASAP or Asap.com is an asset of ASAP and will become part of our normal business records. Your personal information may be transferred to another company (either a corporate affiliate or an unrelated third party) that has acquired substantially all the stock or assets of ASAP, one of our corporate affiliates, or one of our operating divisions (e.g., as the result of a sale, merger, reorganization, dissolution or liquidation, etc.). ASAP or Asap.com shall provide notice of such transfer by sending you an email to the email address in your ASAP account settings.Contests, Giveaways and Surveys
From time to time, ASAP may offer Website users the opportunity to participate in contests, giveaways and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Privacy Policy. From time to time, ASAP may also ask Website users to participate in surveys designed to help ASAP improve the Website. Any Personally-Identifying Information provided to ASAP in connection with any survey will be used only in relation to that survey, and will be disclosed to third parties not bound by this Privacy Policy only in non-personally-identifying, aggregated form.Email to Friends Feature and Referral Program
ASAP may offer users the ability to send friends emails about the Website. If users choose to use this feature, be assured that ASAP only uses friends’ email addresses on a one-time basis to send the requested email.Government and Legal Disclosures
We may disclose the personal information we collect through Asap.com when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce the Terms of Use or other agreements that govern your use of this site; to protect the rights, property or safety of ASAP, our users or others; or to protect your vital interests. If you have purchased products from us on extended payment terms, it may be necessary for us to file certain information about you with state or local government offices to protect our security interest in those products or to provide certain information about you to collection agencies in the event of non-payment or a payment dispute.What Choices Do You Have?
ASAP respects your right to make choices about the ways we collect, use and disclose your personal information. We generally ask you to indicate your choices at the time that you register as a user of Asap.com or on the page where you provide your personal information. You may browse Asap.com or ASAP Mobile Applications without providing any information that identifies you personally and may choose not to provide the information we request, although this may mean that you cannot make a purchase or take advantage of other Asap.com or Mobile Application features. When you register as an Asap.com or Mobile Application user, you automatically start to receive information and product promotions periodically via e-mail. You may “opt-out” of receiving our promotional emails at any time by following the instructions contained at the end of the particular email. You may also manage your subscription and email preferences by clicking on “My Account” on Asap.com, ASAP’s Mobile Application or by sending us an email. To send us an email, please click here.How Can You Update or Correct Your Personal Information?
You may update your “account settings” information, including your name, contact information, credit card information, delivery addresses, and email preferences at any time by clicking on “My Account” at Asap.com. Instructions for updating your information are provided under “Account Settings.” You can change your account settings at any time and as often as necessary.How Can You Delete Your Account?
In order to delete your account, you’ll need to contact our Customer Support Team. You can do so, by either emailing [email protected] or by tapping the blue circle, located at the bottom-right of your screen, to chat directly with a representative.Special Notice to California Residents
We may share some of your information with third-party companies with whom we have contracts to provide products and services and/or with companies that use the information for their marketing purposes. The California Civil Code Section 1798.83 permits you to request information regarding to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed to third-parties’ direct marketing purposes. Please note that under this law, we are not required to respond to a customer’s request more than once in a calendar year; furthermore we are only required to respond to requests sent to ASAP-Privacy, 214 Jefferson Street, Lafayette, LA 70501.Security
ASAP has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure with industry standard measures in place to protect the security of the personal information we collect through Asap.com. For example, we use Transport Layer Security (“TSL”) to encrypt your credit card information as it travels over the Internet, and no credit card information is stored in ASAP’s infrastructure. It is important that you understand, however, that no website or database is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your passwords. Although we use commercially reasonable efforts to protect your personal information, we cannot guarantee the security of your personal information transmitted to our site. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the site.Links to Other Web Sites
Asap.com contains links to other websites that are owned and operated by unrelated third parties. This Online Privacy Statement applies only to personal information collected through Asap.com. It does not apply to personal information collected on any other website operated by ASAP or its corporate affiliates, nor to any website operated by any third party. These web sites have their own policies regarding privacy. We recommend you review the privacy policy posted on any site you visit before using the site or providing any personal information about yourself.Google Maps
Your use of Google Maps is subject to Google’s privacy policy found here: https://policies.google.com/privacy.Children and Minors
Asap.com is not directed at nor targeted to children. We do not use this site to knowingly solicit personal information from or market to children. If you are under 13 years of age, you should not submit any personal information to us.Contact
If you have any questions regarding our Privacy Policy, please contact our privacy officer at:Privacy OfficerASAP Inc.214 Jefferson St.Suite 200Lafayette, LA 70501Email: [email protected]Phone: 763-400-4904Contest and Giveaway Rules
From time to time ASAP and/or its Restaurant partners may host contests or giveaways for customers. The following rules will govern such contests: Participation is subject to ASAP’ Terms of Use and Privacy Policy, which are incorporated as part of these Rules. NO PURCHASE OR CONTRIBUTION NECESSARY TO ENTER OR WIN. A PURCHASE OR CONTRIBUTION WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. THE ODDS OF WINNING WILL DEPEND ON THE NUMBER OF ENTRIES RECEIVED. ALL ENTRANTS MUST RESIDE IN A STATE IN WHICH ASAP DOES BUSINESS AT THE TIME OF ENTRY. IF A WINNING ACCOUNT OR EMAIL ADDRESS HAS MORE THAN ONE USER THE WINNER WILL BE THE HOLDER OF RECORD. Customer is responsible for any applicable taxes on prizes. Must be 13 or older and a legal US resident to play. Void where prohibited. How can you participate? What prizes will be given away? That info will be tweeted from ASAP’s Twitter account and or listed on the Asap.com website. If we post a tweet or message or tell you that we – that’s ASAP – are going to choose a contest winner, we’ll be picking the winner(s) from the pool of participants that we feel followed the rules to their best of their ability. For giveaways where prizes are awarded to participants who are the first set number to respond to a ASAP tweet (such as, “First 10 people to…”), we count based on the timestamp associated with – the tweeted responses received. Winners’ (who are over 18 years old), names will be announced on Twitter or Facebook. If we choose you as a winner, we may contact you to collect a bit of info from you in order to give you your prize. If we do not get a response from you within 48 hours of our initial reach out, we’ll award the prize to the runner up. We also reserve the right to exclude any participant if we deem a username, profile information or any of that person’s tweets to be offensive in any form. By participating in any ASAP contests or giveaways, you give us permission to use your name,Twitter handle or Facebook handle, profile info, and submissions when announcing a winner. What you submit to us becomes our property. ASAP employees (and their family and friends) are not eligible to participate. MORE LEGALESE: BY PARTICIPATING IN A CONTEST OR ACCEPTING A PRIZE, PARTICIPANTS RELEASE AND AGREE TO HOLD HARMLESS ASAP INC., ITS PARENT, SUBSIDIARY, AND AFFILIATED COMPANIES, AND ITS AND THEIR PARTNERS, JOINT VENTURERS, CONTRACTORS, AND SUB-CONTRACTORS, CONTEST OR GIVEAWAY PARTNERS, PRIZE SUPPLIERS, TWITTER, FACEBOOK AND THEIR RESPECTIVE PARENTS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND CONTRACTORS FROM ANY AND ALL EXISTING OR FUTURE ACTUAL OR ALLEGED ACTIONS, CLAIMS AND/OR LIABILITIES OF WHATEVER NATURE INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, BODILY INJURY (INCLUDING WITHOUT LIMITATION WRONGFUL DEATH AND DISABILITY), DEFAMATION, PROPERTY DAMAGE, AND LOSS OR DAMAGE OF ANY OTHER KIND, INCLUDING REPUTATION, ARISING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM ACCEPTANCE, POSSESSION, USE OR MISUSE OF THE PRIZE, PARTICIPATION IN THIS, AND/OR PARTICIPATION IN ANY CONTEST OR GIVEAWAY OR PRIZE RELATED ACTIVITIES. Participants agree to be bound by these Rules and the decisions of ASAP. In the event of fraud, a force majeure event, a technical error or malfunction which, at ASAP’s sole determination, materially affects the contest or giveaway, ASAP may suspend the contest or giveaway and select potential winners from among all eligible submissions received at the time of suspension. Notice of such action will be posted at https://twitter.com/orderitasap. ASAP reserves the right at its sole discretion to disqualify any individual suspected of tampering with the entry process, or the operation of the contest or giveaway; or to be acting in any manner deemed by ASAP to be in violation of the Rules; or to be acting in any manner deemed by ASAP to be unsportsmanlike or disruptive, or with intent to annoy, abuse, threaten or harass any other person. Any fraud or attempt by an participant or any other individual to deliberately undermine the legitimate operation of the contest or giveaway may be a violation of criminal and civil laws and should such an attempt be made, ASAP reserves the right to cooperate in the prosecution of any such individual(s) to pursue all remedies to the fullest extent permitted by law. Sponsor: ASAP Inc., 214 Jefferson St, Lafayette, LA 70501 Email: [email protected].Guidelines for Reviews
Reviews are approved based on the following criteria:Relevancy
Reviewers must have had a firsthand experience with the restaurant using the ASAP app.Acceptable Content
Lesson one: We can reject and remove any comment without warning or explanation. We’re not going to as long as you follow our guidelines, but we do reserve that right. As for those guidelines:- No offensive language.
- Discrimination based on the grounds of race, religion, gender, national origin, age, marital status, sexual orientation or disability will not be tolerated.
- Referencing illegal activity is prohibited.
- Competing restaurants are not allowed to post negative reviews. Violation of this policy will result in permanent removal from our site without a refund.
- Allegations of health code violations are not acceptable.