The Data Company collects
The information (“Data”) that collected by Company includes the data which does not directly enable Company to identify any user as an individual (“non-personal data”) and information which may identify end-user (“personal data”). Company may use tools or third party analytical software to automatically collect and use certain data. The types of the non-personal data Company may collect and use include, but are not limited to: (a) device properties, including, but not limited to unique device identifier or other device identifier; (b) device software platform and firmware; (c) geographical data such as zip code, area code and location; (d) game score and achievements; (e) e-mail address; (f) some specific information about end-user that indirectly may referred to the individual, including any data related to user experience; (g) type of operating system end-users are using; (h) data of end-user services Internet provider (IP address) and/or (i) other data as reasonably required by Company to enhance Web site. If you arrive at the Websites via a link from another website, the URL of the linking website and the URL of any website that you link to next will also be collected.
Likely situation when users provide the Company with information which may (in total) indentify user, including but not limited to user’s name, e-mail address, phone number, photo or other image, sex, birth date, address and etc. By providing a personal data, the user consent that the Company have the right to collect and process the personal data for the purpose of analyzing usage of the Company’s services, advertisement serving, develop the services, providing customer and technical support, to send notice and etc. The Company has the right to combine personal and non-personal data.
Company does not verify correctness and cannot be able to examine of any end-user’s personal data.
The Data Company collects
The information (“Data”) that collected by Company includes the data which does not directly enable Company to identify any user as an individual (“non-personal data”) and information which may identify end-user (“personal data”). Company may use tools or third party analytical software to automatically collect and use certain data. The types of the non-personal data Company may collect and use include, but are not limited to: (a) device properties, including, but not limited to unique device identifier or other device identifier; (b) device software platform and firmware; (c) geographical data such as zip code, area code and location; (d) game score and achievements; (e) e-mail address; (f) some specific information about end-user that indirectly may referred to the individual, including any data related to user experience; (g) type of operating system end-users are using; (h) data of end-user services Internet provider (IP address) and/or (i) other data as reasonably required by Company to enhance Web site. If you arrive at the Websites via a link from another website, the URL of the linking website and the URL of any website that you link to next will also be collected.
Likely situation when users provide the Company with information which may (in total) indentify user, including but not limited to user’s name, e-mail address, phone number, photo or other image, sex, birth date, address and etc. By providing a personal data, the user consent that the Company have the right to collect and process the personal data for the purpose of analyzing usage of the Company’s services, advertisement serving, develop the services, providing customer and technical support, to send notice and etc. The Company has the right to combine personal and non-personal data.
Company does not verify correctness and cannot be able to examine of any end-user’s personal data.
The reasons that Company collects Data
Company uses this information in the aggregate to analyze usage of Web site. The information also helps Company to improve quality of its online services and products, provide customize communications and advertisement.
Disclosure and Transfer of Data
Company may use the collected Data to analyze usage of the services, advertisement serving, managing and providing the services and products. For these purposes Company may disclose Data to partners with whom the Company has contractual obligations and/or which have their own specific serving technologies and payment services. The providers of payment service have the right to process Data for the purpose of the offering of the payment-transaction service whenever you purchase something from Web site.
You acknowledge and agree that the analytics utilized by Company’s partners may combine the Data collected with other information they have independently collected from other services or products relating to your activities. These partners collect and use information under their own privacy policies. They may not use your Data for their own marketing purposes.
Company may also disclose your Data to third parties when Company has a reason to believe that a disclosure is necessary to address potential or actual injury or interference with Company’s (its subsidiaries) intellectual property, operations, users or others who may be harmed or may suffer loss or damage, or Company acknowledges that such disclosure is necessary to protect Company’s (its subsidiaries) rights, combat fraud and/or comply with a judicial proceeding, court order, or legal process served on Company or its subsidiaries.
Company has the right to disclose data in response to legal process, for example, in response to a Court order. Company may also disclose such information in response to a law enforcement agency’s request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.
Company may transfer Data about end-users in cases Company or one of its business units are acquired by, sold to, or merged with another company.
User profile settings
Each user, creating your own profile in the Web site, has the ability to manage personal profile settings, including but not limited: changing the look of the personal profile, add into the profile the desired information, restrict access to the profile of a third party. Therefore you can choice about who has access to your Data.
Security measures
Company and its subsidiaries will protect Data in a manner that is consistent with this Privacy Policy by, for instance, not using the information for any purpose other than to carry out the services they are performing for.
Although the Company takes appropriate measures to safeguard against unauthorized disclosures of Data, the Company cannot assure user that Data collected will never be disclosed in a manner that is inconsistent with this Privacy Policy and providing security measures are perfect or impenetrable.
The user acknowledge that any data that user discloses throughout the forums, blogs, charts or the like is public information cannot be considered as privacy and be saved from disclosure.
Cookies and other technical information
Company may send “cookies” to your computer or use similar technologies to enhance your online experience at its Web site and across the Internet. “Cookies” are files that can identify you as a unique customer and store your personal preferences as well as technical information (including click through and click stream data). Cookies can either be permanent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). Company may also use “beacons” that monitor your use of Web site. Beacons are small strings of code that provide a method for delivering a graphic image on a Web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the Web beacon appears, the URL (Uniform Resource Locator) of the page on which the beacon appears, the time the page containing the beacon was viewed, the types of browser that fetched the beacon and the identification number of any cookie on the computer previously placed by that server. On their own, cookies or Web beacons do not contain or reveal any personally identifiable information. However, if you choose to furnish personally identifiable information, this information can be linked to the data stored in the cookies or beacons. By accepting this Privacy Policy, you specifically agree to our use of cookies and Web beacons as described herein. You may adjust your browser to reject cookies from Company.
Data alteration and retention
Company retains the Data collected in accordance with Privacy Policy for the period necessary to execute the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter if Date collected is no longer needed for purposes specified in this Privacy Policy, Company deletes all aforementioned Data in its possession.
In any case the user may delete the personal data in two ways by:
- removing it by himself using an access to the service;
- sending the Company a notice in writing which contain sufficient information to identify the user. The notice will be processed as soon as possible.
If Data is changed or deleted, Company may still retain some of the data to resolve disputes, enforce Company user agreements, and comply with technical and legal requirements and constraints related to the security service.
International data processing
Because Company operates internationally, the Company may store and process Your data within BVI and other countries worldwide.
Governing Law
This Agreement shall be governed, construed, and enforced in accordance with the laws of Indian laws, without regard to its conflict of laws rules.
Information We Collect
WhatsApp receives or collects information when we operate and provide our Services, including when you install, access, or use our Services.
Information You Provide
- Your Account Information. You provide your mobile phone number to create a WhatsApp account. You provide us the phone numbers in your mobile address book on a regular basis, including those of both the users of our Services and your other contacts. You confirm you are authorized to provide us such numbers. You may also add other information to your account, such as a profile name, profile picture, and status message.
- Your Messages. We do not retain your messages in the ordinary course of providing our Services to you. Once your messages (including your chats, photos, videos, voice messages, files, and share location information) are delivered, they are deleted from our servers. Your messages are stored on your own device. If a message cannot be delivered immediately (for example, if you are offline), we may keep it on our servers for up to 30 days as we try to deliver it. If a message is still undelivered after 30 days, we delete it. To improve performance and deliver media messages more efficiently, such as when many people are sharing a popular photo or video, we may retain that content on our servers for a longer period of time. We also offer end-to-end encryption for our Services, which is on by default, when you and the people with whom you message use a version of our app released after April 2, 2016. End-to-end encryption means that your messages are encrypted to protect against us and third parties from reading them.
- Your Connections. To help you organize how you communicate with others, we may create a favorites list of your contacts for you, and you can create, join, or get added to groups and broadcast lists, and such groups and lists get associated with your account information.
- Customer Support. You may provide us with information related to your use of our Services, including copies of your messages, and how to contact you so we can provide you customer support. For example, you may send us an email with information relating to our app performance or other issues.
Automatically Collected Information
- Usage and Log Information. We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.
- Transactional Information. If you pay for our Services, we may receive information and confirmations, such as payment receipts, including from app stores or other third parties processing your payment.
- Device and Connection Information. We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers. We collect device location information if you use our location features, such as when you choose to share your location with your contacts, view locations nearby or those others have shared with you, and the like, and for diagnostics and troubleshooting purposes such as if you are having trouble with our app’s location features.
- Cookies. We use cookies to operate and provide our Services, including to provide our Services that are web-based, improve your experiences, understand how our Services are being used, and customize our Services. For example, we use cookies to provide WhatsApp for web and desktop and other web-based services. We may also use cookies to understand which of our FAQs are most popular and to show you relevant content related to our Services. Additionally, we may use cookies to remember your choices, such as your language preferences, and otherwise to customize our Services for you. Learn more about how we use cookies to provide you our Services.
- Status Information. We collect information about your online and status message changes on our Services, such as whether you are online (your “online status”), when you last used our Services (your “last seen status”), and when you last updated your status message.
Third-Party Information
- Information Others Provide About You. We receive information other people provide us, which may include information about you. For example, when other users you know use our Services, they may provide your phone number from their mobile address book (just as you may provide theirs), or they may send you a message, send messages to groups to which you belong, or call you.
- Third-Party Providers. We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with companies to distribute our apps, provide our infrastructure, delivery, and other systems, supply map and places information, process payments, help us understand how people use our Services, and market our Services. These providers may provide us information about you in certain circumstances; for example, app stores may provide us reports to help us diagnose and fix service issues.
- Third-Party Services. We allow you to use our Services in connection with third-party services. If you use our Services with such third-party services, we may receive information about you from them; for example, if you use the WhatsApp share button on a news service to share a news article with your WhatsApp contacts, groups, or broadcast lists on our Services, or if you choose to access our Services through a mobile carrier’s or device provider’s promotion of our Services. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.
How We Use Information
We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.
- Our Services. We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services, and analyze and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and customize our Services.
- Safety and Security. We verify accounts and activity, and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.
- Communications About Our Services and the Facebook Family of Companies. We communicate with you about our Services and features and let you know about our terms and policies and other important updates. We may provide you marketing for our Services and those of the Facebook family of companies, of which we are now a part.
- No Third-Party Banner Ads. We do not allow third-party banner ads on WhatsApp. We have no intention to introduce them, but if we ever do, we will update this policy.
- Commercial Messaging. We will allow you and third parties, like businesses, to communicate with each other using WhatsApp, such as through order, transaction, and appointment information, delivery and shipping notifications, product and service updates, and marketing. For example, you may receive flight status information for upcoming travel, a receipt for something you purchased, or a notification when a delivery will be made. Messages you may receive containing marketing could include an offer for something that might interest you. We do not want you to have a spammy experience; as with all of your messages, you can manage these communications, and we will honor the choices you make.
Information You And We Share
You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.
- Account Information. Your phone number, profile name and photo, online status and status message, last seen status, and receipts may be available to anyone who uses our Services, although you can configure your Services settings to manage certain information available to other users.
- Your Contacts and Others. Users with whom you communicate may store or reshare your information (including your phone number or messages) with others on and off our Services. You can use your Services settings and the block feature in our Services to manage the users of our Services with whom you communicate and certain information you share.
- Third-Party Providers. We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.
- Third-Party Services. When you use third-party services that are integrated with our Services, they may receive information about what you share with them. For example, if you use a data backup service integrated with our Services (such as iCloud or Google Drive), they will receive information about what you share with them. If you interact with a third-party service linked through our Services, you may be providing information directly to such third party. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.
Contact Us
If you have questions about our Privacy Policy, please contact us in [email protected]