Atlantis, Paradise Island, Bahamas, owned by Atlantis Resort SPE Limited and operated by Island Hotel Company Limited (collectively, "We" or "Atlantis"), are committed to protecting and respecting your privacy.

This privacy policy (together with our terms of use https://atlantisbahamas.com/terms and any other documents referred to in it) sets out the basis on which any information (which may include personal data) we collect from you, or that you provide to us, through this website will be processed by us. Please read the following carefully to understand our practices regarding your information and how we will treat it.

By visiting the website displaying this privacy policy ("Site") or accessing the Atlantis Paradise Island Mobile App (“Mobile App”), you agree that we will collect, use, and disclose your information as described in this policy (including as updated or amended from time to time). If, for any reason, you do not agree, please do not access or use the Site or Mobile App.

Notice of Collection of Personal Information: We collect personal information listed below under “Information We May Collect From You” for the purposes described below under “How Your Information May Be Used.” To learn more about your privacy rights, including your right to opt out of the sale of your personal information, please scroll down to “Your Privacy Rights.”

Please click on the sections below to learn more about our privacy policy:

As used in this Privacy Policy, "Atlantis" includes Atlantis, Paradise Island, Bahamas, Atlantis Resort SPE Limited, Island Hotel Company Limited, and any entity that controls, is controlled by or is under common control with Atlantis, Paradise Island, Bahamas. For residents of the European Economic Area or United Kingdom, Atlantis is the data controller responsible for processing of your personal data.

When you use the Site or Mobile App or contact or interact with us by e-mail, social media, online feedback forms or other forms, we may collect and process certain data about you, as follows:

Information you give us, including:

· Forms filled out by you on the Site, on the Mobile App or at the Atlantis, including booking accommodations, requests for proposal for special events, requests for marketing materials, requests to be included in email alerts or texts from us or other inquiries;

· Content of electric correspondence with us;

· Site registration and use of your account and features such as MyStay or My Atlantis Vacation;

· Participation in media functions on the Site;

· Entering a competition, promotion or survey;

· Reporting a problem or requesting support for the Site or your stay with us.

The information you give us may include your name, address, e-mail address and phone number, credit card information, personal description, photographs or images and comments.

Information we collect from applicants for employment:

You may use the Site to apply for employment with us. We may collect relevant data about you in this context, including your employment history, resume/CV, educational information, medical information, and references. We will use this information solely for purposes of determining your eligibility for employment with us.

Information we collect automatically or passively about you: 

When you use the Site or Mobile App, we may use cookies, pixels, or similar technologies to automatically or passively collect the following information about you:

· Technical information, including IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

· Information about your visit, including the full URL clickstream to, through and from our site (including date and time);

· Pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information we receive from other sources.

· We may receive information about you if you use any of the other websites operated by Atlantis or the other services Atlantis provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

· We may combine and/or append information from other sources with information you give to us and information we collect about you, including from online and offline sources.

· If you sign up to give us access to your social media pages you are consenting to us receiving information collected about you via that social media platform (we will only collect the data you give your consent for us to collect when you sign up for this option).

In addition to the information collection detailed elsewhere in this Policy, the Atlantis Paradise Island Mobile App relies on collecting certain data from you/your mobile device in a variety of ways. The information we may collect via the Mobile App depends on the content and materials you use, and includes:

Geo-Location Information

· We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Mobile App, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Access

· We may request access or permission to certain features from your mobile device, including your mobile device’s Bluetooth and GPS. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data

· Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

We may use the information we collect from and about you for a variety of business purposes, including:

· To provide the services available on the Site and Mobile Apps;

· To fulfill purchases or reservations made by you on the Site and the Mobile Apps;

· To help us respond to your queries;

· To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

· To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

· To improve our site to ensure that content is presented in the most effective manner for you and for your computer;

· To allow you to participate in interactive features of our service, when you choose to do so;

· As part of our efforts to keep our site safe and secure;

· To notify you about changes to our service;

· To manage your access to the services;

· To allow you to interact with our Site;

· To comply with legal and regulatory requirements; or

· To assess your application for employment.

We may also use your information for commercial purposes, such as:

· To allow you to share information from our Site on third party social media platforms;

· To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about. Where required by applicable law, we will seek your prior written consent before doing so;

· To provide you, or permit selected third parties to provide you, with sales and marketing information about goods or services we feel may interest you. If you do not want us to use your data for sales and marketing purposes, or to pass your details on to third parties for sales and marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form or registration form);

· To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

· To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them, if we have received your consent to do so; or

· To provide or permit third parties to provide targeted advertising via websites you visit about goods or services that you may find interesting (see more on this in our Cookies policy).

Additionally, we may use your information for other purposes disclosed to you at the time you provide your information or otherwise with your consent. We will have a lawful basis for processing your personal data if:

· We are legally obligated to process it;

· We need to process your information in order to provide you with the products or services you have requested in a contract entered into with us;

· You have consented to such processing; and/or

· We have a legitimate interest for processing your data, such as for fraud prevention, network and information systems security, direct marketing, data analytics, and other uses to enhance, improve, or personalize the Site or Mobile App.

We may share your personal information with our affiliated companies and with selected third parties including:

· Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you, including fulfilling reservations and offering certain products and services in connection with our Site.

· Advertisers and advertising networks that require the data to select and serve relevant advertisements to you and others. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

· Analytics and search engine providers that assist us in the improvement and optimization of our Site.

We may disclose your personal information to third parties:

· In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

· If Atlantis or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

· If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use http://atlantisbahamas.com/terms and other agreements; or to protect the rights, property, or safety of Atlantis, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

· To any other third party with your prior consent to do so.

Your resort stay information is collected and stored by our resort locally, and subsequently transferred to a centralized database in the United States.

The security of your personal information is important to us. All information you provide to us is stored on our secure servers or secure services controlled by third parties on our behalf. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Cookies are small text files placed on your device when you visit a website. Cookies enable a website like ours to recognize you or to store information about your actions and preferences.

We use different types of cookies to run the Site. These cookies fall into the following categories:

· Strictly Necessary Cookies: These cookies are necessary for the operation of this Site, including to help ensure the Site operates and to provide core functionality of the Site.

· Performance Cookies: These cookies help us improve the way the Site works, including by analyzing how visitors to the Site engage with the Site.

· Functional Cookies: These cookies allow us to provide additional features and personalization of the Site.

· Targeting Cookies: These cookies support personalized advertising on our Site and across the web.

You have the right to control the types of cookies that are active on the Site. To modify your settings, please open the Cookie Preference Center available from the bottom of this page. The choices you make are specific to your device and browser. This means that you need to adjust your settings on each device and browser that you use. If you choose not to activate certain cookies, the Site may not function as intended or certain features may not be available.

Interest-Based Advertising: To understand your choices for receiving more relevant advertising provided on the Site and Mobile App or across other websites or apps, please review the information below:

·  To learn more about such interest-based advertising, and to opt out of such collection and use for interest-based advertising by the Digital Advertising Alliance (DAA) participating companies, please visit http://www.aboutads.info/choices/.

·  To opt out from the use of information about your online activities for interest-based advertising by Network Advertising Initiative (NAI) member companies, please visit http://www.networkadvertising.org/choices/.

·  To opt-out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices.

·   On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.

·   Even if you opt out, you still may receive advertising from us that is not customized based on your usage of the Site or Mobile App, or advertising from other third parties if they are not a DAA or NAI participating company.

·   Our system may not respond to Do Not Track requests or headers from some or all internet browsers.

Analytics: If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available here.

Direct Marketing: If you wish to subscribe to our newsletter(s), email alerts or text alerts, we will use your name and email address to send the newsletter and email alerts to you and we will use your name and telephone number to send the text alerts to you. You may opt out of certain communications such as customer feedback or marketing emails or postal mail through the instructions in the email or text, as applicable, by clicking here https://atlantisbahamas.com/unsubscribe or by contacting us as described in the "Contact Us" section below.

We respect your privacy rights and provide you with reasonable access and rights to the “personal information” or “personal data” (collectively, “Personal Data”) that you may have provided through your use of the Site or Mobile App. You may decline to share certain Personal Data with us at any time, in which case we may not be able to provide to you some of the features and functionality of the Site or Mobile Apps.

Subject to exceptions based on applicable law, you have the right to request that we disclose the Personal Data that we collect, use, disclose, and may sell; the right to request deletion of your Personal Data; the right to request correction of your Personal Data; the right to request portability of your Personal Data; and the right to exercise other privacy rights in accordance with your local data protection laws. You may also object to the processing of your personal data in our legitimate interests, except if otherwise permitted by applicable law. We will not discriminate against you, including by denying access to our products or services or restricting your access to products or services of a certain quality or price level, if you exercise any of the foregoing rights. To exercise these rights, you may submit a request via our Privacy Portal or contact us as set forth in the “Contact Us” section. We may request additional information from you for verification purposes, including details about your interactions with our business. In some cases, you may also access or update your information using the settings features on our Site and Mobile Apps. If you believe there has been a violation of your privacy rights, please contact us for a resolution. You also have the right to lodge a complaint with your local data protection authorities.

We will retain your personal data for as long as your account is active, as needed to provide you services, or otherwise in accordance with applicable law. We will retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Do Not Sell My Personal Information: We share Personal Data with certain third parties, including to enable personalized advertising on the Site and Mobile Apps. You may request to opt out of these “sales” (as defined in California law) at any time using the Do Not Sell My Personal Information link at the bottom of this page or using the details in the “Contact Us” section below.

California Residents: You have the right to use an authorized agent to submit your requests using the “Contact Us” details below. Authorized agents must submit proof of the consumer’s signed authorization to make a request. We may require you to verify your identity directly with us prior to fulfilling your authorized agent’s request.

Mandatory Disclosures: Pursuant to California law, and in addition to the disclosures elsewhere in this policy, this section describes the types of Personal Data that we collected, disclosed for business purposes, or sold to third parties in the last 12 months.

· Personal Data Collected: We collected biographical information/identifiers, characteristics of protected classifications under California or federal law (i.e., age), commercial information, payment card information, internet or other electronic network activity information, geolocation information, and inferences drawn from the above from the consumer, affiliates, business partners, analytics providers, advertising networks, and social networks.

· Disclosure of Personal Data: We disclosed the above categories of Personal Data to our business partners, suppliers, and sub-contractors for business purposes described above under “How Your Information May Be Used” and “Disclosure of Your Information.”

· “Sale” of Personal Data: We sold the following categories of personal information to advertising networks, analytics providers, social networks, and advertisers for commercial purposes described above under “How Your Information May Be Used” and “Disclosure of Your Information:” biographical information/identifiers, commercial information, internet or other electronic network activity information, and inferences drawn from the above. We do not knowingly sell personal information of children under the age of 16.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].

OR

Atlantis, Paradise Island, Bahamas c/o Legal Department Executive Offices Coral Towers One Casino Drive PO Box N-4777, Paradise Island, Bahamas

If you do not want to receive e-mail from us in the future, please let us know by emailing us: [email protected]. or calling us Toll Free at 1-800-722-7446 or if outside the US call 1-242-363-3000. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us: [email protected]. or calling us Toll Free at 1-800-722-7446 or if outside the US call 1-242-363-3000.

To exercise your privacy rights (as described above) please contact us by emailing [email protected] or calling us Toll Free at 1-800-722-7446 or if outside the US call 1-242-363-3000 or direct submission via our Privacy Portal.