PRIVACY POLICY – Homepage

At Avira, a Gen company, we consider it our responsibility to protect your data and privacy.

As a global company, our mission is to create technology solutions for people to take full advantage of the digital world, safely, privately, and confidently – so together, we can build a better tomorrow.

Millions of customers already entrust us with their data. We use the highest security standards for processing and storing data.

It is our aim to inform you openly and honestly about the processing carried out by us and thus also to comply with the legal requirements, in particular the German Telemedia Act (TMG) and the European General Data Protection Regulation (GDPR, EU 2016/679). We always adhere to applicable data protection legislation and this Privacy Policy.

We promise that we will never sell personal data concerning you to third parties. We will also never pass on anonymized data to third parties for marketing purposes.

We have sorted this Privacy Policy by subject area to make it as transparent and simple as possible for you. This way you can easily find out about the topic that interests you. Please also note our information on the processing of personal data, which applies to all subject areas.

This Privacy Policy is revised on an ad-hoc basis to adapt it to current developments in relation to our company, our products and services, legal requirements, and the social sphere.

If you have any further questions or suggestions, or there is something you do not understand, please contact us.

Date: 21.12.2022

You can find our contact details here

Processing personal data

Learn more about how we generally process your data

Rights of the data subject

You are entitled to these rights when we process your data

We explain to you which data we process about you when using our products

Website/e-store/account

We reveal which data we process from you and who helps us

Read more about our cookies policy

We explain the technical terms used

We support our partners in IT security. All information about this can be found here.

*Important Subscription, Pricing and Offer Details

Contract Type: contract for a monthly or annual subscription, starting when the transaction is complete. Click here for our Terms of Sale.
Set-up: to get the protection/service started, you must download and install on each device and/or complete set-up.
Free Trial: payment method required if signing up for a free trial (credit/debit card or PayPal only). When the trial ends, the paid subscription starts and the first term is charged, unless cancelled before. Special offer(s) may expire.
Renewal Cycle: automatically renews each month or each year after the initial term, unless the subscription renewal is cancelled before the day you are due to be charged in your account or by contacting us. Click here to learn how.
Renewal Prices: may be higher than the price for the initial term and are subject to change. They are charged up to 35 days before the annual subscription is due to renew, and we send you a notification email with the renewal price before. They are charged up to 5 days before the monthly subscription is due to renew.
Cancellation & Refund: you can cancel your contract and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions. For each annual renewal or free trial with paid annual subscription, you can request a full refund within 60 days of being charged, and after the 60 days, a pro-rated refund of the days left in your renewed subscription term, beginning the month after you request the refund. For free trial with paid monthly subscription, you can request a full refund within 14 days of being charged. For details, visit our Cancellation & Refund Policy. To cancel your contract or request a refund, click here.
Updates: your subscription may include product, service and/or protection updates, and features that may be added, modified, or removed, subject to the acceptance of the License & Services Agreement.
Usage: for non-commercial household use only. If you have issues adding a device, please contact us.

Automatically renews, unless the renewal is cancelled. Price subject to change.
Subscription details below.*

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Subscription details below.*

Automatically renews, unless the renewal is cancelled. Subscription details below.*

Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*

Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*

Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*

Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*

Special offer for the 1st #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*

Special offer for the first #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*

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Subscription details below.*

Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*

Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the first 2 year price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*

Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*

Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*

Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*

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Subscription details below.*

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Subscription details below.*

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Offer details below.*

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Offer details below.*

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Offer details below.*

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Offer details below.*

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Offer details below.*

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Offer details below.*

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Offer details below.*

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Offer details below.*

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Offer details below.*

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Offer details below.*

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Offer details below.*

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Offer details below.*

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Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Savings compared to 2 x annual renewal price of #cma_promo_renewal_price# / year. Subscription details below.*

Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Savings compared to the renewal price. Subscription details below.*

Special offer for the 1st #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*

Special offer for the first #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*

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Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the first 2 year price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Savings compared to 2 x annual renewal price of #cma_promo_renewal_price# / year. Subscription details below.*

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Special offer for the 1st #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*

Special offer for the first #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*

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Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*

Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*

Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / first #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*

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Payment method required. When trial ends: paid subscription starts and automatically renews, unless the renewal is cancelled. Price subject to change.
Offer details below.*

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