Welcome to the Blizzard Privacy World
The Legal Universe Behind Your Favorite Blizzard Games
Dedicated to Epic
Experiences
Blizzard Entertainment
So you like to game? Blizzard wants you to have an amazing experience. We pour heart and soul into creating epic entertainment experiences that you’ll love.
You might think that reading about “Privacy” is a waste of time? WRONG! The more you know, the more you can take charge of what information you want to share about yourself when you are online and in our games!
Learn how to protect your Data Privacy. Let’s get started.
Why is it Important to Care About Data Privacy?
As a player, your mission is to understand your data privacy.
The more you know, the more protected you are online and in our games!
We get personal information about you when you play our games
The information we have can be personal and identify you, such as your name, email address, and your phone number.
Sometimes you give us information, like when you create an account
Other times, we get information from the way you play and use our games.
You can decide how you share personal information with us
That’s why we want you to know the information we collect, how we use it, and how we keep it safe.
Characters of Our Privacy World
The Who
The Players
You—the players of our games.
If you are under the age in your territory, you may need your parent’s help in creating an account and play our games.
The Makers
We—the game makers. We are an organization called Blizzard Entertainment.
We create the games you play. As you play our games, you give us access to some of your personal information. We use this information to give you access to the game and improve your gaming experience. We also use this information to prevent cheating and fraud and make sure our games and services are safe and secure.
The Guardians
Tip: The Guardians can help only with problems about your data privacy.
For help on other problems or questions about our games, contact Support.
The Network
This includes companies related to us that may be involved in processing or storing your personal information in the Activision Blizzard group. We use a variety of mechanisms to protect your data, including when transferring your data to our affiliates.
For more details, see our Privacy Policy.
The Partners
Partner organizations—companies that we work with. They help us provide you with our games and services. They also give us tools to improve and promote our games.
We share your personal information with the Partners if they need it to provide the service you ask for. For example, some partners will need your billing information to process a payment when you buy our games or games from another company on our platform.
Another example: with your consent, we allow community developers to use the game stats to give you a greater information and gaming experience.
To protect your privacy, we make sure that the Partners always keep your information safe.
The Players
You—the players of our games.
If you are under the age in your territory, you may need your parent’s help in creating an account and play our games.
The Makers
We—the game makers. We are an organization called Blizzard Entertainment.
We create the games you play. As you play our games, you give us access to some of your personal information. We use this information to give you access to the game and improve your gaming experience. We also use this information to prevent cheating and fraud and make sure our games and services are safe and secure.
The Guardians
Tip: The Guardians can help only with problems about your data privacy.
For help on other problems or questions about our games, contact Support.
The Network
This includes companies related to us that may be involved in processing or storing your personal information in the Activision Blizzard group. We use a variety of mechanisms to protect your data, including when transferring your data to our affiliates.
For more details, see our Privacy Policy.
The Partners
Partner organizations—companies that we work with. They help us provide you with our games and services. They also give us tools to improve and promote our games.
We share your personal information with the Partners if they need it to provide the service you ask for. For example, some partners will need your billing information to process a payment when you buy our games or games from another company on our platform.
Another example: with your consent, we allow community developers to use the game stats to give you a greater information and gaming experience.
To protect your privacy, we make sure that the Partners always keep your information safe.
The Partners
Partner organizations—companies that we work with. They help us provide you with our games and services. They also give us tools to improve and promote our games.
We share your personal information with the Partners if they need it to provide the service you ask for. For example, some partners will need your billing information to process a payment when you buy our games or games from another company on our platform.
Another example: with your consent, we allow community developers to use the game stats to give you a greater information and gaming experience.
To protect your privacy, we make sure that the Partners always keep your information safe.
The Players
You—the players of our games.
If you are under the age in your territory, you may need your parent’s help in creating an account and play our games.
Guard Your Data Privacy
The Action
You are in control of your choices! It’s easy to choose what personal information you want to share with us. With a few clicks, you can also control what you share with other players as you play our games.
Go to your Privacy & Communication settings in your Battle.net account to set up your privacy settings. If you change your mind, you can update your choices at any time. But there is more! When you share information with us, you have privacy rights:
Find out what personal information we have about you. This is called your “right to access”. To do so, submit a request here.
Ask us to delete your personal information. This is called your “right to erasure”. In some cases, the law asks us to keep some of your personal information. To do so, submit a request here.
This is your ability to not agree with how we use your information. This called your “right to object”. For more information see our Privacy Policy.
You can ask us to use your personal information only for a specific reason. This is called your “right to restrict processing”. For more information see our Privacy Policy.
You can fix personal information that’s not correct. If your information has changed, you can also update it. This is called your “right to rectify”.
Please login to your Battle.net account. Use your account settings to change your information in your Battle.net account settings.
You can move your personal information from one organization to another. This is called your “right to data portability”. For more information, see our Privacy Policy.
The right to know
Find out what personal information we have about you. This is called your “right to access”. To do so, submit a request here.
The right to delete
Ask us to delete your personal information. This is called your “right to erasure”. In some cases, the law asks us to keep some of your personal information. To do so, submit a request here.
The right to disagree
This is your ability to not agree with how we use your information. This called your “right to object”. For more information see our Privacy Policy.
The right to limit
You can ask us to use your personal information only for a specific reason. This is called your “right to restrict processing”. For more information see our Privacy Policy.
The right to correct
You can fix personal information that’s not correct. If your information has changed, you can also update it. This is called your “right to rectify”.
Please login to your Battle.net account. Use your account settings to change your information in your Battle.net account settings.
The right to move
You can move your personal information from one organization to another. This is called your “right to data portability”. For more information, see our Privacy Policy.
The right to move
You can move your personal information from one organization to another. This is called your “right to data portability”. For more information, see our Privacy Policy.
The right to know
Find out what personal information we have about you. This is called your “right to access”. To do so, submit a request here.
The Personal Information You Share with Us and Others
The What
When you play our games, we—the Makers—get different kinds of personal information from you:
Voice & Text Chat
Blizzard offers in-game features, like chat, to allow players to communicate with one another to support our gameplay experiences and foster a positive community.
Remember that other players may hear your voice chats and read what you type. Be careful not to give out personal information in the chat and be respectful of other players.
Account & Identity Information
When you create or update your account, you give us information that can identify you, like your physical address. This information is in your account. You can easily change it in the settings.
We ask about your date of birth and country to apply appropriate settings, like parental controls on your account. Some personal information is collected to ensure the security of your account.
Orders & Payment Information
When you buy something from us, we get the details of your order. For example, the products or services you bought from us.
We keep the purchase history information about what you have bought. This is for keeping business records.
Location
We only track your more precise location, sometimes referred to as geolocation information to offer certain game features only with your explicit consent and for a short period of time.
Game Data
When you play our games, we collect gameplay information like your Heroes, skins, or game progression. This game information (or data) helps us deliver the best gameplay experience and suggest relevant items for you to purchase or earn based on your gameplay. This game information (or data) includes characters played, game progress, and matches won.
Game Data
When you play our games, we collect gameplay information like your Heroes, skins, or game progression. This game information (or data) helps us deliver the best gameplay experience and suggest relevant items for you to purchase or earn based on your gameplay. This game information (or data) includes characters played, game progress, and matches won.
Voice & Text Chat
Blizzard offers in-game features, like chat, to allow players to communicate with one another to support our gameplay experiences and foster a positive community.
Remember that other players may hear your voice chats and read what you type. Be careful not to give out personal information in the chat and be respectful of other players.
Why We Need Your
Information
The Why
Create and maintain your account
Improve our games and fix bugs
Keep track of your game progress
Prevent cheating and abuse
Allow chat or forum with others
Keep our site secure and comply with laws and regulations
Send marketing communications only with your permission
Know How We Get Your Information
The How
You don’t have to give us more personal information than we need to provide you access to our websites and games. You can choose not to share some information with us. But if you do, you may not be able to access some of our features.
When you play our games, we automatically get information about how you play. We learn about what parts of the game you use and how you use them. We also get general information about your devices. We also know the activities you take part in when you install or access our services.
Let’s say you login to one of our sites or apps using another account (for example, Facebook Connect). We may ask if you wish to share information from your other account with us (for example, from your Facebook account).
If you take part in a game (or other feature) where your score is posted on social media, we may get some of your information. Or if you use the "like" or "share" button for a feature on our sites or apps, then the other source can share information with us.
We also receive information from advertisers or service providers about your experiences or interactions with them and public sites on the internet like Twitch, Instagram, and YouTube—to name a few.
See How We Keep Your Personal Data Safe
The Protection
Blizzard’s technology wizards don’t sleep much. They work night and day to protect your privacy. Testing. Updating. Testing again.
Security
Limiting Access
And that’s not all. We limit who at Blizzard can access your information. Only teams who need to know can get at it. We train our employees on how to keep your data safe. We keep the information you give us only as long as necessary.
Sharing Safely
One more thing. We also ask Partners who might have your information to protect it and keep it secure. We don’t work with Partners who don’t agree to these standards.
Important Tip
Before You Start Playing
Never share your personal information when you are playing our games. Be mindful about what you share in chat and on social media.
If you want to share your real name with friends, set up the optional Real ID system. Just go to your Real ID settings in your Battle.net Account.
A Note to Parents:
We have a special obligation to protect the personal information of children. At Blizzard, we make it a priority to keep their data safe and secure.
These help you control and limit the amount of time your child spends playing games and also helps you control other features, such as purchases. To set up Parental Controls, please visit our dedicated area at Battle.Net Support.
We also urge you to teach your children about online safety. Remind them to never give out their real names, addresses, phone numbers, or other sensitive information without permission, and especially when chatting with other players.
Once a child states s/he is underaged in a defined country, s/he will be unable to register an account with us. If you as a parent think that we have unintentionally collected your child’s personal information, you can contact us.
