We have updated our Terms of Use and Privacy Policy.
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We have updated our Terms of Use and Privacy Policy.
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CARTOON NETWORK CHILDREN'S PRIVACY POLICY
Last updated: April 8, 2022
Hi and welcome! This is a “Privacy Policy”, where we tell you about how we, Warner Media (“we”, “us” or “our”), will collect and use personal information when you use our Services. The word “Services” in this Privacy Policy means our ‘digital services,’ such as websites, mobile apps, games, subscription services, chat messages and fan pages/channels on third party social networks, and ‘offline services’, such as studio tours, attractions and exhibitions and events you attend as a consumer, passerby or guest.
We are a “family” of companies that made up of many companies and brands such as Warner Bros. The list of companies can be located by navigating to our affiliates page.
In this Privacy Policy, the “Controller” of your information means the company that decides the purposes for which it is processed and how it is processed. Which company is the Controller in relation to the processing of your information will depend on which Services you are using; it will often be the company responsible for providing that Service, as may be set out in the relevant terms and conditions.
In some circumstances, more than one Controller may be responsible for processing your information. Please navigate to our Controllers List for more details. If you still have questions about the relevant Controller, please contact us using one of the methods set out below.
If you need help understanding this document, you should ask a parent or guardian to read it and talk with you about it. We refer to this person as “your adult” in this Privacy Policy. This document covers Services aimed at children; however, if you are an adult using these Services, this Privacy Policy also covers data collected about you. If you are a parent or guardian of a child who is using these Services, this Privacy Policy explains how we process information we collect in relation to your child.
Under the laws of some countries outside of the European Economic Area and the United Kingdom we may need your or your adult’s consent to our processing of your information set forth in this Privacy Policy. Subject to any indications you or your adult may give us to the contrary, such as opting out or not opting in if asked, and where permitted by law, by providing your information or otherwise interacting with our Services, you or your adult consent to our use of your information in accordance with this Privacy Policy.
Information about you
For some of our Services, you don’t need to give us information like your name or email address to use the Service.
For other Services, we will ask for information from you so you can use the Service. We might need to ask permission from your adult before you can give us this information. This information can include things like:
For some of our Services, such as virtual worlds, games, or services with social features, you can talk with your friends or get items, such as gems in game currency and additional costumes or powers for your character. For these Services you may need to choose a screen name or create an account which will require a password and some other information about you. For some Services, we collect your email address to help you make an account and then we may keep your email address only in a “hashed” (i.e. jumbled) format so that it doesn’t identify you. We use these “hashed” email addresses to help with your account, like to help you if you forget your password.
Before buying something, you should always have permission from your adult. When you buy something in a Service, your adult may have to pay for it with real money. Some of our Services allow you to buy things inside the Service, pay to join our communities, and use online currency from our Services.
When you use our Services, we may collect information about your in-game, in-app, or online usage and viewing activities – such as actions taken in a game, app, or other Service, including chat or comments, interactions, and videos, content, or pages viewed.
Some of our Services will let you talk with your friends in a way that shows your conversation publicly or with other people on the Service like in a group chat or forum. Sometimes, you will choose from phrases we have already written. Otherwise, we will take steps to try to stop people from using any bad words, shares your personal information, or engages in other illegal or inappropriate activity. If we see that you are sharing your or a third party’s personal information with someone else, we will try to delete it before it is shared. We may ask permission from you or your adult before we let you talk to your friends on our Services, or if our Services let you post on social media. We will not use the information gathered from your conversations for any purpose other than to provide the Services.
If you interact with our social media pages we may collect information when you do things such as commenting, sharing or “liking” posts or videos. We may also receive information that you share on your social media page or channel, such as your profile photo, your birthday and your list of friends. We may need to ask permission from your adult before we can collect this information through social media.
When you visit or use one of our Services, we will get some information about your device and your Internet browser (for example, Chrome or Firefox). We will also get some information about your IP Address and how you use our Services. To learn more, see our section about Cookies.
Our apps may send you alerts from inside the app on your device to help you use the app. For some of our apps, you can also choose to receive notifications on your device that are sent from outside the app (called push notifications). We may need to ask permission from your adult to send you these push notifications. You can always turn push notifications off in the settings of your device. This might be difficult, so make sure to ask your adult to help.
If you do not provide us with your personal information, we may be unable to provide some or all of our Services to you.
If you contact us by email or using an online form for help, we may ask you for some information. For example, this may include your first name and email address. We will also ask you to tell us why you are contacting us. Once we have helped you, we will delete your information.
Sometimes, we need to collect information about your adult. For example, we do this so we can:
When we need to contact your adult, we will need to get some information about them, so we may ask for their:
We may use your information for the purposes described in this Privacy Policy, or as otherwise disclosed at the time of collection. Below, we explain our various purposes, any processing activities that we believe may need further explanation and, where necessary, the ‘lawful basis’ on which we rely to process your information.
Please note that while your information may be processed for more than one purpose, not all of the purposes or processing activities below will necessarily apply in every case. Our particular use of your information will depend on the Services you engage with and the manner in which you interact with us, including the permissions you or your adult give us (e.g. whether or not you or your adult consent to certain uses, such as direct marketing, where required) and other controls you or your adult exercise regarding our use of your information (e.g. whether or not you choose to opt out, where this is offered).
We will use your information to provide our Services, including:
In some countries, we have to explain why we are lawfully allowed to use your information for the above purposes. In this case, it is for the following reasons:
We may use your information for improving our services or for ‘personalising’ your experience (i.e. making it more relevant to you).
In this case, we are allowed to use your information for the following reasons:
We may use your information to advertise our Services and those of other companies we work with.
In this case, we are allowed to use your information for the following reasons:
You or your adult may limit the use and sharing of your information for marketing purposes. You can opt out any time at [email protected] or you can unsubscribe from particular marketing material by using the unsubscribe facility accompanying that material.
We may use your information to help you, including responding when you or your adult have a query or complaint, whether you contact us by telephone, email, chat features, letter, website or via a social media site.
In this case, we are allowed to use your information for the following reasons:
We may use your information to prevent and take action regarding potential illegal activity (such as copyright infringement or fraud) or to protect the safety of other users of the Services.
In this case, we are allowed to use your information for the following reasons:
We may use your information to make sure we meet our legal obligations. For example, we may ask which country or state you reside in to meet in order to meet such legal obligations.
When we involve your adult depends on where you live as different countries or locations have different rules for this.
If we need to involve your adult:
We will involve your adult in situations where their consent is required or where we think you might need some extra help. For example:
If we don’t need your adult:
At a certain age, depending on your country or location, you can make your own decisions about your information. We do not need to involve an adult.
Sometimes, you may start out using a Service as a child, but over time you grow to a point where you are classified as an adult or can otherwise make your own decisions about your information. If this happens you will be able to provide consent yourself, when needed.
Sometimes, we may share information with other companies that are part of the our family to use your information for the reasons set out in this Privacy Policy. You can find a list of some of our companies by visiting our affiliates’ page. We may update this list from time-to-time, so please check back sometimes to keep up-to-date.
Sometimes, we have helpers who make sure our Services are great. For example, they will help operate the Services or help with buying things on our Services. They will also help with sending prizes to competition winners. We make sure that our helpers promise to keep your information safe.
Sometimes we work with partners on our Services. If we do, these partners will have access to your information. We will let you know when we share your information with our partners, and if necessary, ask your adult for permission.
Our Services will sometimes have links to other companies’ websites. Those companies can treat your information differently from us. You should make sure you understand how they will use your information by looking at their privacy policies.
Sometimes we may link out to social media sites or platforms just like any other link to another company’s website. Other times, when we have your or your adult’s permission for you to use social media platforms or plugins integrated into the Services we operate, those platforms or plugins can share your information back to the social media platform. This can mean that the platform or your friends will be told about what you do on our Service. You and your adult should look at the privacy policies of these social media sites or platforms to learn more about how they use information about you.
We may share your information with companies that help us with providing advertisements to you on the Service based on what you are watching or browsing.
Our family of companies, our partners and our helpers will sometimes need to share your information with other people when the law says so. For example, this can happen if the police, a judge, or the government asks us to. We need to share your information if it will help us stop people from doing bad things or committing crimes. We also need to share your information if it will help us protect you or other people.
If we sell or reorganize our business, we will share your information with the buyer or entity taking over operation of the Service.
If you or your adult give us permission to share your information for something, then we will share your information in the way we describe at the time.
We have offices around the world. Sometimes, we will need to send your information to a different country. The most common country is the United States, where our family (affiliates) and our helpers (service providers) will use your information in the way we have already described in this Privacy Policy. You can review a list of our family and helpers in this link https://www.warnermediaprivacy.com/policycenter/b2c/affiliateslist/). It is important to remember that some countries do not have laws that protect your information in the same way as the country where you live. However, we always take extra care and use measures to help keep your information safe. If you or the adult who looks after you want more information about how we send your information around the world, you can contact us by visiting our Individual Rights Request Portal. A list of the countries where we do business and where we might send your information may be found at: https://www.warnermediaprivacy.com/policycenter/b2c/affiliateslist/
In certain jurisdictions in Latin America and Asia, by accepting this Privacy Policy, you consent that your information could be stored, transferred, transmitted and/or processed outside your country, and that your information could be shared with third parties; however, in certain circumstances we do not need your consent under applicable data protection laws.
We don’t keep your information for longer than we need it for the purposes described in this Privacy Policy. We keep some types of information for longer than others, depending on the reason for collecting it in the first place. Sometimes we need to keep your information for a longer period because of our legal obligations. When it’s time for us to stop keeping your information, we will shred hard copies (like print-outs) and delete electronic copies in a way that means no one can read that information.
Under certain conditions or in certain locations, you or your adult may have the right to ask us to fulfil one or more of the following requests. We may ask you or your adult for proof of identity or other additional information before doing so.
- Right to access and rectification: You can request details of the information we hold, along with a copy of your information, and the correction of any errors in your information.
- Right to erasure (“right to be forgotten”): The right, in certain circumstances, to ask for your information to be deleted. In specific cases, we may not be able to delete some types of information, in particular, where we have a legal obligation to keep that information (e.g. for regulatory reporting purposes) or, for example, where you want us to continue to provide you with Services and the processing of the information is necessary for us to provide those Services.
- Marketing communications and sharing with third parties. Occasionally we may wish to share marketing information with you about Services or other products and services we think you will enjoy. Where we do this we provide you with an opportunity to express your preferences with respect to receiving certain marketing communications from us and our sharing of information with trusted partners for their direct marketing purposes.
- Right to portability: The right in some cases to receive your information in a digital format or to have it transmitted directly to another controller (where technically feasible).
- Right to object: The right to object (on grounds relating to your particular situation) to the processing of your information on the basis of our legitimate interests, including for direct marketing purposes.
- Right to withdraw consent: You (or your adult) can withdraw consent at any time in respect of any processing of information which is based upon a consent.
We will assess any request to exercise these rights on a case-by-case basis. There may be circumstances in which we are not legally required to comply with a request because of relevant exemptions provided for in applicable data protection laws. In some instances, this may mean that we are able to retain your information even if you or your adult withdraws consent. To exercise these rights, or to contact our Data Protection Officer, please submit a request through our Individual Rights Request Portal.
If you have a complaint, it is best to contact us first so that we can try to make things right. If you are still not happy, you have the right to contact your data protection authority (this is the body that protects privacy rights in your country or location). Further details can be found by contacting us by email at [email protected].
Cookies are tiny files that have information (data) in them. Sometimes we use other types of digital technologies, such as pixels and SDKs, but they work a lot like cookies. When you visit our Services, a cookie is placed on your device (like your computer, console or smartphone). Some mobile apps have technology that works like cookies.
Cookies help us to make your experience better. They can remember what you do on the Service (like your high score) and help us understand what you like doing. The cookies will also help us know which parts of the Services are popular and which ones we need to make better.
Some of our helpers and partners use their own cookies or other technology to help us or for their own activities. For example, these can help us understand how many people visited a Service or saw a piece of content.
You can choose to turn most cookies off. In most cases you can also choose to block all cookies other than those that are necessary to provide the Services. You can do this using the settings menu either on the Service or within your browser or device. This might be difficult so make sure to ask the adult who looks after you to help you.
If you do choose to turn cookies off, some things on the website or Service might not work properly or your experience might not be as good.
We take reasonable steps to protect your information to stop other people getting to it. This includes making sure that our computers have protection on them to stop people who shouldn’t from getting access to the information held on them. You can help us by:
If you or the adult who looks after you have any questions about this Privacy Policy, you can contact us by email at [email protected],
Where this policy is provided in both English and your national language, the English version shall prevail in the event of any discrepancy or inconsistency between the English version and the other language versions of this Privacy Policy, unless otherwise required by local law. The policy is available in other languages by going to the translation page.
From time to time, we may update this Privacy Policy. We will let you know about any big changes to how we use your information by putting a sign on our website or by sending you or your adult an email message or by using a banner or other means to indicate there is a big change. We think it is a good idea for you to come back to this page once in a while to learn about how we protect your information.
If you are a California resident, please visit our “CALIFORNIA PRIVACY RIGHTS, METRICS, AND DISCLOSURES” section for further information about what we do with your information.
If you need help understanding the California Privacy Rights, Metrics, and Disclosures section, you should ask your adult to read it and talk with you about it. If you want to exercise the rights explained in this section, your adult may need to make the request for you depending on your age.
This California Privacy Rights, Metrics, and Disclosure section addresses legal obligations and rights laid out in the California Consumer Privacy Act (“CCPA”) and other laws that apply only to California residents. These obligations and rights apply to businesses doing business in California and to California residents and information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with California consumers or households (“California Information”). It does not apply to information that has been de-identified or aggregated as provided by CCPA.
CCPA Regulations require us to provide disclosure of metrics for the previous calendar year regarding the requests by California residents. These metrics report the number of access, deletion, and Do Not Sell requests made, the number fulfilled in whole, or in part, and the number denied. That information can be found by navigating to the CCPA Metrics Reporting page.
This section provides the information California residents need to exercise their rights over their California Information. Here is information about the California Information we have collected from and shared about consumers in the year before this section was last updated. Where required, we get your adult’s permission for these activities.
In the year before this section was last updated, we may have collected the following categories of California Information
We may have collected these categories of California Information for the following business or commercial purposes:
We may have obtained California Information from a variety of sources, including:
In the year before this section was last updated, we may have disclosed the following categories of California Information to third parties:
All categories of California Information listed in the “Collection” section above
We may have disclosed each of these categories of California Information to the following categories of third parties:
If you are a California resident, the CCPA grants you the right to request certain information about our practices with respect to California Information. In particular, you can request the following:
Upon your or your adult’s request, we will delete the California Information we have collected about you. Where allowed by law, we may keep information necessary for us to: provide you with a product or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; comply with or exercise rights provided by the law; or use the information internally in ways that are compatible with the context in which you provided the information to us, or that are reasonably aligned with your expectations based on your relationship with us.
You may exercise your rights to request access to or deletion of your California Information by contacting us at our Privacy Center. You can also contact us toll free at 833-WB-PRVCY (833-927-7829) or TTY: 833-PRVCY-TT (833-778-2988) and an agent will assist you with submitting a request. These requests are generally free. When you submit a request, we will usually ask you to provide an email address which we will contact to confirm the request was not fraudulently submitted.
In addition, for access and deletion requests, we will use a third-party verification service to confirm that you are who you say you are. Our verification service does this by matching information you provide against information held about you in its records, or, if necessary, by allowing you to submit documents proving your identity.
If you are the parent of a child under 13 years of age, you may also submit a request on behalf of your child. In that event, we will ask you to provide your child’s email address, to verify your identity, and to submit a signed form authorizing us to proceed with the request regarding your child’s California Information.
You may also designate an authorized agent to submit a request on your behalf. To do so, we will require either (1) a valid power of attorney, or (2) signed written permission from you. In the event your authorized agent is relying on signed written permission, we may also need to verify your identity and/or contact you directly to confirm permission to proceed with the request.
Your authorized agent can make a request by contacting us toll free at 833-WB-PRVCY (833-927-7829) or TTY: 833-PRVCY-TT (833-778-2988).
You have the right not to receive discriminatory treatment if you exercise any of the rights explained in this section of the Privacy Policy. We are committed to providing you control over your California Information, and we will not disadvantage you if you choose to exercise your rights.
CCPA has specific rules regarding the use of California Information from consumers under 16 years of age. In particular, consistent with the CCPA, if we knowingly collect the California Information of a consumer under the age of 16, we will not sell the information unless we receive affirmative permission to do so. If the consumer is between the ages of 13 and 16 years of age, the consumer may provide that permission; if the consumer is under the age of 13, the consumer’s parent or guardian must provide the permission. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we sell California Information of consumers under 16 years of age.
If you would like further information on how we handle California Information from consumers under the age of 16 years of age, or if you have questions about these information practices, you may contact us at [email protected], or at WarnerMedia Privacy Office, 4000 Warner Blvd., Bldg. 160, Burbank, CA 91522. You can also find more information by visiting our Privacy Center.
California consumers who are registered users of the Services and under 18 years of age may request removal of content or information they posted on the Services. We will remove such content or information when we are required to do so by law. To request removal of content or information you posted on the Services, you may contact us at [email protected], or at WarnerMedia Privacy Office, 4000 Warner Blvd., Bldg. 160, Burbank, CA 91522.
However, even if we remove the content or information that you posted, we cannot completely prevent further use or disclosure of that content or information by others once you have shared it in a publicly available forum.
