HireVue is committed to protecting the integrity and privacy of your personal information. This Privacy Notice explains how we collect personal information through our website at www.hirevue.com and its sub-domains (“Website“) and our Hiring Intelligence platform and related services (“Services“).
Our Website and Services are intended for (a) businesses and their representatives and (b) Employees and Candidates whose information we process on behalf of our Customers. Our Website and Services are not for personal, family or household use. Accordingly, we treat all personal information covered by this Privacy Notice as pertaining to Candidates, Employees or representatives of businesses, rather than to individuals acting in their personal capacity.
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.
Quick links
We recommend that you read this Privacy Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Notice, then you can click on the relevant link below to jump to that section.
What does HireVue do?
HireVue helps global enterprises gain a competitive advantage in the modern talent marketplace with cloud based video interviewing, assessments, scheduling, and conversational AI software. Our customers can use our software to schedule and conduct video interviews, or can combine our video interviewing software with our Assessments tool(s) which involves the use of predictive, validated occupational science and artificial intelligence in order to augment the customer’s human decision-making in the hiring process. A more detailed description of our Assessments tool can be found at https://hirevue.com/platform/assessment-software.
We are headquartered in the USA, but work with affiliates, service providers and customers all around the globe. For more information about HireVue, please see the “About Us” section of our Website at https://www.hirevue.com/about and to see specific product information please see our “Platform” tab of our Website at https://www.hirevue.com/platform.
What personal information does HireVue collect through the Website?
The personal information that we may collect about you through the Website broadly falls into the following categories:
Certain parts of our Website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to request a demo, register an account When you visit our Website, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.
Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below. You can view our full cookie policy here.
From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
The types of information we collect from third parties include general geo location information to identify what state and country you are visiting our site from and we use the information we receive from these third parties to ensure inquiries and other requests are routed to the appropriate team for processing as promptly as possible.
What information does HireVue collect through the Services?
If you are a job candidate (“Candidate”) or employee (“Employee”) using our Services on behalf of one of our customers who are engaging us to provide the Services to them (the “Potential Employers”), we are collecting and processing your personal information on behalf of the Potential Employers. In such cases, we are acting as a data processor and are collecting and processing your personal information on their behalf and in accordance with their instructions. The types of information typically collected are described in detail in this section below. What we do not collect, and you should not be asked by Potential Employers to provide to HireVue, are things like protected health information, financial information, date of birth, social security or other government-issued identification number, and other sensitive personal information.
It is primarily the Potential Employer who must ensure that your personal information is collected and processed in accordance with data protection laws. Therefore, if you have questions or concerns about the handling of your personal data, you should contact the relevant Potential Employer directly or refer to their separate privacy policies.
The following outlines the types of personal information that we will typically collect through the Services on behalf of our customers:
In using the Services, Candidates and Employees may be required to provide certain personal information about themselves – for example, their name, contact details, username and password (username and password is for Employees only, as Candidates do not create accounts within the HireVue platform), and other information as requested by the Potential Employer. Candidates may complete a job interview through the Services which can include information such as work history, skills, experience, abilities, work style and other responses to questions, as well as submissions through a variety of types of media including video/audio interviews, coding challenges, training exercises and the like.
When you use the Services, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area and the UK, this information may be considered personal information under applicable data protection laws. Specifically, this information may include IP addresses, other unique device IDs or addresses, web browser and/or device type, the pages you view on the Services and the dates and times you visit, access or use the Service.
Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below. You can view our full cookie policy here.
From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
How does HireVue use this information?
HireVue may use your personal information in a variety of ways for the operation of the Website and its Services, including:
We may disclose your personal information to the following categories of recipients:
As stated above, if you are a Candidate or Employee and we are collecting your personal information through the Services, we will be collecting it on behalf of our customers, in accordance with the agreements that we have with them. For further information about how your personal information is shared with third parties, you should contact the relevant Potential Employer or refer to that Potential Employer’s Privacy Policy/Privacy Notice.
Legal basis for processing personal information of Website visitors (EEA visitors only)
If you are a Website visitor from the European Economic Area or the UK, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, to perform a contract with the Potential Employer as a service provider/data processor, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), which are not already referred to above, we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.
We use cookies and similar tracking technology (collectively, “Cookies“) to collect and use personal information about you, including to help us understand how our Website and Services are being used or to personalise our Website and Services for you. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Notice at https://www.hirevue.com/cookies.
How does HireVue keep my personal information secure?
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please be aware that no physical or technical system is completely secure or immune from outages, losses, attacks, circumvention, design or implementation flaws, and human error. Therefore, we cannot and do not ensure or warrant that information you transmit to HireVue will not be lost or compromised, either during or after transmission.
You are responsible for maintaining the secrecy of your unique password and account information at all times, to the extent your access includes an account and password (Candidates do not have an account and password when using the Services).
International data transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).
Specifically, unless otherwise required by local law, our Website and Services are hosted in the USA and the EEA. Also, your personal information may be transferred to and processed in other countries around the world where our group companies and third-party service providers and partners operate including in the USA, the UK, the European Union/European Economic Area, India, and Australia. This means that when we collect your personal information, we may process it in any of these locations.
However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice and applicable laws. If you are from the EEA or the UK, these include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies, and with our third-party service providers and partners. The Standard Contractual Clauses require non-EEA companies to protect EEA and UK personal information they process in accordance with European Economic Area data protection law.
Data retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Where we are collecting personal information on behalf of our customers (Potential Employers), we will retain the personal information in accordance with our services agreements with them and their instructions
Your data protection rights
Under applicable data protection laws, you have the following data protection rights in respect of your personal information collected through the Website:
We respond to all requests we receive from individuals whose information was collected through using this Website wishing to exercise their data protection rights in accordance with applicable data protection laws. To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information.
Mobile Notifications
HireVue provides candidates with the option to receive mobile invitations and reminders by sending a message to its short code 47257 to enroll in sms or mobile based messaging (“Mobile Messages”). To stop receiving these Mobile Messages you may text “stop”, “end”, “cancel”, “unsubscribe”, or “quit” to the short code at any time. You may also contact our Headquarters: +1.800.655.4106 to opt out of sms or mobile based messaging at any time. HireVue will send a confirmation message that you have been unsubscribed and you will no longer receive Mobile Messages from us. To re-subscribe, just subscribe as you previously did. For assistance with Mobile Messages, test “HELP” or contact [email protected].
Carriers are not liable for delayed or undelivered messages, and messaging and data rates may apply to Mobile Messages sent or received by you. Message frequency depends on the activity. Contact your wireless provider for questions about your text/data plan. For questions regarding privacy, please review HireVue’s policy here: https://www.hirevue.com/privacy or the privacy policy of the Potential Employer. We will provide assistance to the Potential Employer to respond to your request, where required, in accordance with their instructions and the terms of our agreements with them.
Third Party Services:
The Website and Services may contain references and links to other websites and services provided by third parties, including Potential Employers. Any personal information you provide on third party sites or services (including communications between Candidates or Employees and Potential Employers through the Service) is provided directly to that third party and is subject to that third party’s policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links are displayed on the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with your personal information.
Updates to this Privacy Notice
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.
Headquarters: +1.800.655.4106
How to contact us
If you have any questions or concerns about our use of your personal information, please contact us using the following details:
HireVue, Inc.
10876 South River Front Parkway, Suite 500
South Jordan, Utah 84095
Headquarters: +1.800.655.4106
Fax: +1.888.619.4053
Privacy Policy Inquiries in the United States: [email protected]
Privacy Policy Inquiries in the EU: [email protected]
Privacy Policy Inquiries in the UK: [email protected]
HireVue Data Protection Officer:
Naziol Scott, General Counsel
10876 South River Front Parkway, Suite 500
South Jordan, Utah 84095
Headquarters: +1.800.655.4106