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Rocket Jump Limited - Privacy Policy

Effective Date: 22nd January 2020

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Thank you for playing our games!

 

This Privacy Policy describes:

  • The ways we collect personal data about you and why we do so

  • How we use your personal data, and

  • The choices you have about your personal data.

 

This Privacy Policy applies to games, websites and related services from Rocket Jump Limited, which we here collectively call the Service. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

 

The Data We Collect

Data we collect automatically

  • Game progress, gameplay data and analytics

  • Your IP address and advertising ID

  • Data about your device, such as device name and operating system, browser type and language

  • General location data

 

Data we collect from our partners

  • Data we receive if you link a third party tool with the Service (such as Game Center, Google Play Games alias, Facebook)

  • Data from platforms that the games run on (such as to verify payment)

  • Data for advertising and analytics purposes, so we can provide you a better Service

 

Data you provide us

  • Name and email address if you login to our games, choose to sign up to our marketing communications, or if you contact us via email.

 

Why Do We Collect Your Data

To make the Service work

To perform the contract, we process data necessary to

  • Create accounts and allow you to play our games and use our Service

  • Operate the Service

  • Verify and confirm payments

  • Provide and deliver products and services you request

  • Send you Service related communications

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To make the Service more suitable for our players

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to

  • Update and develop player profiles

  • Develop and improve the Service and player experience

  • Manage our relationship with you

  • Provide social features as part of the Service

  • Customise your Service experience

  • Respond to your comments and questions and provide player support

  • Provide you offers in the Service as well as by email

  • Send you related information, such as updates, security alerts, and support messages

  • Enable you to communicate with other players

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To show personalised advertisements

To show you personalised advertisements in the Service we have a legitimate interest to process necessary data to

  • Use personal data to deliver ads based on your interests

  • Track the content you access in connection with the Service

  • Deliver, target and improve our advertising and the Service

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For information on how to opt-out from personalised advertisements, see section ‘YOUR RIGHTS AND OPTIONS’ below.

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To analyse, profile, and segment

In all of the above cases and purposes, we may analyse, profile and segment all collected data..

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Who Can See Your Data

Apart from Rocket Jump Limited, your data can be accessed by others in the following situations:

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Other players

Social features are a component of our games. Other players and users may, for example, see your alias and scores or achievements.

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Partners working for Rocket Jump Limited

Rocket Jump Limited have partners who perform services for us. These partners process your data only at and according to Rocket Jump Limited's instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.

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Advertising and Social Media partners

When you use our Services, you might also use third party services, such as Facebook, Twitter and Game Center. We do not control how they interact with you and you should ensure that you consent to the terms of use and privacy policies offered by the third party services before providing them with your information. You acknowledge that we are not liable when third party services use information you provide to them.

We also work with certain business partners, such as other game developers and advertising partners, and information collected from you may be shared through these partnerships.

Some of our business partners are outside New Zealand. Below is a list of some, but not all, business partners that we actively share user information and usage data with (this list is subject to change):

  • Google Ads. Located in United States. Read their Privacy Policy;

  • Facebook. Located in the United States. Read their Privacy Policy;

  • IronSource. Headquartered in Israel. Read their Privacy Policy;

  • PlayFab (Microsoft). Headquartered in the United States. Read their Privacy Policy;

  • Twitter. Headquartered in the United States. Read their Privacy Policy;

  • UnityAds and Analytics. Headquartered in the United States with offices throughout the Americas, Asia and Europe. Read their Privacy Policy;

  • AppsFlyer. Headquartered in Israel. Read their Privacy Policy;

  • AdColony. Headquartered in Los Angeles, United States. Read their Privacy Policy;

  • ByteBrew. Read their Privacy Policy;

 

Public authorities

We may be required or authorised to disclose personal information about you by law or by a law enforcement agency.

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Your Rights And Options

Opt-out of targeted advertising

You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or "opt-out of interest based ads" (Android).

 

Opt-out of marketing emails

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.

 

Access the personal data we hold about you

If you wish to access the data stored about you, please contact us to request it - see the contact information below.

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Your other rights

You also have the right to object how we use or share your data, and restrict how we use or share your data - please contact us via the details below if any of these concerns come up.

 

How to delete your data
Deleting your data is simple. Send us an email from within the game and request that we delete your account. You can find the Contact Us option in the settings menu. If you cannot email from within the game you can send a data deletion request to [email protected] and we will take care of it as soon as we can.

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How Do We Protect Your Data

Security Safeguards

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorised access or against loss, misuse or alteration.

 

Data retention

We retain your data for as long as your account is active or as needed to provide you the Service. Note that if you ask us to remove your personal data, we will retain some of your data this is necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

International Data Transfers

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.

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Age Limits

We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 16 or knowingly allow such persons to use our Services. If you are under 16, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 16 may provide any personal data. If we learn that we have collected personal data about a child under age 16, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 16, please contact us.

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Contact Us

Name of the controller:

Data Protection Officer


Address:

Rocket Jump Limited,

Unit 217,

147 Nelson Street,

Auckland Central,

Auckland 1010,

New Zealand


email: [email protected]

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Definitions

Advertising ID

A unique ID that is generated for your device to track activity by advertising companies to improve their service in game. This is also known as Interest Based Advertising. You may be able to opt-out of this feature on some platforms. You may also be able to reset your advertising ID on your device.

 

Analytics

Interpretation and interpolation of unidentified data to predict and isolate trends relating to game play and app use.

 

In-app Purchase

An in-game system that allows exchanging real money for virtual goods or in-game currency.

 

IP Address (Internet Protocol Address)

A unique string of numbers separated by full stops or commas that identifies each computer using the Internet Protocol to communicate over a network. These numbers are usually assigned in geographic blocks.

 

Rocket Jump Limited ("us")

Rocket Jump Limited, licensees, successors in title and subsidiaries.

 

Services

Services offered by us and includes our games, websites and related services.

 

Storefront

An online business presence for sales. We work with Apple's App Store and Google Play storefronts as our primary storefronts for sales but some of our games are also available on Steam, Playstation Store and others.

 

Terms of Service

Rules and conduct standards that are defined that one must comply with to use the service.

 

Third Party Services

Services provided by a provider that is not owned or controlled by Rocket Jump Limited.

 

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