Last Updated: 4/22/2016

This Privacy Statement contains an overview of key terms governing your use of the software application HealthNet ("Application") for mobile devices that was created by Health Net, Inc. ("Health Net"). Your use of the Application indicates your agreement with this Privacy Statement as well as the Application End User License Agreement.

Health Net may modify this Privacy Statement at any time. Such changes will be communicated to you by posting new versions of this Privacy Statement in the Application and updating the Last Updated date at the top of the Privacy Statement. We encourage you to visit this area frequently to stay informed, as your continued use of the Application following the posting of changes to these terms means that you consent to such changes.

What information does the Application collect?
The Application obtains certain information from you when you download or use the Application, including:

• User Provided Information: The Application obtains the information you provide when you log on to your Health Net account through the Application, which includes your user name and password. You may only register for a Health Net account through Health Net's website (www.healthnet.com), not through this Application. Information that you provide when registering on Health Net's website is subject to the privacy policy posted on that website. Although registration with us is optional, you may not be able to use some of the features offered by the Application unless you register on the Health Net website.

Regardless of whether you register, you may provide information about your location in order to search for providers. The Application collects such information, such as the zip code or address that you provide. You may also choose to have the Application find providers near using your phone's geolocation, as described below.

• Automatically Collected Information: The Application may collect certain information automatically, such as the type of mobile device you use, your cellular carrier, your mobile device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the ways you use the Application.
• Geolocation Information: This Application collects precise information about the location of your device, such as through GPS, Bluetooth, or WiFi signals. This information is collected whenever you use the Application in order to better use the provider search function. This information may be shared with third party service providers who work on our behalf to provide services through the Application. You may opt-out at any time from further allowing us to have access to your location data by changing the settings on your device or within this Application. For more information, please see the section below entitled "opt-out rights."

How is the information used?
We may use the information we collect to provide services to you, to communicate with you, to respond to your questions or inquiries, to send you promotional notices and marketing communications about the Application or other Health Net products, to improve the functioning of the Application, and to perform other business functions related to the Application. We may use geolocation information to help you search for providers and to provide you with other customized content through the Application.

The Application may provide certain users with the ability to pay bills or premiums through third party websites, such as BillMatrix, when they log in to this Application. These websites will appear embedded within the Application. If you use the bill pay function through the Application, we will automatically log you in to your account on that third party website and display the third party website within the Application. Although we provide this service to you as a courtesy, we do not control the content or privacy practices of any third party websites, including the site used to make payments, and encourage you to carefully review the privacy policies of such third parties. Information that you provide through any third party websites, such as your payment information, will not be collected or stored by us through this Application, but will be collected and used by the third party and is subject to the privacy policies of the third party website only, not this Application's Privacy Statement.

With whom is the information shared?

We share your information, with the following third parties:

• the Health Net group of companies, including parent, subsidiaries and affiliates;
• service providers who work on our behalf, such as vendors who assist us with providing the services offered through the Application and vendors that help log the information that the Application collects described above; and
• affiliated third parties for the third parties' own use, including for direct marketing purposes.

We share information with these entities to provide services to you, to communicate with you, to respond to your questions or inquiries, to send you promotional notices and marketing communications about the Application or other Health Net products, to improve the functioning of the Application, and to perform other business functions related to the Application.

We may also share the information we collect with other third parties or government entities as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; and as part of a merger, acquisition, transfer, sale, corporate change, or any other transaction involving all or a portion of Health Net's assets.

What are my opt-out rights?
You may opt-out of all information collection by uninstalling the Application. You may opt-out of geolocation information collection by changing the settings on your device or in this Application, though doing so may interfere with services provided through the Application.

Does the Application collect information about children?
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files within a reasonable time.

What security does the application use?
We will take reasonable steps to protect the security of information collected through the Application.

How is data stored, how can I manage my information, and how can I contact Health Net?
We will retain User Provided Information for as long as you use the Application and for a reasonable time thereafter. If you would like us to delete User Provided Information that you have provided via the Application, please contact us and we will respond in a reasonable time. Please note that some or all of the User Provided Information may be required in order for the Application to function properly, and we may be required to retain certain information by law.

Effective Date: 4/22/2016