Last updated: May 5, 2022
Driversnote recognizes that your privacy is very important, and we take it seriously.
This privacy policy (“Privacy Policy”) describes our policies and procedures about the collection, use, disclosure, and sharing of your personal information or personal data when you use the Driversnote Platform (collectively all our websites and apps).
Driversnote ApS is the data controller for your personal information collected through the Driversnote Platform. This Privacy Policy applies to activities by Driversnote ApS. and its affiliates and subsidiaries (collectively “Driversnote,” “we” or “us”). Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Service For clarity, personal information or personal data means information relating to an identified or identifiable natural person.
In the main, Driversnote collects personal data from you directly. Sometimes we gather information from other sources, both public and private institutions. Additionally, GPS-positions are automatically collected through usage of our products. These GPS-positions are seen as personal data.
We collect information directly from individuals, from third-parties, and automatically through the Driversnote Platform. If you choose not to disclose certain personal information, it may limit your access to certain services or features, including account registration, and the ability to track trips and generate mileage reports.
Account Information: When you create an account and profile on the Driversnote Platform, we collect your name, contact information, and other information you provide, such as the license plate and country of registration of your vehicle(s).
Your Content: We collect and store the information and trip data that you add to the Driversnote Platform, including start, stop location and GPS coordinates of the trips that you either track manually or automatically with our automatic start/stop feature.
Communications: When you communicate with us (via email, phone, through the Driversnote Platform, social media or otherwise), we may maintain a record of your communication.
Surveys: We sometimes send out surveys and polls, through the Driversnote Platform, to collect knowledge about the way you use our products in your daily routines or in your workplace. We may use the answers you provide, internally in the company, to improve our product. We may also use your answers in an anonymised form, for statistics used publicly.
Automatically Collected Information About Your Activity: We use cookies, log files, pixel tags, local storage objects, and other tracking technologies to automatically collect information about your activities, such as your searches, page views, date and time of your visit, and other information about your use of the Driversnote Platform. We also collect and may store information that your computer or mobile device provides to us in connection with your use of the Driversnote Platform such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs. We also receive information when you view content on or otherwise interact with the Driversnote Platform, even if you have not created an account. For more information, see the “Cookies, Pixels and Tracking” section below.
Engagement: We collect browsing information – such as IP address and location, date and time stamp, user agent, Driversnote cookie ID (if applicable), URL, unique advertising or content identifiers (if applicable), and time zone, and other information about user activities on the Driversnote Platform.
We do not sell your personal data – such as your name and contact information – to third parties to use for their own marketing purposes. Driversnote uses the information we collect for our legitimate interests which include the following:
| Personal Data Collected | Purpose of Processing | Legal Basis of Processing (EU users) |
Account Information Your Content Communications Surveys | Provide our Services Personalization Marketing and Promotions Analytics Comply with Law Prevent Misuse | Our Legitimate Business Interests Where necessary to the performance of a contract with you (upon your request, or as necessary to make the services available) Compliance with law Where necessary to the establishment, exercise or defense of legal claims With your consent |
| Automatically Collected Information | Provide our Services Personalization Marketing and Promotions Analytics Prevent Misuse | Our Legitimate Business Interests Where necessary to the performance of a contract with you (upon your request, or as necessary to make the services available) Where necessary to the establishment, exercise or defense of legal claims With your consent |
| Engagement | Personalization Marketing and Promotions Analytics | Our Legitimate Business Interests Where necessary to the establishment, exercise or defense of legal claims With your consent |
We share information as set forth below, and where individuals have otherwise consented:
Below is a list of Sub-processors we work with:
| Subprocessor | Purpose |
|---|---|
| Branch.io | Deep Linking |
| BugSnag | Application debugging |
| Google Cloud | Hosting services |
| HelpScout | Customer Support Services |
| Firmafon | Telephony Provider |
| SendGrid | Email Service |
| Postmark | Email Service |
| TypeForm | Survey Services. |
| Stripe | Billing Services |
| Billy | Accounting Services |
| Legal Monster | Consent management |
| Deepcom | Route optimization services |
| Stitch | Data synchronization |
| Delighted | Survey services |
We and our third party providers use cookies, clear GIFs/pixel tags, JavaScript, local storage, log files, and other mechanisms to automatically collect and record information about your usage and browsing activities on the Driversnote Platform and across third party sites or online services. We may combine this information with other information we collect about users. Below, we provide a brief summary of these activities.
Cookies. These are small files with a unique identifier that are transferred to your browser through our websites. They allow us to remember users who are logged in, to understand how users navigate through and use the Driversnote Platform, and to display personalized content and targeted ads (including on third party sites and applications).
Pixels, web beacons, clear GIFs. These are tiny graphics with a unique identifier, similar in function to cookies, which we use to track the online movements of users of the Driversnote Platform, and to personalize content. We also use these in our emails to let us know when they have been opened or forwarded, so we can gauge the effectiveness of our communications.
Analytics Tools. We may use internal and third party analytics tools, including Google Analytics The third party analytics companies we work with may combine the information collected with other information they have independently collected from other websites and/or other online products and services. Their collection and use of information is subject to their own privacy policies. If you do not want Google Analytics to gather information about you, please visit this page: Google Analytics
The security of your information is important to us. Driversnote has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using the Driversnote Platform on a shared or unsecured device.
You may update or correct your account information at any time by logging in to your account. You may also make a number of other adjustments to settings or the display of information about you as described in more detail in the following section about Your Choices.
You may, of course, decline to submit information through the Driversnote Platform, in which case we may not be able to provide certain services to you. You may also control the types of notifications and communications we send, limit the information shared within the Driversnote Platform about you, and otherwise amend certain privacy settings. Here is some further information about some of your choices:
Emails and Communications. When you join the Driversnote Platform by signing up for an account, as part of the service, you will receive some emails, targeted to your use of Driversnote. You can unsubscribe to all of our emails as you wish. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you transactional emails about your account or any services you have requested or received from us.
Deleted or Cancelled Account. If you choose Cancel My Account in your account settings, then you will no longer receive any communications from us; however Your Content will remain on the Driversnote Platform. Once you cancel your account, you can reactivate it any time by sending us an email on [email protected]. If you want to delete your account and have all of Your Content removed from the Driversnote Platform, in a way that it can not be restored by us, even if you change your mind, then send an email to [email protected].
As noted above, Driversnote gives users several easy-to-use ways to exercise choices about their personal information in the Driversnote Platform. If you have registered with us and wish to access or update your profile, or exercise certain opt-out rights, you may do so online by visiting the “profile” settings in your account. In addition, users may also have the right to be provided certain personal information in a commonly used format where technically feasible, and, under certain conditions, to object to or restrict our use of certain personal information. You may also contact our privacy coordinator, as set forth below, to access or amend your personal information, to request that we rectify, delete or stop processing your personal information, to withdraw your consent to our processing, and, if you are an EEA resident, to exercise your opt-out rights or place a data portability request.
Requests should be directed to [email protected] (or at the Contact Us information shown below). Please keep in mind that certain services will not be available if you withdraw your consent, or otherwise delete or object to our processing of certain personal information. We will respond to your request in accordance with applicable law.
Complaints. You also have the right to lodge a complaint with a supervisory data protection authority.
We will generally retain your personal information for as long as you have an account with us. If you wish to “be forgotten” by Driversnote (i.e., request the deletion of your personal information from Driversnote and the Driversnote Platform), you will need to delete your account (see “Your Choices” section above). If you delete your account, to the extent permitted by applicable law, we will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, maintain appropriate business records, and enforce our agreements. Further we will retain any data (reports, trips etc) that you’ve actively shared with other users or teams on the Driversnote Platform - so if you e.g. submit a mileage report to your employee, they will still be able to access this report if you delete your account.
Driversnote is headquartered in Denmark. We may subcontract processing to, or share your personal data with, third parties located in countries other than your home country. Your personal data, therefore, may therefore be subject to privacy laws that are different from those in your country of residence.
Personal data collected within the European Union and Switzerland may, for example, be transferred to and processed by third parties located in a country outside of the European Union and Switzerland. In such instances Driversnote shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organisational measures are in place such as the Standard Contractual Clauses approved by the EU Commission.
The Driversnote Platform may contain links to third-party sites or online services. We are not responsible for the practices of such third parties, whose information practices are subject to their own policies and procedures, not to this Privacy Policy.
If you have any questions about our practices or this Privacy Policy, please contact us at [email protected] or send mail to:
Driversnote ApS
Attn: Privacy
Højbro Plads 10
DK-1200 Copenhagen
If we change our privacy policies and procedures, we will post those changes on this page. If we make any changes to this Privacy Policy that materially change how we treat your personal information, we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice in the Driversnote Platform or to your email address of record, and where required by law, we will obtain your consent or give you the opportunity to opt out of such changes.