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Chime is a financial technology company, not a bank. Banking services provided by, and debit card issued by, The Bancorp Bank, N.A. or Stride Bank, N.A.; Members FDIC.
The Bancorp Bank, N.A. Consumer Privacy Notice
Rev. 02/2023
| FACTS: | What Does The Bancorp Bank, N.A. (“The Bancorp”) Do With Your Personal Information? |
|---|---|
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? | The types of personal information we collect, and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice. |
| How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons The Bancorp chooses to share; and whether you can limit this sharing. |
| To Limit Our Sharing: | Contact us via [email protected]. Please Note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. |
| Questions? | Call us, toll-free, at (844) 244-6363, email us at [email protected], or visit us at www.chime.com. |
Who we are
| Who is providing this notice? | This notice is provided by The Bancorp Bank, N.A. |
What We Do
| How does The Bancorp protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also limit access to information to those employees for whom access is necessary. |
| How does The Bancorp collect my personal information? | We collect your personal information when, for example, you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
| Why can’t I limit all sharing? | Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law. |
Definitions
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. |
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. |
| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. |
Other important information
| Vermont Residents: | We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures. We may disclose the following information to other financial institutions with which we have joint marketing agreements:
Information about your transactions with us or our affiliates, such as your account balance, payment history, parties to transactions, and credit card usage |
| Nevada Residents: | We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions in the To Limit our Sharing section above. Nevada law requires that we provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; email: [email protected] |
| North Dakota Residents: | In accordance with North Dakota law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example, with your consent, to service your account (through Chime or its banking partners). We will limit sharing among our companies to the extent required by North Dakota law. |
| California Residents: | For financial information, we will not share information we collect about you with companies outside of The Bancorp Bank, unless the law allows. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits you are entitled to. We may also share your information with our corporate affiliates and third party financial institutions with which we have a joint marketing agreement to offer financial products and services to you. If you would like to opt out of our sharing with affiliates or for joint marketing with other financial institutions, please use our California opt-out form: https://www.chime.com/wp-content/uploads/2022/12/TBBK-Consumer-Privacy-Notice.pdf State general privacy laws permit consumers who are residents of the states of California, Connecticut, Colorado, Utah and Virginia to (a) ask a covered business which categories and pieces of personal information it collects and how the information is used; (b) request deletion of the information; (c) request correction of incorrect personal information, and (d) opt out of the sale and share of such information, if applicable. State general privacy laws have exemptions for either: (i) personal information collected, processed, shared, or disclosed by financial institutions pursuant to federal law or (ii) financial institutions in general as federal financial privacy law subject entities. The provisions of the CCPA (as amended by CPRA) does not apply to personal information collected, processed, shared, or disclosed by financial institutions pursuant to federal law. To contact us with questions about our compliance with the CCPA, call 1-833-981-1080; visit our website: thebancorpbank.com; or write to: The Bancorp/CCPA, PO Box 5017, Sioux Falls, SD 57117-5017. |
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