Zulily Privacy Notice

Interest-Based Advertising

Zulily uses the information you make available to us when you interact with our Sites, content, or services to provide you with advertising and offers that are more relevant to you. We also partner with third-party advertising companies to provide advertisements on our Sites and other sites about goods and services that may be of interest to you, including advertisements for unaffiliated products and services on our Sites. The advertisements may be based on information collected through cookies, web beacons, and other tracking technologies from our Sites, emails/communications and on other third-party websites you visit and mobile applications you use that participate in our advertising networks. These third parties may use persistent identifiers to track your Internet usage across other websites and mobile applications in their networks beyond these Sites. For information about how we share your information with third parties, please see Who We Share Your Information With above.

Learn more about third-party advertising companies and the options available to limit their collection and use here:

• Network Advertising Initiative (http://www.networkadvertising.org/choices)
• Digital Advertising Alliance (https://youradchoices.com/control)
• Meta’s Ad Preferences (https://www.facebook.com/about/ads) and (https://www.facebook.com/policy.php)
• Google Analytics (https://www.google.com/policies/privacy/partners) and opt-out tool (https://tools.google.com/dlpage/gaoptout)

Learn about your options to opt out of mobile app tracking by certain advertising networks through your device settings and by resetting the advertiser ID on your Apple or Android device. For more information about how to change these settings go to:

• Apple: (http://support.apple.com/kb/HT4228)
• Android: (http://www.google.com/policies/technologies/ads) 
• Windows: (http://choice.microsoft.com/en-US/opt-out (http://choice.microsoft.com/en-US/opt-out)

Please note that opting-out of advertising networks services does not mean that you will not receive advertising while using our Sites or on other websites, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms.

Your Choices

Registration Information. Visitors to our Sites can choose not to provide the personal information needed to register as a Zulily member, however, they may not be able to use all of the Zulily services.

Emails and Other Communications. A key benefit of a membership with Zulily is receiving notice of our limited time and quantity deals. If you would like to alter the frequency and type of communications you receive from us, you may do so at any time by updating the communication preferences specified in your Account Profile here, or by going to our website, and clicking on My Account. If you no longer wish to receive promotional communications from us, you may do so by changing your preferences as noted above.  Please note that this may affect your ability to access certain products and services, and we may continue to send non-promotional communications such as order confirmations, surveys, and other information about your transactions. If you refer others to us using our email functionality, please note that they may choose not to receive any promotional emails from us in the future by following the opt-out instructions in the email invitation. If you want to receive our emails, but do not wish for us to track the emails we send you, some email services allow you to adjust your display to turn off HTML or disable download of images that should effectively disable our email tracking.

Please be aware that if you use Sign in with Apple but turn off email forwarding you will not receive any emails from Zulily, including emails regarding your purchases, product recalls, and related information, and responses to your request to exercise the privacy rights available to you. If you would like to receive these emails but prefer to limit the number of marketing emails you receive, you can allow email forwarding and customize your email preferences in your Zulily account.

Do Not Track. Your browser or device may include "Do Not Track" functionality. Zulily does not respond to Do Not Track signals. Zulily's information collection and disclosure practices, and the choices that we provide to customers, will continue to operate as described in this Notice, whether or not a Do Not Track signal is received.

Cookies. You also have choices to limit some of the cookies and other tracking mechanisms that collect information when you use the Sites. Many web browsers automatically accept cookies, but you can usually modify your browser's setting to decline cookies if you prefer. If you choose to decline cookies, certain features of our website, including the Sites themselves, may not function properly or remain accessible to you. In addition, you may also render some web beacons unusable by rejecting or removing their associated cookies. Note that if you choose to remove cookies, you may remove opt-out cookies that affect your advertising preferences.

You may opt out of the collection and use of your information by some advertising networks as described in the Interest-Based Advertising section of this Notice.

You may opt out of tracking of analytics data by Google Analytics, one of our customer usage analytics providers, by clicking here.

If you opt-in to sharing your device's location when you use our mobile applications, you can opt out by adjusting the device's location services settings or the settings on our mobile applications.

Third-Party Links. The Sites may contain links to other sites that Zulily does not own or operate. This includes links from advertisers, vendors, social media, Affiliates, and other third parties. These other sites may send their own cookies to your device, they may independently collect data or solicit personal information and may or may not have their own published privacy policies and practices. We do not control, recommend, or endorse and are not responsible for these sites or their privacy policies or practices. This Notice only applies to the Sites and information collected by or on behalf of Zulily.

Your Rights

Deletion. You may request deletion of your personal information by clicking here or by emailing [email protected]. In order to verify your identity, you must enter the email address and password associated with your Zulily account. Only certain states provide consumers with a right to delete their personal information. However, the privacy rights of all customers are important to us. If you are located in a state where deletion is not a right, Zulily will use reasonable efforts to respond to your request. Note that Zulily may retain some personal information, as permitted under the law.

Residents of certain U.S. states also have the following rights:

Right to opt-out of sales.  When Zulily shares personal information with its advertising partners or other third parties that sharing may be considered a "sale" of personal information under certain laws. You can opt out of these sales by clicking here or by emailing [email protected].

Right to opt-out of shares/targeted advertising. We share personal information in connection with Interest-Based Advertising (as described above). You can opt out of this share/targeted advertising by clicking here or by emailing [email protected].

Right to access and update/correct your information. You may exercise your right to request a copy of your personal information by clicking here or by emailing [email protected]. In order to verify your identity, you must enter the email address and password associated with your Zulily account. There is no reasonable method by which Zulily can verify the identity of a consumer who does not have a Zulily account. You may also access and update your account information at any time after signing in to the Sites by visiting your Account Profile here. To help us maintain accurate, current, and complete information about you, please submit only accurate and complete information whenever you provide personal information to us, and promptly update your account whenever it changes. You can also submit a request to correct your personal information to [email protected].

Right to non-discrimination. You have the right not to be discriminated against because you have exercised your privacy rights. However, we reserve the right to provide loyalty programs and other differential pricing and services as permitted by law.

Authorized Agent. You may designate an authorized agent to exercise the privacy rights described in this section. When submitting the request, please ensure the authorized agent identifies himself/herself/itself as an authorized agent and can provide documentation that you have authorized the agent to act on your behalf.

Updates to this Notice

We may update this Notice to provide clarification or notice of changes to our practices. If we make changes, we will revise the date at the top of this Notice. If we use personal information in a manner that is materially different than described in this version of this Notice, we will obtain your consent if required by applicable law.

How to Contact Us

If you have any questions about this Notice or if you would like us to help you adjust your preferences, please contact us  as follows:

By email at [email protected] or call us at 1-877-779-5615.

If preferred, you may write to us at:

Zulily, LLC
Attn: Privacy Inquiry
2601 Elliott Avenue, Suite 200
Seattle, WA 98121

California Privacy Practices

This section ("CCPA Notice") explains how Zulily collects and uses the personal information of California consumers under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, "CCPA").   This CCPA Notice will be updated every 12 months, or as needed to address changes in the law or our practices.

This CCPA Notice supplements our other privacy notices and policies and shall govern in the event of a conflict.

Please note that this CCPA Notice does not apply to human resources data or business-to-business communications data. If you would like information about human resources data or business-to-business communications data, please reach out to your contact at Zulily.

Collected personal information.

• Categories of personal information. Zulily may collect personal information about members and other users of our services who are California consumers including personal information within the following categories:
  • identifiers (e.g. your name and other contact information, IP address, and device ID);
  • demographic data (e.g. race, gender, age, or sexual orientation);
  • purchase history and payment information (e.g. your order information, payment details, and feedback information);
  • internet or other electronic network activity information (e.g. your browsing history);
  • geolocation data;
  • audio, electronic, visual, or similar information (e.g. pictures and videos that you send to us, or recordings of your calls to our customer service centers);
  • professional or employment-related information (e.g. details of your resume in the event you apply for a position with Zulily);
  • your preferences and inferences about your interests (e.g. your shopping preferences); and
  • individual records (e.g. any other information that may identify or relates to you).
• Non-personal information. Zulily may also collect, generate, or share deidentified or aggregate information. This is not personal information under CCPA, and we reserve the right to convert, or permit others to convert, personal information into deidentified data or aggregate consumer information.

Sources of personal information. Zulily collects personal information from different sources.

• Personal information we collect from you. Zulily collects some personal information that you provide directly to us. This can include contact information, order information, payment information, communication information, feedback information, preferences information, pictures and videos that you send to us, and other information you provide to us. In addition, you may provide us with the personal information of other people if you invite others to become Zulily members or send a package to another person.

• Personal information we collect from cookies, pixels, and similar technologies. Zulily or its vendors collect some personal information automatically from cookies, pixels, and similar technologies when you use our services. This can include your browsing activities when you are on our Sites; information about devices that you use to access Zulily’s services; and other information collected through cookies, pixels, and similar technologies.

• Personal information we create. Zulily creates some personal information when you use our services. This can include analytics and inferences about your interests, demographics, and shopping preferences.

• Personal information we collect from service providers and other third parties. Zulily receives personal information from other companies. This can include: companies that provide us with updated address and shipping instructions information; credit information; information from advertisers; information from Facebook, Twitter, and other similar social media platforms; information from advertising networks and other vendors we use to serve ads on our Sites or on other sites; and information from data analytics providers, data brokers, and other third parties that supplements the personal information we already have.

Uses of personal information. Zulily uses personal information for the following business or commercial purposes:

• Account provision and maintenance, including creating and managing your account with Zulily; providing customer service; verifying member information; and providing other services in the course of Zulily’s business operations;

• Product sales and fulfillment, including selling products; processing and shipping orders to you or to other people you designate; managing returns; processing refunds; and managing any warranties;

• Customer service and communications, including responding to requests, comments, or questions through emails, Facebook messenger messages, text messages, push notifications, telephone calls, postal mail, chat functions; providing interest-based advertising and other advertising, marketing, and promotional content and messaging, managing and communicating through Zulily presences on social media platforms and other platforms; maintaining product review capabilities; reviewing recorded calls or content of other communications for quality or customer service purposes; responding to requests for information and taking action that may be requested under CCPA;

• Improving services and user experience, including creating and updating applications, websites, and other features or functionality used by Zulily; debugging to identify and repair errors that may affect how the services function; engaging in analytics related to improving services or user experience;

• Personalizing user experience and marketing, including targeted product display; targeted marketing and advertising through the services; marketing through emails, Facebook messenger messages, text messages, push notifications and other communications methods; re-targeted marketing and advertising across other websites, devices, and platforms; auditing related to the performance of Zulily’s advertising and marketing efforts; engaging in analytics to personalize user experience;

• Fraud prevention and information security, including measures to verify identity when an account is used for ordering or when the account is otherwise accessed; detecting and responding to fraud or security incidents; protecting against other malicious, deceptive, or illegal activity;

• Legal obligations, including prosecuting people responsible for fraudulent, malicious, deceptive, or illegal activities; defending claims; notifying of product recalls or other issues related to products; enforcing and notifying of Zulily’s terms and conditions, privacy notice and other policies and changes to such terms and conditions, privacy notice and other policies;

• Payment-related activities, including processing payments, evaluating payment options, managing Smart-pay and similar payment programs, and managing private label credit card programs;

• Conducting research, analytics, surveys, and focus groups to improve customer experiences, develop services and products, provide better marketing and advertising;

• Product safety or quality activities,

• Any other legal purpose consistent with our applicable privacy notice.

Disclosures of personal Information.

• Sales of personal information. The concept of a "sale" under CCPA is different from what has traditionally been considered a "sale", e.g., selling a customer list for money. Under CCPA, a "sale" potentially includes other uses or disclosures of personal information to third parties outside Zulily in a commercial context (unless an exception to "sale" as provided by CCPA exists). Because the concept of "sale" is so broad under CCPA, Zulily may be deemed to "sell" the following categories of personal information: identifiers; demographic data; purchase history, and payment information; internet or other electronic network activity information; geolocation data; audio, electronic, visual, or similar information; your preferences and inferences about your interests; and individual records.

• Disclosures for business purposes. Please note that Zulily may share your personal information with vendors that help us fulfill your transactions and provide other services to us. Examples of these vendors include payment processors, fraud prevention services, and shippers. We do not treat these disclosures as sales. Zulily may disclose the following personal information to our vendors: identifiers; demographic data; purchase history, and payment information; internet or other electronic network activity information; geolocation data; audio, electronic, visual, or similar information; professional or employment-related information; your preferences and inferences about your interests; and individual records.