privacy policy
This document contains the privacy
policy (“Privacy Policy”) of the data controller for the processing of your
personal data, Tactile Games ApS (“Tactile”), Danish
registration number 32319882, Vestergade 33, 2., 1456
Copenhagen K.
In this Privacy Policy, we explain
how information about you is collected, used and disclosed by us, when you use
our website, our mobile games and our other online products and services
(collectively referred to as the "Services") or when you interact
with our Services in other ways.
We reserve the right to change this
Privacy Policy from time to time. When we change the Privacy Policy, we change
the date at the top of the document, and we may also provide you with a notice
such as adding a statement to our website's homepage or sending you a push
notification or email. If you want to stay informed about our Privacy Policy,
we encourage you to read the Privacy Policy from time to time.
Our Services are not targeted at
children. The table below sets out the minimum age per country you must be to
use our Services. If you are under the relevant age, you may not use our
Services.
|
COUNTRY |
MINIMUM AGE |
|
Austria |
14 |
|
Belgium |
13 |
|
Bulgaria |
13 |
|
Croatia |
13 |
|
Republic of Cyprus |
13 |
|
Denmark |
13 |
|
Estonia |
13 |
|
Finland |
15 |
|
France |
16 |
|
Germany |
16 |
|
Greece |
13 |
|
Hungary |
16 |
|
Ireland |
13 |
|
Italy |
13 |
|
Latvia |
13 |
|
Lithuania |
16 |
|
Luxembourg |
16 |
|
Malta |
13 |
|
Netherlands |
16 |
|
Poland |
13 |
|
Portugal |
13 |
|
Romania |
13 |
|
Slovakia |
16 |
|
Slovenia |
13 |
|
Spain |
13 |
|
Sweden |
13 |
|
United Kingdom |
13 |
|
Rest of world (excluding Korea) |
13 |
Consequently, we do not knowingly
collect personal data from children under 13 years of age. If we learn that we
inadvertently received personal data from children under 13 years of age, we
will take reasonable measures to delete such personal data.
When you install, access or use our
Services we collect information about you that you choose to provide to us or
that we automatically collect, including information you have sent us via
email, information about your device and information about how you use and
interact with our Services. For further details about the types of information
we collect, please read below:
Information you provide yourself
When you register and create an
account with Tactile, participate in a contest and promotion, or you
communicate with us via third party social media sites, you request customer
support, you send us an email or otherwise interact with us, we collect information
about you that may include your name, your social networking screen names or
IDs, your email address and any other information that you choose to provide.
Information we collect automatically through
our Services
We automatically collect information
about you when you access or use our Services, including:
Device related information: Information about the device you
use when you access our Services. This includes information about your device's
hardware and software, Media Access Control address ("MAC address")
and other so-called unique device identifiers, device tokens, as well as information
on your mobile network and your time zone.
Logs: Your use of our Services is logged, including
the type of browser you use, what time you accessed our Services, the pages you
viewed, the page you visited before navigating to our Services and your IP
address.
Usage: The applications that you use, your game
progress, game scores, game achievements and interactions with other players in
the games.
Information we collect from third parties
We may obtain information from third
parties and combine that information with information we collect ourselves
through our Services. If you access our Services using a third-party platform
or site, for example, a social network site or gaming services, we may receive
information about you from that third party. This includes your screen name,
your profile information and your friend lists. The information is collected in
accordance with the procedures determined by such third party. When you
download or update one of our applications from an app store, we may also
receive information.
The information we collect is used
for various purposes, including to provide you with our Services and customer
support, to communicate with you and respond to your questions and your requests,
to enable communication between players, to maintain and to improve the
functioning and safety of our Services, to determine potential problems and to
observe certain trends with our Services, to fix technical problems and detect
malicious actions, to test new features of our Services, to keep statistics of
how our Services are used, to send technical notifications, to provide updates,
to provide security alerts, to optimize your experience when using our
Services, to provide you with personalized content and features, where
relevant, to deliver contest entries and rewards, to invoice our customers, to
comply with any law that is applicable to us, to prevent crime and fraud, to
contact you and to identify you as contracting party.
We process your personal data
lawfully pursuant to the EU General Data Protection Regulation. We use one or
more of the following legal bases to justify the collecting and further
processing of your personal data:
· It is necessary for the performance
of a contract to which you are a party or in order to take steps at your
request prior to entering into a contract: this is the legal basis in cases when, for
example, the data are collected in order for us to deliver you the Services you
have requested.
· It is necessary for the purposes of
the legitimate interests pursued by us or by our trusted partners: this is the legal basis in cases where,
for example, the personal data are used for marketing and advertising purposes,
for statistics and analytics, fixing technical problems, optimizing and
developing our Services, etc.
· It is necessary for compliance with
a legal obligation to which we are subject: this is the
legal basis in cases where, for example, the personal data are necessary so
that we can comply with legal obligations, such as keeping accounting and tax
records, etc.
We store the collected personal data
on servers that are under our control and we apply reasonable and appropriate
organizational and technical security measures to keep the personal data safe,
including to protect it from loss, theft, misuse and unauthorized disclosure,
or alteration.
We make sure that the data
processors who process personal data on our behalf also take the necessary
security measures to keep your data safe.
In certain cases, your personal data
may be transferred to a country outside of EU/EEA. In these cases, we will
ensure that such transfers will be carried out in accordance with the
applicable data protection legislation. This entails that any party outside of
EU/EEA that will receive your personal data must ensure an adequate level of
protection, for example, by adhering to the EU-U.S. Privacy Shield in relation
to transfers to the United States, or by entering into the EU standard
contractual clauses with us.
We will store the personal data as long as necessary
for the purposes the data have been collected for. We will also store and use
the personal data as long as we are required by any law that is applicable to
us. Please be aware that the above also applies in situations where you decide
to delete your account with Tactile, or we delete your account in accordance
with our User Terms.
Your personal data will not be
shared and disclosed, unless it is permitted or required by the applicable law.
We may generally share information about you with our trusted partners and
other service providers who need access to such information to carry out work on
our behalf, including vendors and consultants. Wie may also share information
about you with other players, including requests to join multi-player games,
and on leaderboards.
In connection with, or during
negotiations of, any merger, sale of company assets, financing or acquisition
of all or a portion of our business to another company we may share information
about you to the extent permitted by applicable law.
If a government or other public
authority requests personal data about you and we believe disclosure is in
accordance with or required by applicable law, we may share the information
about you with such authorities. To the extent it is necessary and deemed
relevant, and if private persons or entities request personal data about you
and we believe we are required or permitted by applicable law to disclose such
personal data about you, we may share personal about you with such private
persons or entities.
We allow some third parties to serve
advertisements and some third parties to provide analytics services in
connection with our Services. These entities may use cookies, web beacons and
other technologies to collect information about your use of our Services. This
information may be used by Tactile and others to track and analyze data, assess
the popularity of certain content, deliver advertisements and deliver content
targeted to you and your interests.
You can always activate and
deactivate the receiving of the push notifications by changing the notification
settings on your device.
You can also always opt-out of us
collecting information about you with the purpose of providing tailored
advertising by adjusting the global advertisement settings on your device. You
can do so by limiting the ad tracking, resetting your device’s ad identifier
and clearing your tracked data. Please be aware that the settings might differ
based on the device you use but, on most devices, you may find these settings
in “ads” or “privacy”. You should be aware that if you do such opting-out, some
of our Services may become entirely or partially unavailable for you. Please
also note that in case you opt out of us collecting the information with the
purpose of providing tailored advertisement, you may still be exposed to
advertisements, but such advertisements will not be personalized and targeted
directly at you.
You have the right to object to
processing of your data for marketing and advertising purposes at any time by contacting us using
the contact information below.
Our Services may also have third
party application program interfaces (also called APIs) integrated that allow
third parties to collect and process information about you, including your
geo-location information. This allows the third party and/or us to provide you
with tailored advertisements and promotions. You can control the collection of
your geo-location information at all times. We don’t allow third parties to access
this information without you opting-in. You may disable location-based services
at any time by adjusting the settings of your tablet or mobile device.
Many of our Services offer social
sharing features and other tools integrated in the Services. One example is the
Facebook "Share" button that allows you share actions you take on our
Services with other media, and vice versa. When using such features information
about you is shared with your friends or with the public, depending on your
Facebook settings or the settings on the other social media that provides the
social sharing feature. You can obtain more information about this by reading
the privacy policies of the social media that provide these features. For Facebook,
you find your privacy settings here https://www.facebook.com/settings?tab=privacy and the data policy here https://www.facebook.com/full_data_use_policy.
As a data subject you have certain
data protection rights when we process your personal data. You may exercise
your right at any time by contacting us.
Your rights, as a data subjects, are
the following:
Right of access: You have the right to receive
confirmation from us whether any personal data related to you is processed and,
if this is the case, you have the right to access the personal data and receive
information of how the personal data are being processed.
Right of rectification: You have the right to obtain from
us without undue delay the rectification of inaccurate personal data concerning
you. Taking into account the purposes of the processing, you have the right to
have incomplete personal data completed, including by means of providing a
supplementary statement.
Right to be forgotten: In certain circumstances you may
request the erasure of your personal data. If you want any information about
you which we store to be erased, please contact us using the contact
information below.
Right of restriction of processing
of the personal data:
In certain circumstances, such as if you contest the accuracy of your personal
data or have objected to our legitimate purpose for processing your personal
data, you may have the right to request that we restrict the processing of your
personal data.
Right to data portability: In certain circumstances, you may have
the right to request to receive a complete and machine-readable copy of your
personal data that we hold and transfer it to another data controller.
Right to object to processing of
personal data: In
certain circumstances, such as if you have doubts about our legitimate interest
in processing of your personal data, you have the right to object to such
processing.
Right to complain: You have the right to file a
complaint regarding our processing of your personal data with the relevant
supervisory authority. In Denmark the supervisory authority is the Danish Data
Protection Agency. The Danish Data Protection Agency's contact information is
accessible on their website: www.datatilsynet.dk.
You are always welcome to contact us
if you have any questions about this Privacy Policy, including for exercising
your rights as a data subject. You can contact us on [email protected].