權益告知

累點 會員單次單筆交易達累點門檻得以累計全家集點點數，並限發票金額計算，不開立發票之交易金額不計算在內。依菸害防制法規，本集點活動消費計算金額將排除菸品價格。
會員可出示手機App集點條碼、歸戶之全家集點卡、手機報號方式進行全家集點點數累點，如店鋪主動告知下消費者放棄點數累點，本公司將不予事後補點。
全家集點點數累點後，會員不得轉贈第三方並不得要求以任何形式轉換。
會員單次單筆交易達累點門檻，可以手機報號方式進行全家集點點數累點，本公司有權利使用個人資料以提供全家集點累點服務。
自2018年1月3日起，當年度累積的點數於累點隔年3月31日失效，若點數到期前未使用完畢，將自動失效歸零。如2018年1月3日累積的點數，使用期限至2019年3月31日，2019年4月1日點數將做歸零處理。
會員如因店鋪連線異常造成全家集點點數無法累點，點數將於48小時後入點於會員帳戶。
本會員累計點數可兌換或加價購之商品內容將不定期更新。會員不得要求將點數兌換現金，或兌換非商品兌換期限或加價購期限內之贈品。點數兌換作業，將依本公司之公告為準。
兌點 會員可於全家App、My FamiPort APP兌點，消費者如於兌換期限10分鐘內未持手機App之兌點條碼至櫃台兌點，兌點條碼將失效，全家集點點數將返還會員帳戶。
退貨 會員於店鋪交易後退貨，本公司將扣回該筆發票金額贈送之點數。會員於店鋪進行全家集點兌點退貨，需持交易明細、發票或載具及原商品至原店鋪退貨，本公司將返還該筆發票扣除之點數於發票持有者之會員帳戶；會員點數請於期限內使用完畢，逾期將予以扣除，兌點退貨若點數已逾期則無法歸還，亦無法以現行點數作為替補。會員持全家集點點數兌換異業通路之優惠商品，點數將於兌換當下即時扣點且無法退換貨，消費者需負擔保管之權責，如小白單遺失、字體模糊致無法辨認，本公司不予返還點數。會員於退貨時須返還該筆商品交易完成時贈送之點數予本公司，如於退貨時點數不足扣抵，須於退貨期限內補足點數後，方可完成退貨。
退款 會員購買隨買跨店/預約取之商品，逾兌換/預約期限時，將依照全家會員隨買跨店/預約取、悠遊卡跨店取服務消費者權益說明之退款計算公式退款，並於退款時扣回對應退款金額之會員點數。
歸戶 一張全家集點卡僅可綁定於一個會員帳號內，集點卡之序號經歸戶後即不得自會員帳號內刪除，每一個會員帳號至多可設定十張集點卡。全家集點點數將彙整於綁定之會員帳號，點數不得轉移至第三人之帳號。 全家集點卡歸戶後，可於全家App、My FamiPort APP或FamiPort進行會員累兌點數查詢。
停權 本公司將於會員退貨後扣回該筆發票金額贈送之點數，若會員已無點數，則會員帳號之全家集點點數將呈現負數，本公司有權利停止該帳號之使用權限。 您瞭解本公司若查證您的會員帳號有發生本公司活動規範之外、不合法、影響他人權益、或舞弊操作等行為者，本公司擁有隨時停止或禁止使用該會員帳號之權利。 請注意，如您刪除會員帳號或遭停止或禁止使用會員帳號者時，系統將即刻刪除該帳號之關聯之點數、紅利、及所有會員活動優惠，恕不另行通知。本公司對該會員或任何第三人均不承擔責任。
其他 本公司保留隨時增加、修改或終止會員權益條款的權利，修改後條款一經本公司的網站上公布即生效，本公司不另外個別通知各位會員。

Consumer Rights Notification

Point Collection (Earning) Members can earn the FamilyMart Point for each purchase reaching the threshold. Points shall only be calculated based on the amount shown in the uniform invoice (government receipt). Purchase amounts not shown in the uniform invoice shall be considered. In accordance with the Tobacco Hazards Prevention Act, the amounts for purchasing tobacco products shall be excluded from point calculation.
Members may register their points with the FamilyMart App bar code shown on their mobiles, store points in their FamilyMart Point Collection Card for point collection, or deposit points in their FamilyMart Member Account by informing the shopkeeper of their mobile numbers. No point shall be re-issued when consumers waive their point earning rights after being informed by the shopkeeper.
When the total amount of each purchase reaches the threshold, members may deposit points in their FamilyMart Member Account by informing the shopkeeper of their mobile numbers. This Company reserves the right to use their personal data to offer FamilyMart Point collection service.
From January 3, 2018, all points earned in the year shall expire by March 31 of the next year. All unredeemed points shall become void (become zero). For example, points earned on January 3, 2018 shall expire by March 31, 2019 and become zero from April 1, 2019.
When FamilyMart Points cannot be stored due to Internet connection errors, the earned points will be deposited in the member’s account in 48 hours. The merchandise for point redemption or discount purchase with points is subject to change without prior notice. No point redemption for cash or merchandise expiring the point redemption or point discount period shall be considered. The point redemption policy shall be subject to the announcement of this Company.
Point Redemption Members can redeem their FamilyMart Points with the FamilyMart App or My FamiPort App. The redemption bar code shown on their mobiles shall expire when consumers fail to redeem points at the checkout counter within 10 minutes after code generation. The redeemed points shall then be returned to the consumer’s FamilyMart Member Account.
Product Return After a member returns goods to a FamilyMart store, this Company shall deduct the FamilyMart Points earned from that purchase. A member returning goods redeemed with the FamilyMart Point must present the purchase details, uniform invoice, or carrier and the original goods to apply for product return to a FamilyMart store. Members are encouraged to use up their FamilyMart Point by the expiry. All FamilyMart Points shall reset after expiry. When returning goods redeemed with the FamilyMart Point after the point expiry, the redeemed points shall not be returned or exchanged with new points. When purchasing discounted merchandise of other retail channels with the FamilyMart Point (point redemption), the FamilyMart Point shall be deducted immediately and no product return shall be considered. It is the consumer’s responsibility to keep the little white receipt. No points shall be returned if the little white receipt is lost or the text on it is illegible. When returning a product, members must return to this Company the points earned from that transaction. If points are insufficient for deduction, members must make up the insufficiency before product return is complete.
Refund When members fail to collect merchandise purchased through Buy Online, Pick-Up In Store (BOPIS) or Pre-order & Self-Collection (POSC) after the redemption or collection deadline, the refund amount shall be calculated according to the Consumer Rights Notification of FamilyMart BOPIS/POSC or EasyCard POSC Service. Members shall also need to return the points earned from the purchase.
Point Consolidation Each FamilyMart Point Collection Card can only be bound with one FamilyMart Member Account. After registering the serial number of the FamilyMart Point Collection Card on the FamilyMart Member Account, no revocation shall be considered. Each FamilyMart Member Account can be bound with a maximum of 10 FamilyMart Point Collection Cards. Points stored in the FamilyMart Point Collection Cards shall be consolidated in the registered FamilyMart Member Account. No point can be transferred to another FamilyMart Member Account. After consolidation, members can check their points via the FamilyMart App, My FamiPort App, or FamiPort.
Suspension After members return a product, this Company shall deduct the points earned from that purchase. If a member has no more points, the point status in the FamilyMart Point Collection Card of the corresponding FamilyMart Member Account shall be a negative number. This Company reserves the right to suspend the corresponding FamilyMart Member Account. Members should understand that this Company reserves the right to suspend or debar their FamilyMart Member Accounts of these members when acts breaching the event rules of this Company, against the law, affecting the rights and interests of others, or involving corruption are detected. Please be noted that after the deletion, suspension, or debarment of the FamilyMart Member Account, the system will immediately delete all points, bonuses, and the relevant event benefits consolidated in that account without further notice. This Company shall assume no responsibility for that member or any third party.
Miscellaneous This Company reserves the right to add, amend, or terminate the clauses in relation to the rights and interests of members. All amendments shall take effect immediately after announcing on this Company’s corporate website. This Company shall make no further notice to individual members.

會員常見問題

  • Q:使用手機簡訊認證，卻一直無法收到簡訊?
    請先確認您的手機系統，是否有檔垃圾簡訊或是簡訊功能未開啟的狀況。
    您可以點選補發認證簡訊系統，請系統再次發送手機認證碼至您的手機。
    若持續收不到手機認證簡訊，請至顧客服務信箱填寫您的問題與帳號(手機號碼)，全家 將會派專人盡速處理。
  • Q:我自定的帳號為什麼無法被接受?
    會員帳號僅以手機號碼做為帳號使用，若您填寫的帳號非手機號碼，將不會被系統接受，另外，每個手機同時間只能申請一個會員帳號，若您變更使用的手機號碼，則需使用舊號碼登入後再進行帳號變更作業。如果您確認所申請的帳號是符合規定的，但卻不被系統接受，有可能是網路連線中斷所造成，請您重新申請新的帳號。
  • Q: 如何修改我的會員密碼? 忘了密碼怎麼辦?
    如果您想要修改會員密碼，只要登入全家會員中心，點選[修改會員資料]選項，您就可以進入修改密碼及其他基本資料頁面，若您忘記密碼，可點選[忘記密碼]，輸入您註冊時使用的手機，新的密碼將會以簡訊寄至您的手機中，若未完成認證請重新申請帳號。
  • Q:我的隱私會曝光嗎?
    全家會員中心尊重你的隱私權，不會將您的個人資料提供給其他單位作為廣告信件寄發 名單或做其他用途等，您可參閱隱私權條例。

Member FAQ

  • Q:After selecting SMS verification, no verification SMS is received.
    First, please check if the spam block function or SMS function is enabled on your mobile.
    You can select ‘Resend Verification SMS’ for the system to send a new verification SMS to your mobile.
    If you still cannot receive the verification SMS, please report your problem with your user ID (mobile number) to our Customer Service Email. FamilyMart will solve your problem as quickly as possible.
  • Q:Why is my self-defined account not accepted?
    You can only use your mobile number as the user ID. The system rejects all other numbers. Additionally, each mobile number can only be used for one account. If you want to use a new mobile number for your account, please log on to your account with the former mobile number and change your user ID. If you confirm there is no problem with your user ID but the system still rejects it, this can be a network connection error. Please try again.
  • Q:How to change my account password? What should I do if I forget my password?
    If you wish to change your account password, please log on to the FamilyMart Member Center, select [Change Account Data], and go to the change password and other basic data page. If you forgot your password, select [Forgot Password] and enter the mobile number you have registered at FamilyMart. A new password will be delivered to that mobile number by SMS. If you have not finished verification, please apply for a new account.
  • Q:Will my privacy be exposed?
    FamilyMart Member Center respects your privacy and will not provide your personal data to other units for email advertising/marketing or other purposes. You can also read our privacy terms.

會員隱私條款

親愛的朋友：
全家會員中心承諾尊重並保護您個人的隱私權，為了幫助您瞭解我們將如何蒐集、應用及保護您所提供的個人資訊，全家會員中心謹以下列聲明，說明我們的隱私權保護政策(Privacy Policy)。以下內容將告訴您，全家會員中心在網站內所蒐集的資料、運用方式，以及查詢或更正的方法等事項。

個人資料蒐集

  • 全家會員中心從何處蒐集我的個人資料？
    原則上，使用者進入全家便利商店網站時，並不需要輸入個人資料，除非明確告知，全家會員中心不會在使用者不知情的情況下，取得使用者個人資料；全家會員中心從網站蒐集個人資料的管道說明如下:
  • 加入會員
    當您填寫完會員申請表時，即成為全家會員中心會員，全家會員中心會從申請表中獲得您的個人資訊，包括姓名、電子信箱、生日、手機號碼和其他相關資料。您填寫的資料愈詳細，我們愈能提供您所需求的相關訊息。成為會員後，您將獲得一個全家會員中心會員帳號，並可由該帳號充分使用全家會員中心提供的所有會員服務。
  • 帳號及密碼保管義務
    您註冊會員所設定的帳號及個人密碼皆應視為機密，應該負擔保管責任，不得將該機密資訊轉借、讓與或以任何方式提供予第三人或使第三人知悉，且每次連線完畢，均應執行登出以結束您的帳號使用。任何依照系統規定方法輸入會員帳號及密碼與登入資料一致時，無論是否由您本人輸入，均將視為會員本人所使用。如因您的帳號及密碼發生盜用、不當使用或其他無法識別是否為本人親自使用者，或因故意或重大過失致未盡保管之責所生之損害，本公司不負擔任何賠償或補償責任。
  • 訂閱電子報
    當您註冊成為全家會員時，已經由【個人資料蒐集告知事項】同意接收會員專屬電子郵件，若您不願收到全家的會員權益通知及行銷郵件，可隨時由會員中心自行取消訂閱電子報。
  • 位置資料
    全家會在FamilyMart APP於行動裝置前景(APP開啟並顯示於螢幕)或背景(APP開啟但未顯示於螢幕)執行時收集這些資料。

個人資料運用方式

  • 線上活動及網路調查
    當您參與全家便利商店的線上活動或網路調查時，您只需提供全家會員中心的ID與PASSWORD，其他所需之資料即會由全家會員中心資料庫提供。
  • 一般瀏覽
    除了上述，全家會員中心會記錄使用者上站的瀏覽活動等資料，但是這些資料僅供作流量分析和網路行為調查，以便於改善全家會員中心的服務品質，這些資料也只是總量上的分析，不會和特定個人相連繫。
  • 全家會員中心如何使用我的資料？
    全家會員中心所取得的個人資料，都僅供全家會員中心依照原來所說明的使用目的和範圍加以運用，除非事先說明、或依照相關法律規定，否則全家會員中心不會將使用者個人資料提供給第三人、或移作其他目的使用。
  • 加入會員登錄
    主要用於提供資訊服務。全家會員中心從會員資料表所蒐集的個人資料，分析個人上站及消費行為，以提供會員所需之詳盡資訊。
  • 發送電子報
    電子報的發送可能委外由專業的網路行銷公司進行，因此將會提供email給協力廠商寄送電子報。您所提供之email僅會用來發送與本公司相關的信件，不會發送其他與本公司無關之內容，請會員放心。
    全家會員中心從訂閱電子報中所取得之個人資料（如姓名、電子信箱），主要作為電子報的寄發及其他必要性的訂戶資料分析。
  • 線上活動及網路調查
    全家便利商店所蒐集的活動參與者或受訪者姓名、身份證字號，僅供抽獎活動依據。電話、e-mail及住址等資訊，則作為通知參加者抽獎結果及分析之用，並不做其他用途。其他資料僅止於商業及市場分析用途；除非受訪者同意，所有資料僅供資料分析之用，全家會員中心不會將資訊用做其他用途。
  • 統計與分析
    當您在全家會員中心主動成為會員後，其所輸入的資料，僅供全家會員中心依服務或活動設計參考使用。凡未經您主動註冊所產生的資料，例如使用者機器的IP位址、使用時間、使用的瀏覽器、瀏覽及點選紀錄等資料，全家會員中心僅對全體使用者行為總和進行分析，並不會對個別使用者進行分析。
  • 其他
    除了您主動提供的個人資料之外，如果您寫信與全家會員中心聯繫，或是透過管道向客服中心反應您的意見，全家會員中心會保存您的通訊記錄。

其他權益

  • 對於資料的蒐集、使用上，您可以有哪些選擇？
    全家會員中心將寄送關於全家便利商店的資訊和服務的電子郵件給您。除了在該資料或電子郵件上註明是由全家會員中心發送，也會在該資料或電子郵件上提供您能隨時停止接收這些資料或電子郵件的方法、說明或功能連結。在任何時候都可以方便地修改全家會員中心會員資料，以拒絕再接收這類資料和郵件。
  • 如何讀取、更新和刪除您的資料？
    會員資料
    當您在全家會員中心中填寫資料成為會員後，您可以隨時利用您的全家會員中心會員帳號和密碼修改您的會員資料。如果您忘記密碼，只要按下忘記密碼按鍵，我們將會把新密碼提供給您。若想要刪除您的會員資料，可隨時由會員中心按下取消會員按鍵，自行刪除會員資料。
  • 對於您個人資料的安全防範措施？
    由於網際網路資料的傳輸不能保證百分之百的安全。因此，儘管全家會員中心努力保護您的個人資料安全，也無法確信或保證您傳送給我們的，或接收從我們的服務傳送出資料的安全，並且請您風險自擔。一旦收到您傳送的資料，我們將盡力以合理之技術及程序，保障您所有個人資料之安全。
  • 會員帳號及密碼的保管措施？
    1. 您註冊會員所設定的帳號及個人密碼皆應視為機密，您應該負擔保管責任。任何依照系統規定方法輸入會員帳號及密碼與登入資料一致時，無論是否由您本人輸入，均將視為會員本人所使用，且利用該帳號及密碼所進行的一切活動視為您的行為，由您自行負責。
    2. 您同意應妥善保管上述帳號及個人密碼等機密訊息，不得將該機密資訊轉借、讓與或以任何方式提供予第三人或使第三人知悉。且每次連線完畢，均應執行登出以結束您的帳號使用。
    3. 如因您的帳號及密碼發生盜用、不當使用或其他無法識別是否為本人親自始用者，或因故意或重大過失致未盡保管之責所生之損害，由您自行負責，本公司不負擔任何賠償或補償責任。
  • 關於線上隱私我還應該知道甚麼？
    請牢記，無論何時您自願於線上透露個人資料，該資料均可能會被他人蒐集和使用。總之，如果您於線上公佈可被公眾讀取的個人資料時，您可能會收到其他團體主動提供的郵件。基本上，您的密碼或任何會員帳戶資料的保密性必須由您單獨負責，請小心並保管您的會員資料。
您瞭解本公司若查證您的會員帳號有發生本公司活動規範之外、不合法、影響他人權益、或舞弊操作等行為者，本公司擁有隨時停止或禁止使用該會員帳號之權利。
請注意，如您刪除會員帳號或遭停止或禁止使用會員帳號者時，系統將即刻刪除與該帳號關聯之點數、紅利、及所有會員活動優惠，恕不另行通知。本公司對該會員或任何第三人均不承擔責任。
您同意本公司所提供全家會員中心會員服務範圍，得視業務需要及實際情形，增減、變更或終止相關服務的項目或內容，且無需個別通知會員。

Member Privacy Terms

Dear Members,
FamilyMart Member Center promises to respect and protect your privacy rights. For you to better understand how we collect, use, and protect the personal information you provided, FamilyMart Member Center makes the following statement to explain our Privacy Policy. The information below will tell you how FamilyMart Member Center collects and uses data on the website and the methods for data inquiry or correction.

Personal Data Collection

  • How does FamilyMart Member Center collect my personal data?
    On principle, users will not need to enter any personal data when visiting the FamilyMart Website. Unless otherwise stated, FamilyMart Member Center will not obtain users’ personal data without acknowledging them. FamilyMart Member Center will collect personnel data over the Internet through the following channels:
  • Membership Application
    After completeing FamilyMart membership registration, you have become a FamilyMart Member. FamilyMart Member Center will obtain your personal data, including your name, email, date of birth, mobile number, and other related data. The more details your personal information provides, the more information related to your needs will be provided. After becoming a FamilyMart Member, you will receive a FamilyMart Member User ID. With this user ID, you can access all FamilyMart Member Center services.
  • Obligations for User ID and Password Protection
    The user ID and password you register on FamilyMart are considered as confidential. It is your responsibility to keep them properly. You should not lend or transfer them to or provide them for any third party or let any third party acknowledge them in any form. Additionally, you should log out from your account to end its use each time after disconnecting from the FamilyMart Website. Any user ID and password entered in consistency with the login data according to the system rules, whether or not they are entered by you, shall be considered as used by the member. This Company shall assume no responsibility for the damage or compensation caused by your failure to keep custody of the user ID or password due to the theft of the user ID or password, improper use, or inability to identify the user’s identity or intention or gross negligence.
  • EDM Subscription
    By registering membership on FamilyMart, you have agreed to subscribe to the member-exclusive emails via the ‘Notification of Personal Data Collection’. If you do not wish to receive notification about member rights and interests or marketing emails from FamilyMart, you may un-subscribe our EDM from the FamilyMart Membership Center.
  • Location Data
    FamilyMart will collect the following data from the foreground (display on the screen as you run the app) or background (no display on the screen as you run the app) when you run the FamilyMart App.

Use of Personal Data

  • Online Events and Online Surveys
    When you sign up for FamilyMart’s online events and online surveys, you will only need to provide the user ID and password you register on the FamilyMart Member Center, and other data will be extracted from the FamilyMart Member Center.
  • General Browsing
    In addition to the above, FamilyMart Member Center will also record data regarding the user’s website browsing behavior for use only in traffic analysis and website behavior surveys to improve the service quality of FamilyMart Member Center. Such data will only be used in total traffic analysis, and no connection to specific individuals will be performed.
  • How does FamilyMart Member Center use my personal data?
    FamilyMart Member Center will only use the collected personal data for purposes and within the scope as stated. Unless otherwise stated in advance or by law, under no circumstances shall FamilyMart Member Center provide your personal data for other third parties or use it for other purposes.
  • Membership Registration
    Data will only be used for service provision. FamilyMart Member Center will analyze the website and consumption behavior of individuals with the personal data collected from the member datasheet in order to provide members with the required information in detail.
  • EDM Distribution
    While EDM may be distributed through professional Internet marketing companies, FamilyMart will provide them with your email. The email you provide will only be used for distributing mails related to this Company. No contents unrelated to this Company will be sent. Please don’t worry.
    FamilyMart Member Center will only use the personal data (such as name and email) collected from EDM subscription for the purpose of sending emails and other necessary subscriber data analysis.
  • Online Events and Online Surveys
    The names and ID card numbers of event participants or respondents collected by FamilyMart stores will only be used for the corresponding luck draws only. Information such as the phone number, email, and address will only be used for notifying participants of the lucky draws results and analysis. Other data will only be used for commercial and market analysis purposes. Unless otherwise with the respondent’s consent, all data will only be used for analysis. FamilyMart Member Center will not use it for other purposes.
  • Statistics and Analysis
    When you voluntarily become a FamilyMart Member, all data registered on the FamilyMart Member Center will only be used for the reference of service or event design of FamilyMart Member Center. Data, such as the IP address of the user’s machine, session, browser, browsing and clicking records, generated not from your voluntary registration, will only be used for general analysis and will not be used for the analysis of individual users.
  • Miscellaneous
    Except for the personal data you voluntarily provide, when you contact FamilyMart Member Center by email or share your opinion with the call center, FamilyMart Member Center will only retain your communication record.

Other Rights and Interests

  • What are your options in data collection and use?
    FamilyMart Member Center will email you the information and services in relation to FamilyMart Convenience Store. Besides indicating FamilyMart Member Center as the sender in such data or emails, the methods, description, and links for unsubscribing from such data or emails at any time will also be provided in such data or emails. You can conveniently change the member data from the FamilyMart Member Center at any time to refuse to receive such data and emails.
  • How to read, update, and delete your data?
    Member Data
    After filling in data on FamilyMart Member Center to become a FamilyMart Member, you can change your user ID and password anytime over FamilyMart Member Center. If you forgot your password, simply click the Forgot Password button, and we will send you a new password. If you wish to delete your member data, you can click on the Cancel Membership button from FamilyMart Member Center at any time to delete your data.
  • What is the security protection for your personal data?
    While data is transmitted over the Internet, no 100% information security protection is guaranteed. Hence, regardless of the efforts to ensure the security protection of your data, FamilyMart Member Center makes no representation or warranty to guarantee the security of the data you send to us and vice versa. You are at your own risk. After receiving your data, we will do our best to protect the security of your personal data with reasonable technology and procedures.
  • What are the measures for retaining the user ID and password of members?
    1. The user ID and password you register on FamilyMart are considered confidential. It is your responsibility to keep them properly. Any user ID and password entered in consistency with the login data according to the system rules, whether or not they are entered by you, shall be considered as used by the member. All activities conducted with such a user ID and password are considered your own behavior, and you shall take full responsibility for such behavior.
    2. You agree that it is your responsibility to properly keep your confidential data such as user ID and password. You should not lend or transfer them to or provide them for any third party or let any third party acknowledge them in any form. Additionally, you should log out from your account to end its use each time after disconnecting from the FamilyMart Website.
    3. This Company shall assume no responsibility for the damage or compensation caused by your failure to keep custody of the user ID or password due to the theft of the user ID or password, improper use, or inability to identify the user’s identity or intention or gross negligence. You should be responsible for the damage caused.
  • What else should I know about cyber privacy?
    Please don’t forget that any personal data you voluntarily disclose on the Internet at any time can be collected or used by others. In conclusion, when you disclose personal data over the Internet that can be read by the public, you may receive emails voluntarily provided by other groups. In general, it is your own responsibility to ensure the confidentiality of your password or any member account data. Please be careful and keep custody of your member data.
Members should understand that this Company reserves the right to suspend or debar their FamilyMart Member Accounts of these members when acts breaching the event rules of this Company, against the law, affecting the rights and interests of others, or involving corruption are detected.
Please be noted that after the deletion, suspension, or debarment of the FamilyMart Member Account, the system will immediately delete all points, bonuses, and the relevant event benefits consolidated in that account without further notice. This Company shall assume no responsibility for that member or any third party.
You agree that this Company may add, cancel, change, or terminate any services or contents provided to members through FamilyMart Member Center due to business needs without notification for individual members.