This Privacy Policy informs you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users. This Privacy Policy applies to Big Frost Games’ games, websites and related services, which we here collectively call the Service. We will notify you of any material changes by posting the new Privacy Policy on the primary access points to our games service which may be updated from time to time. You are advised to consult this policy regularly for any changes.

Information Collection and Use:

Personally Identifiable Information

In the course of using our services, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you ("Personal Information"). Personal Information includes, but is not limited to, your name and email address. We use your Personal Information mainly to provide our services and administer your inquiries.

We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide our games services, complete your transactions and administer your inquiries.

Data provided by you

This is data provided by you and generated for you when using our Service

• Contact Information (such as but not limited to name, email address. etc)
• Player Name
• Player ID

Data collected automatically

This is data that is collected when using certain features in our service

• Advertising ID
• ADFA (Apple Identifier for advertisers)
• Android ID
• General Location Data
• Data regarding your use of the Service, such as gameplay data and your interactions with other players within the Service

Data collected by our partners

• Data received by linking with a third party tool provided by a service (such as but not limited to Facebook, Google Play Game Service or Game Center).
• Demographic data (such as to determine the coarse location of your IP address)
• Data to fight fraud
• Data for platforms that the games run on (payment verification etc)
• Data for advertising and analytics purposes

Why is this data collected?

The data collected helps us provide our service including

• Create accounts that allow you to save your progress and use our applications
• Operate the service
• Verify and confirm payments
• Provide and deliver products and services you request
• Communication and correspondence

To improve our service for our players such as

• Updates and improvements
• Provide social services within our service
• Customize our game experience
• Better respond to issues and provide better support
• Provide offers in the service, or by other websites, services and email
• Share related information such as updates, alerts and support
• Enable communication among other players

To display personalized advertisements within the game along with other websites and services by

• Track content you access in the application and your online behaviour
• Deliver, target and improve our advertising and our applications

We keep our Service safe and fair

In order to keep our services and their social features safe and fair, prevent fraud and ensure acceptable use, we have an interest in processing the necessary data to

• Analyze and monitor the use of our service and social interactions
• Moderate communications both automatically or manually
• Take action against players committing fraud or abuse

Data Retention Policy Managing Your Data

All User Provided data will be retained as long as you are using our service and for a reasonable amount of time thereafter. Collected information will be retained for up to 24 months and it may be stored in aggregate after the duration. If you’d like us to delete User Provided Data that you have provided via the Service, please contact us at [email protected]. Please note that some or all of the User Provided Data may be required in order for our Service to function properly.

Children

We do not knowingly collect,market or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services.  If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, please contact us at [email protected]. We will remove such information within a reasonable time.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Service. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Your Consent

By using our Service, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.

Contacting Us

If you have any questions regarding our privacy policy or our practices, please contact us via email at [email protected].