Object to us processing your personal data at any time, on grounds relating to your particular situation

Object to your personal data being processed for direct marketing purposes

Personal data that we need to create your Anchor account and enables you to use the Anchor Service. The type of data collected depends on if you use third party services to sign in. This may include:

• name
• email address
• password
• date of birth
• country

We receive some of this data from you, e.g. from the sign up form or account page. We also collect some of this data from your device e.g. country. For more information about how we collect country, see "Your general (non-precise) location".

You also have the option to provide us other information about yourself, such as:

• website
• social media handles

Personal data collected about you when you’re accessing and/or using the Anchor Service. There are a few types of information this includes, detailed in the following sections.

Information about how you use Anchor

Your technical data

If you are a listener and choose to support a creator, we collect your name and email address. Our payment processor collects your payment information.

If you are a creator, monetizing your content on the Anchor Service, we will collect and process personal data for the purposes of providing you payouts and administrating your tax reports.

Our payment partner also collects your bank account information.

If you connect your Anchor account to a third party application and/or service, we may collect certain information from them to make the integration possible.

We’ll ask for your permission before we collect your information from certain third parties.

To provide the Anchor Service in accordance with the contract with you.

For example, when we use your personal data to:

• set up an account for you
• provide the Anchor app when you download it onto your device

• User Data
• Usage Data
• Payment and Purchase Data

To provide further parts of the Anchor Service.

For example, when we use your personal data to enable additional features.

Legitimate Interest

Our legitimate interests here include:

• keeping the Anchor Service running and functional
• allowing users to access and use the Anchor Service

• User Data
• Usage Data
• Payment and Purchase Data

• User Data
• Usage Data

To evaluate and develop new features, technologies, and improvements to the Anchor Service.

For example, we analyse how our users react to a particular new feature and see whether we should make any changes.

Legitimate Interest

Our legitimate interests here include developing and improving products and features for our users.

• User Data
• Usage Data
• Contests, Surveys and Sweepstakes Data

For marketing or advertising where the law requires us to collect your consent.

For example, when we use cookies to understand your interests or the law requires consent for email marketing.

Consent

• User Data
• Usage Data
• Contests, Surveys and Sweepstakes Data

Legitimate Interest

Our legitimate interests here include marketing and promoting the Anchor Service.

• User Data
• Usage Data
• Contests, Surveys and Sweepstakes Data

To comply with legal obligations that we are subject to.

This might be:

• an obligation under the law of the country / region you are in
• Swedish law (because of our headquarters in Sweden), or
• EU law that applies to us

For example, when we use your date of birth when required for age verification purposes.

• User Data
• Usage Data
• Payment and Purchase Data
• Contests, Surveys and Sweepstakes Data

Compliance with legal obligations, and legitimate interest

Our legitimate interests here include assisting law enforcement authorities to prevent or detect serious crime.

• User Data
• Usage Data
• Payment and Purchase Data
• Contests, Surveys and Sweepstakes Data

Legitimate interest

Our legitimate interests here include maintaining our relationships with other third parties so we can provide the Anchor Service.

• User Data
• Usage Data
• Payment and Purchase Data

Legitimate interest

Our legitimate interests here include protecting intellectual property and original content.

• User Data
• Usage Data
• Payment and Purchase Data

To establish, exercise, or defend legal claims.

For example, if we are involved in litigation and we need to provide information to our lawyers in relation to that legal case.

Legitimate interest

Our legitimate interests here include:

• seeking legal advice
• protecting ourselves, our users or others in legal proceedings

• User Data
• Usage Data
• Payment and Purchase Data
• Contests, Surveys and Sweepstakes Data

To conduct business planning, reporting, and forecasting.

For example, when we look at aggregated user data, like the number of new sign ups in a country, in order to plan new locations to launch our products and features in.

Legitimate interest

Our legitimate interests here include researching and planning so that we can keep running our business successfully.

• User Data
• Usage Data
• Payment and Purchase Data

• User Data
• Payment and Purchase Data

To keep the Anchor Service secure and to detect and prevent fraud.

For example, when we analyse Usage Data to check for fraudulent use of the Spotify Service.

Legitimate Interest

Our legitimate interests here include protecting the Anchor Service and our users against fraud and other illegal activity.

• User Data
• Usage Data
• Payment and Purchase Data

To conduct research, and surveys.

For example, when we contact our users to ask for your feedback.

Legitimate Interest

• User Data
• Usage Data
• Contests, Surveys and Sweepstakes Data

So they can provide their services to Spotify, to facilitate the Anchor Service.

These service providers may include those we hire to:

• give customer support
• operate the technical infrastructure we need to provide the Anchor Service
• assist in protecting and securing our systems and services
• help market Spotify’s (and our partners’) products, services, events and promotions

To promote Anchor with our partners. We share some personal data with these partners where necessary to:

• enable you to participate in Anchor promotions
• to promote Anchor in media and advertising published on other online services
• to help us and our partners to measure the effectiveness of Anchor promotions

Our partners may also combine the personal data we share with them with other data they collect about you (e.g. your use of their service). We and our partners may use this information to present you with offers, promotions, or other marketing activities that we believe will be relevant to you.

When we believe in good faith it’s necessary for us to do so, for example:

• to comply with a legal obligation
• to respond to a valid legal process (such as a search warrant, court order, or subpoena)
• for our own or a third party’s justifiable interest, relating to:
  • national security
  • law enforcement
  • litigation (a court case)
  • criminal investigation
  • protecting someone’s safety
  • preventing death or imminent bodily harm.