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PRIVACY POLICY

Last Revised  8/19/2021 

Prior Version  here

Privacy Notice

Poshmark’s mission is to build the worlds most connected shopping experience, while empowering people to build thriving retail businesses. Therefore, it is an essential that the information you submit through the service be made available to other users in your country and around the world. In using our service Your information may also be shared with other services of which you are not a user, as well as potentially transmitted to third parties as set forth herein. Poshmark is committed to protecting the privacy of its users and the information that You share in connection with your use of the Poshmark services. This privacy policy (“Privacy Policy”) describes the privacy practices of Poshmark Inc. and our subsidiaries and affiliates (collectively, “Poshmark”, “we”, “us” and/or “our”) with respect to information, including personally identifiable data, personally identifiable information, personal information, or similar identifiable data that identifies you as an individual personally as defined under applicable law (“Personal Data”) that we collect about individuals (“You” and/or “You”), including through any of our websites, mobile applications, or any other services or offerings which may reference this Privacy Policy (the “Services”)(all of the Your data or information received by, or generated through Your use of, the Poshmark services, including Personal Data defined broadly herein as “Information”). Any Services may also provide additional policies which will govern how Poshmark processes the information with respect to that specific product, service, or promotion. By submitting Information through our Services, you agree to the terms of this Privacy Policy, our Terms of Service as well as any other documentation referenced herein. If you do not agree you should discontinue use of the services immediately. Poshmark retains the right to deny or suspend access to anyone we reasonably believe has violated any provision of this Privacy Policy.

Table of Contents

Information That We Collect and How We Use It

Information That You Provide Us. We will collect Information that you provide to us when you use the Services, such as when you (1) create an account; (2) make a purchase; (3) participate in events or promotions; (4) send questions or comments via the Service, email, or chat to Poshmark or other users; (5) fill out surveys; or (6) otherwise communicate with us or other users through or about the Services. We will also collect information when you sign up for marketing emails, events, or other opportunities through Poshmark. Poshmark uses a variety of technologies to collect Information, including cookies, web beacons, pixel tracking technology, and the like. We also use Information to improve our Services, including for analytics purposes. We may use aggregated, non-personally identifying information to operate, analyze, improve, and optimize our website and service we may collect Information from you, as further described herein. Aggregated, non-personally identifying information is not your Information.

The Types of Information That You Provide Us. Pursuant to Your sign up and use of the Services, You may provide data to Poshmark such as:

Information We Collect from Third Parties. You may provide Us Information from various third party services, and we may also obtain Information from various third party services about You, including Facebook, Twitter, Instagram, Pinterest, and Tumblr (“Third Party Services”). You may enable these Third Party Services, and in some cases may use Your Poshmark credentials in enabling such Third Party Services. In enabling these Third Party Services You will share data between such Third Party Service and Poshmark. The transfer of Your data from such Third Party Services is governed solely by the settings, policies, and your agreements with those Third Party Services. You are solely and completely responsible for those policies, agreements, and settings. We are not responsible for your agreement with, or the actions take by, such Third Party. We may add this information to the information we have already collected from you via our Services in order to improve the Services we provide to you. Note that we may also obtain Information about You from other third parties, such as marketing partners, publicly available sources, and data providers. If you withdraw our ability to access certain information from a third-party platform or social media network, that choice will not apply to information that we have already received from that third-party.

How We Use The Information We Collect. We collect, hold, use and disclose your Information in connection with the Services and features of our Service. Here are some examples of how we use Your information:

Additional Usage Of Your Information. Additionally, we may use Your Information to (1) analyze and improve the service (2) send You marketing related communications (3) deliver advertising to You, as well as other users and our partners (4) comply with any law, rule, or regulation, including law enforcement requests such as subpoenas or other requests from legal authorities (5) protect our, Your, or others’ rights, including privacy rights, (6) prevent fraud (7) create anonymous, aggregated data.

Poshmark collects and processes your Information on the basis of different legal grounds, depending on the nature of the Information being provided and the type of processing involved, as follows:

Sharing Your information

We share your Information with third parties in the following circumstances or as otherwise described in this Privacy Policy:

Your Rights and Choices

In addition to the other rights set forth in this privacy policy and at law, the following rights are available to You explicitly through Your use of the Service:

Cookies, Flash, and Other Means of Automated Collection

We, and our service providers and business partners, may automatically collect Information such as device data (operating system, version, model, identifiers, etc.) and online activity data (websites visited, location, screens viewed, etc.) through automated means such as Cookies, Flash-based LSOs, web beacons, and similar technologies, including collection through third party software development kits (any of which may also enable third party information collection through our Services).

These means of Automated Collection may also help provide functionality to our Services, allow You to save passwords, and generally monitor Your use and our provision of the Service.

You may instruct your browser to stop accepting cookies at any time or set your browser to prompt you before accepting cookies. Please consult your browser’s settings for further technical information. If you do not accept cookies, you may not be able to use all portions or functionality of the Service. You are responsible for all control over your browser, mobile device, or other applications that control the settings of these means of automated collection.

Data About Others

You may refer friends, share information, or upload contacts of third parties through the Service. When you provide such information, you agree you have the rights to upload such information. We rely upon you to obtain whatever consents may be required by law to allow us to use such information. You or the third party whose information you’ve provided may contact us  to request the removal of this information from our database.

A Note About Children

Poshmark does not intentionally collect Information from individuals under the age of 13. If you are under 13 please do not submit any Information through the Service. If we learn that we have received Information from a child under 13 we will attempt to delete the Information as soon as possible. If we know that you are younger than 16 years old, we will ask for your permission (or if you are younger than 13 years old, your parent’s or guardian’s permission) to sell your Personal Information before we do so. If you believe we may have Personal Data from a child under 13 please contact us.

Other Websites, Applications, and Services

This Privacy Policy applies only to the Services. The Services may contain links to third party websites, applications, and services (“Third Party Offerings”). Poshmark does not endorse or represent such Third Party Offerings. Additionally, Poshmark’s content may be included in Third Party Offerings not associated with us. We do not control, and are not responsible or liable for, such Third Party Offerings. Please review the terms and policies of Third Party Offerings before engaging with third party websites, applications, and services.

International Data Transfers

We are headquartered in the United States and may share Personal Data with service providers and other recipients in the United States and worldwide, including jurisdictions where privacy laws applicable to those recipients may not be as protective as those in your jurisdiction and we will not necessarily ensure they meet the particular requirements of your local privacy laws. We may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Security

Poshmark employs organizational, technical and physical safeguards designed to protect your Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Depending on the circumstances, our safeguards to protect Personal Data in electronic and physical records include facilities access restrictions, system access controls, firewalls, data encryption and payment processing security.

No Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us in this way. Your information may be stored with third-party cloud service infrastructure providers.

Verification

We reserve the right to verify your identity by means acceptable to Us to process your requests to exercise your information, access or deletion rights. You may designate an authorized agent to make a request on your behalf pursuant a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.

Changes to Poshmark’s Privacy Policy

We may update this Privacy Policy from time to time and for any reason. We may, and if required by law will, also provide notification of changes but you are ultimately responsible for consulting this Privacy Policy for regular changes. Modifications will be effective upon updating of this Privacy Policy unless otherwise stated by Us. Continued use of our Services shall indicate your acknowledgement of such changes and agreement to be bound by the terms of such changes. If you do not agree, you should immediately discontinue your use of the Services.

Contacting Poshmark

All inquiries regarding this Privacy Policy should be directed to [email protected] , or via post to Poshmark, Inc. Attn: Legal -Privacy 203 Redwood Shores Pkwy, 8th Floor, Redwood City, CA 94065. Please provide all relevant information and detail in such inquiry. We will make best efforts to respond in a reasonable period of time and may consult with third parties in addressing your inquiry. Additionally, you may have the right to provide inquiries directly to relevant data protection authorities, as may be applicable in your jurisdiction.

Important Information for Indian Residents

By using the Poshmark service, you provide your consent and authorize us to collect, use, disclose and transfer your information as stated in this Privacy Policy, Terms of Service and as permitted or required by applicable law for purposes of providing Services.

  • If You do not agree with this Privacy Policy, You may withdraw Your consent at any time or choose to not provide Us with any Information which may limit Your access or prevent us from providing the Services to You. To withdraw Your consent please e-mail: [email protected]
  • If there is any discrepancy or grievance with respect to the Information You share with Poshmark, please contact our Grievance Officer. We will try our best to redress Your grievances within 1 (one) month from the date of receipt of the grievance.
    • Attention: Adam Schlosser
    • Email: [email protected]
    • Address: 203 Redwood Shores Pkwy Floor 8, Redwood City, CA 94065

Important Information for California Residents

This section applies only to California residents. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA. You have the right to request that we disclose the Personal Information we collect, use, disclose and sell about you. Section 2 of this Policy explains the categories of Personal Information we collected over the past twelve (12) months, why we collected this information, and the third parties with which we shared it. California’s “Shine the Light” law (Civil Code section 1798.83) also permits California residents once per calendar year to request and receive information about a business’ disclosure of certain categories of Personal Information to other companies for direct marketing purposes. If you are a California resident and would like a copy of this notice, please submit a written request to us via email at [email protected] or via postal mail at 203 Redwood Shores Pkwy, 8th Floor, Redwood City, CA 94065. You must put the statement “Your California Privacy Rights” in your request and include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information. We will not discriminate against you for exercising any of your rights under the CCPA, including, but not limited to (i) denying goods or services to you, (ii) charging different prices or rates for goods or services, or (iii) providing a different level or quality of goods or services to you.

Personal information that we collect, use and share The chart below summarizes how we collect, use and share Personal Information by reference to the statutory categories specified in the CCPA, and describes our practices during the 12 months preceding the effective date of this Privacy Policy.

Statutory category of personal information (PI) (click for details) Source of the PI Purpose for collection Categories of third parties to whom we “disclose” the PI for a business purpose Categories of third parties to whom we “sell” the PI
Identifiers
  • You
  • Public sources
  • Business partners
  • Our customers
  • Service delivery
  • Research & Development
  • Marketing
  • Advertising
  • Compliance & Operations
  • Affiliates
  • Advertising partners
  • Service-related third parties
  • Professional advisors
  • Authorities and others
  • Business transferees
  • Third-party Services
  • Other Users of the Service and the Public
  • Advertising partners
  • Service-related third parties
Commercial Information
  • You
  • Our customers
  • Service delivery
  • Research & Development
  • Marketing
  • Advertising
  • Compliance & Operations
  • To create anonymous, aggregated or de-identified data
  • Affiliates
  • Advertising partners
  • Service-related third parties
  • Professional advisors
  • Authorities and others
  • Business transferees
  • Third-party Services
  • Other Users of the Service and the Public
  • Advertising partners
  • Service-related third parties
Financial Information
  • You
  • Public sources
  • Service delivery
  • Research & Development
  • Marketing
  • Compliance & Operations
  • Affiliates
  • Service-related third parties
  • Professional advisors
  • Authorities and others
  • Business transferees
  • None
Online Identifiers
  • You
  • Our customers
  • Automatic collection
  • Service delivery
  • Research & Development
  • Marketing
  • Advertising
  • Compliance & Operations
  • To create anonymous, aggregated or de-identified data
  • Affiliates
  • Advertising partners
  • Service-related third parties
  • Professional advisors
  • Authorities and others
  • Business transferees
  • Third-party Services
  • Advertising partners (to facilitate online advertising)
  • Service-related third parties
Internet or Network Information
  • You
  • Automatic collection
  • Service delivery
  • Research & Development
  • Marketing
  • Advertising
  • Compliance & Operations
  • Affiliates
  • Advertising partners
  • Service-related third parties
  • Professional advisors
  • Authorities and others
  • Business transferees
  • Third-party Services
  • Advertising partners (to facilitate online advertising)
  • Service-related third parties
Inferences
  • You
  • Our customers
  • Automatic collection
  • Service delivery
  • Research & Development
  • Marketing
  • Advertising
  • Compliance & Operations
  • To create anonymous, aggregated or de-identified data
  • Affiliates
  • Advertising partners
  • Service-related third parties
  • Professional advisors
  • Authorities and others
  • Authorities and others
  • Business transferees
  • Third-party Services
  • Advertising partners (to facilitate online advertising)
  • Service-related third parties
Protected Classification Characteristics
  • You
  • Service delivery
  • Marketing
  • Advertising
  • Research & Development
  • Compliance & Operations
  • To create anonymous, aggregated or de-identified data
  • Affiliates
  • Advertising partners
  • Service-related third parties
  • Professional advisors
  • Authorities and others
  • Business transferees
  • Third-party Services
  • Other Users of the Service and the Public
  • Advertising partners (to facilitate online advertising)
  • Service-related third parties
Education Information
  • You
  • Marketing
  • Advertising
  • Research & Development
  • To create anonymous, aggregated or de-identified data
  • Affiliates
  • Advertising partners
  • Service-related third parties
  • Other Users of the Service and the Public
  • Advertising partners (to facilitate online advertising)
  • Service-related third parties
Physical Description
  • You
  • Our customers
  • Service delivery
  • Research & Development
  • Marketing
  • Advertising
  • Compliance & Operations
  • Affiliates
  • Advertising partners
  • Service-related third parties
  • Professional advisors
  • Authorities and others
  • Business transferees
  • Third-party Services
  • Advertising partners (to facilitate online advertising)
  • Service-related third parties
Sensory Information
  • You
  • Our customers
  • Service delivery
  • Research & Development
  • Marketing
  • Advertising
  • Compliance & Operations
  • Affiliates
  • Advertising partners
  • Service-related third parties
  • Professional advisors
  • Authorities and others
  • Business transferees
  • Third-party Services
  • Other Users of the Service and the Public
  • Advertising partners (to facilitate online advertising)
  • Service-related third parties
Glossary Statutory Category What we collect
Commercial Information Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Contact data
  • Demographic data
  • Transaction data
  • Communications
  • Identity data
  • Marketing data
  • Usage data
  • Online activity data
Education Information Personal information from an educational record, which could include: a student’s name, the names of the student’s parent or other family members, the address of a student or student’s family, a student’s personal identifier (e.g., SSN, student number), other indirect identifiers of the student (e.g., date of birth, place of birth, mother’s maiden name), other information that, alone or in combination, is linked or linkable to a specific student that would allow a reasonable person in the school community, who does not have personal knowledge of the relevant circumstances, to identify the student with reasonable certainty, or information requested by a person who the educational agency or institution reasonably believes knows the identity of the student to whom the education record relates.
  • Education data (optional)
Financial Information Bank account number, debit or credit card numbers, insurance policy number, and other financial information.
  • Financial data (optional)
  • Transaction data
Identifiers Real name, alias, postal address, unique personal identifier, customer number, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
  • Contact data
  • Profile data
  • Identity data
  • Data about others
Inferencess The derivation of information, data, assumptions, or conclusions from any other category of Personal Information to create a profile about a person reflecting the person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.  May be derived from your:
  • Contact data
  • Profile data
  • Education information
  • Demographic information
  • Your content
  • Transaction data
  • Usage data
  • Communications
  • Device data
  • Online activity data
Internet or Network Information Browsing history, search history, and information regarding a person’s interaction with an Internet website, application, or advertisement.
  • Communications
  • Usage data
  • Device data
  • Online activity data
 Online Identifiers An online identifier or other persistent identifier that can be used to recognize a person, family or device, over time and across different services, including but not limited to, a device identifier; an Internet Protocol address; cookies, beacons, pixel tags, mobile ad identifiers, or similar technology; customer number, unique pseudonym, or user alias; telephone numbers, or other forms of persistent or probabilistic identifiers (i.e., the identification of a person or a device to a degree of certainty of more probable than not) that can be used to identify a particular person or device.
  • Contact data
  • Device data
 Physical Description An individual’s physical characteristics or description (e.g., hair color, eye color, height, weight).
  • Profile data
  • Your content
 Protected Classification Characteristics Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information)
  • Profile data (optional: gender and/or age)
Sensory Information Audio, electronic, visual, thermal, olfactory, or similar information.
  • Profile data
  • Your content