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Privacy Policy
Welcome to www.cympl.in a gaming service and customer service operations provided by
Medha Edutainment Pvt Ltd., a company registered under the Companies Act, 1956 and having
its office at Office No. 003 - 004, Pentagon 2, Ground Floor, Magarpatta City, Hadapsar, Pune- 411028 (“Medha”) under its brand name - ‘CYMPL Studios’. This privacy policy (“Privacy
Policy”) governs your use of this Website.
In this Privacy Policy, the term “us”, “our “or “we” refers to CYMPL Studios and the terms “you/r”
and “user/s” means any person submitting any data, personal information to us.
CYMPL Studio is committed to protecting your privacy and creating a strong relationship with
the users. This Privacy Policy explains the use of information collected via our website
www.cympl.in or affiliated site owned and operated by Medha (collectively, the “Website”).
As used in this Privacy Policy, “personal information” means information about you that is
personally identifiable like your name, address, e-mail address, or phone number, and other
information that is not otherwise publicly available. This Privacy Policy does not apply to (i) the
practices of companies that CYMPL Studios does not own or control, (ii) people that CYMPL
Studios does not employ or manage, (iii) third-party sites, whether linked to or from the
Website, or (iv) information collected by CYMPL Studios offline.
INFORMATION: COLLECTION AND USE BY CYMPL STUDIOS
While going through the Website, you may have uncertainty regarding
a. Why does CYMPL Studios collect this information
b. Collection of Information
We may use cookies to track general, non-personal information about our users (e.g., user
name, pages viewed, time spent on our Website, and the websites visited just before and just
after our website) for statistical and market research purposes. The information is collected on
an aggregated and anonymous basis. We use cookies to gather information about our Website
users’ browser activities in order to constantly improve our Website and to provide a better user
interface to our visitors. This information assists us to design and arrange our web pages in a
most user-friendly manner and to continually improve our Website to better meet the needs of
our customers, prospective customers, and visitors.
Like most internet services, we may also use log files on the server side. The data held in log
files includes your IP (internet protocol) address, browser type, e-mail application, internet
service provider, referring/exit web pages, computer platform type, date/time stamp, and user
activity (e.g., feature usage, user rankings, game statistics). CYMPL Studios may use server
log data to analyze trends, administer the services offered through the Website. IP addresses
are not tied to any personally identifiable information.
In addition, the software enabling the Website may have associated log and temporary files that
are stored on CYMPL Studios servers. These files store your account information, preference
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settings, system notifications as well as other data necessary to enable you to participate on the
Website. Your information may also exist within regularly performed server backups. The
foregoing information is collected on an aggregated and anonymous basis.
When any game is updated or “patched,” our patch routine may check your computer to see
that you have the most recent version of game-specific files.
Methods for Collecting Information:
o Anonymous Site Visitor: If you visit our Website we may record information related to
performed server cookie information, and aggregate information on what content you access or
visit. This information is collected in the background while you move around our Website.
o Mailing List Member: If you choose to provide us personal information in order to subscribe
to our mailing list or newsletter, we may collect information to aid delivery and preferences such
as e-mail address and message performance statistics.
o Registered Site Member: If you choose to register on our Website, we may track broad site
usage information as well as aggregate usage of website community features such as
downloads and forums. This is in addition to the personal data collected during the registration
process.
o Mobile: We may use tools or third party analytical software to collect and use certain
non-personal data that does not enable us to identify you. The types of non-personal data we
may collect and use include, but are not limited to: (i) mobile device type and device properties;
(ii) mobile device software platform and firmware; (iii) mobile phone carrier; (iv) geographical
data no more accurate that metropolitan areas; (v) game score and achievements; (vi) other
non-personal data as reasonably required by us to enhance its services. We may use the
collected data for purposes of analyzing usage of our games, managing and providing our
games and to further develop our services and products.
o Message Boards: If you use a message board or forum on this Website, you should be
games and any personally identifiable information you submit there can be read, collected or
used by other users of these forums, and could be used to send you unsolicited messages. We
are not responsible for the personally identifiable information you choose to submit in these
forums. The message board must be signed up for separately from the game and is subject to
Terms of Use.
o Promotions through Electronic Mail: To participate in some of our promotions, you may be
asked to provide an email address and/or name, so that we can let you know if you won a prize.
We may use e-mail addresses to fulfill requests for promotions or services. By allowing you to
send an email to us, we are not attempting to collect any personal information about you. We
will only use personal information (such as name and email address) contained in your email to
respond to your specific inquiry or comments in the email. Although we may retain your e-mail
for a period of time, we will not use any personal information contained in your email for any
purpose other than responding to your specific inquiry or comments.
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Whatever the activity may be, we will only collect information to the extent deemed reasonably
necessary to fulfill your requests and our legitimate business objectives. If you no longer wish to
receive our email newsletter and promotional communications, you may opt-out of receiving
them by following the instructions included in any newsletter email message. We also offer an
opportunity to opt-out of certain communications on our Manage Account web pages, or you
may contact us at [email protected] or use the email or physical address listed under the
heading Unsubscribe in newsletters / Emails.
o Game Software: If you install or use any of the game software offered by our Website, we
collect and aggregate a variety of data to monitor system and simulation performance, and to
verify your unique identity. This may include specific and general information about your
computer / mobile hardware and internet connection, which are stored together but are not
personally identifiable. This is in addition to the personal data and other personal information
collected during the registration process.
o Payment Transaction: If any payment transaction occurs on our Website, we collect
information about such transaction, including credit card numbers or other billing information.
o Voluntary Disclosure of Personal Information: You may choose to disclose personal
information in our online community features, blogs, in-game chats or other public forums,
directly to other users while using the Website service. Please be aware that such information is
public information and you should not expect privacy or confidentiality under these
circumstances. CYMPL Studios shall not be liable in any way for such disclosure of personal
information.
Third Party Data Policy
1. This app contains a software development kit (“SDK”) from a third party, Red Brick Lane
Marketing Solutions Private Limited (“RBL”). The SDK is integrated with this app for the
purposes of profiling the device on media consumption and other device data and utilizing the
same to target relevant content and ads to the device (“Services”) pursuant to the terms and
conditions of RBL Services (“Terms of Use”). Further details can be obtained at
http://www.zapr.in/privacy/. 2. If you do not wish for RBL to identify television, radio and other
offline content viewing around your mobile device, please opt out of all RBL Services via the
following link: http://www.zapr.in/privacy/. 3. RBL does not collect any personally identifiable
information or audio/video/image/contact files from your mobile device. For any questions or
clarifications please reach out to: [email protected]. 4. RBL also automatically receives and
tracks certain data about your mobile device (such as your device-type, installed software and
language preference) or desktop interface, your taps and interests; and may create a unique
device or user ID for you. In some cases, RBL can automatically detect or infer your location
using GPS, your IP address, watermarks and/or Bluetooth, but often your operating system will
require you to grant RBL permission to access your GPS or Bluetooth settings; please refer to
your device’s system settings regarding location services.
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Use of Information
The information which we collect and store during normal use of the Website is used to monitor
the use of the Website and to help its further development. Such use does not always result in
any personally identifiable data being collected or stored.
As mentioned earlier a number of pages in this Website has the option for submitting personal
information and as such all these communications are not confidential. Any application, request
or inquiry you make, may be passed or made available to the third party, some of which may be
based in countries that do not have data protection laws.
By submitting your personal information through this Website, you shall be consenting to it
being processed in the manner described above by the third party.
We use your personal information for operational purposes only. For example, we may use your
information to send you administrative communications either about your account with us or
about features of our Website. Whatever the purpose may be, we will only collect information to
the extent reasonably necessary to fulfill your requests and our legitimate business objectives.
We attempt to limit access to personal information about you to employees who we believe
reasonably need to come into contact with that information to provide products or services to
you or in order to do their jobs.
We may without your consent employ other companies, third parties to perform services
necessary for our internal operations, such as companies that personalize our web pages,
process credit card transactions, analyze customers’ interaction with our Website, and process
consumer surveys. We also provide postal addresses to the Post Office for delivery purposes.
While providing their services, these companies, third parties may access your personal
information.
Finally, we may take your personal information and make it non-personally identifiable. We do
this either by combining it with information about other individuals (aggregating your information
with information about other individuals), or by removing characteristics (e.g., your name) that
make the information personally identifiable to you. This process is known as de-personalizing
your information. Given the non-personal nature of this information, no restrictions apply under
this Privacy Policy on our right to de-personalize your personal information. We may use
de-personalized information in any way and share it with third parties without your consent.
Disabling/Enabling Cookies
o Flash LSOs
We use local shared objects, also known as Flash cookies, to store your preferences such as
volume control or high game score, or display content based upon what you view on our
Website to personalize your visit. Third Parties, with whom we partner to provide certain
