What types of information are collected?
We distinguish between two types of information:
personal and non-personal information.
Personal information
We collect no personal information about you or
your children through our apps.
Non-personal information
We collect and use non-personal information
(Analytical Data) during the use of our apps:
1. Are there any errors in the app? Where and
when do they occur?
2. How long do users use our apps?
3. How do our users use our apps, which features
are most popular and which ones are used less.
This helps us to gain a better understanding of
our users, to draw conclusions for future concepts, and, ultimately, to develop
better apps. In order to collect this information, we use Google Analytics.
The privacy policies for these services are
available here:
http://www.google.com/analytics/terms/us.htmlCOPPA / Children's privacy
Our products respect the privacy of children. We
comply with the guidelines set forth in the Children's Online Privacy
Protection Act (COPPA). We do not knowingly collect personal information from
children under the age of 13.
In the event that a user identifies
himself/herself as a child under the age of 13 through a support request or
feedback, we will not collect, store or use and will delete in a secure manner
any personal information of such a user.
COPPA Website: http://www.coppa.org
Solou team has adopted this privacy policy
(Privacy Policy) to explain how Solou collects, stores, and uses the
information collected in connection with Solou's Services.
BY INSTALLING, USING, REGISTERING TO OR
OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO THIS PRIVACY POLICY AND GIVE AN
EXPLICIT AND INFORMED CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA IN
ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY
POLICY, PLEASE DO NOT INSTALL, USE, REGISTER TO OR OTHERWISE ACCESS THE
SERVICES. Solou reserves the right to modify this Privacy Policy at reasonable
times, so please review it frequently. If Solou makes material or significant
changes to this Privacy Policy, Solou may post a notice on Solou's website
along with the updated Privacy Policy. Your continued use of Services will
signify your acceptance of the changes to this Privacy Policy.
Personal Data
For purposes of this Privacy Policy,
"personal data" means personally identifiable information that
specifically identifies you as an individual.
Personal information collected by Solou is
information voluntarily provided to us by you when you create your account or
change your account information. The information includes your facebook id,
name, gender, location and your friends'id on facebook. Solou also stores your
game checkins, likes, dislikes, recommendations and messages.
Solou may use collected personal data for
purposes of analyzing usage of the Services, providing customer and technical
support, managing and providing Services (including managing advertisement
serving) and to further develop the Services and other Solou services and
products. Solou may combine non-personal data with personal data.
Please note that certain features of the Services
may be able to connect to your social networking sites to obtain additional
information about you. In such cases, Solou may be able to collect certain
information from your social networking profile when your social networking
site permits it, and when you consent to allow your social networking site to
make that information available to Solou. This information may include, but is
not limited to, your name, profile picture, gender, user ID, email address,
your country, your language, your time zone, the organizations and links on
your profile page, the names and profile pictures of your social networking
site friends and other information you have included in your social networking
site profile. Solou may associate and/or combine as well as use information
collected by Solou and/or obtained through such social networking sites in
accordance with this Privacy Policy.
Disclosure and Transfer of Personal Data
Solou collects and processes personal data on a
voluntary basis and it is not in the business of selling your personal data to
third parties. Personal data may, however, occasionally be disclosed in
accordance with applicable legislation and this Privacy Policy. Additionally, Solou
may disclose personal data to its parent companies and its subsidiaries in
accordance with this Privacy Policy.
Solou may hire agents and contractors to collect
and process personal data on Solou's behalf and in such cases such agents and
contractors will be instructed to comply with our Privacy Policy and to use
personal data only for the purposes for which the third party has been engaged
by Solou. These agents and contractors may not use your personal data for their
own marketing purposes. Solou may use third party service providers such as
credit card processors, e-mail service providers, shipping agents, data
analyzers and business intelligence providers. Solou has the right to share
your personal data as necessary for the aforementioned third parties to provide
their services for Solou. Solou is not liable for the acts and omissions of
these third parties, except as provided by mandatory law.
Solou may disclose your personal data to third
parties as required by law enforcement or other government officials in
connection with an investigation of fraud, intellectual property infringements,
or other activity that is illegal or may expose you or Solou to legal
liability. Solou may also disclose your personal data to third parties when Solou
has a reason to believe that a disclosure is necessary to address potential or
actual injury or interference with Solou's rights, property, operations, users
or others who may be harmed or may suffer loss or damage, or Solou believes
that such disclosure is necessary to protect Solou's rights, combat fraud
and/or comply with a judicial proceeding, court order, or legal process served
on Solou. To the extent permitted by applicable law, Solou will make reasonable
efforts to notify you of such disclosure through Solou's website or in another
reasonable manner.
Safeguards
Solou follows generally accepted industry
standards and maintains reasonable safeguards to attempt to ensure the
security, integrity and privacy of the information in Solou's possession. Only
those persons with a need to process your personal data in connection with the
fulfillment of their tasks in accordance with the purposes of this Privacy
Policy and for the purposes of performing technical maintenance, have access to
your personal data in Solou's possession. Personal data collected by Solou is
stored in secure operating environments that are not available to the public.
To prevent unauthorized on-line access to personal data, Solou maintains
personal data behind a firewall-protected server. However, no system can be 100%
secure and there is the possibility that despite Solou's reasonable efforts,
there could be unauthorized access to your personal data. By using the
Services, you assume this risk.
Other
Please be aware of the open nature of certain
social networking and other open features of the Services Solou may make
available to you. You may choose to disclose data about yourself in the course
of contributing user generated content to the Services. Any data that you
disclose in any of these forums, blogs, chats or the like is public
information, and there is no expectation of privacy or confidentiality. Solou
is not responsible for any personal data you choose to make public in any of
these forums.
If you are under 15 years of age or a minor in
your country of residence, please ask your legal guardian's permission to use
or access the Services. Solou takes children's privacy seriously, and
encourages parents and/or guardians to play an active role in their children's
online experience at all times. Solou does not knowingly collect any personal
information from children below the aforementioned age and if Solou learns that
Solou has inadvertently gathered personal data from children under the
aforementioned age, Solou will take reasonable measures to promptly erase such
personal data from Solou's records.
Solou may store and/or transfer your personal
data to its affiliates and partners in and outside of EU/EEA member states and
the United States in accordance with mandatory legislation and this Privacy
Policy. Solou may disclose your personal data to third parties in connection
with a corporate merger, consolidation, restructuring, the sale of
substantially all of Solou's stock and/or assets or other corporate change,
including, without limitation, during the course of any due diligence process
provided, however, that this Privacy Policy shall continue to govern such
personal data.
Solou regularly reviews its compliance with this
Privacy Policy. If Solou receives a formal written complaint from you, it is Solou's
policy to attempt to contact you directly to address any of your concerns. Solou
will cooperate with the appropriate governmental authorities, including data
protection authorities, to resolve any complaints regarding the collection,
use, transfer or disclosure of personal data that cannot be amicably resolved
between you and Solou.
Contact Us
:[email protected]