Ambassador Education Privacy Policy

Last modified: May 09 2017

Ambassador Education is a reporting & interaction service for the educational institutes to stay connected with their students and parents of those students.

The main modules are

Communicate

Weekly plan (Optional)

Report Card (Optional)

Notice board

Calendar (Optional)

Download learning materials (Optional)

View reports from the schools like absence report, academic repots, fee dues , behavioral reports etc. (Optional)

Collect school fees (Optional)

Gallery

School Bus navigation (Optional)

Ambassador Education provides messaging, viewing of school records and other services to users around the world. Our Privacy Policy helps explain our information (including message) practices. For example, we talk about what information we collect and how this affects you. We also explain the steps we take to protect your privacy – like building Ambassador Education so delivered messages and other school related information are temporarily stored as long as the school demands us to remove it from our server.

Information We Collect

Ambassador Education receives or collects information when we operate and provide our Services, including when you install, access, or use our Services.

Information You Provide

  • Your Account Information.You provide your mobile phone number to create a Ambassador Education account. You provide us the phone numbers in your mobile address book on a regular basis, including those of both the users of our Services and your other contacts. You confirm you are authorized to provide us such numbers. You may also add other information to your account, such as a profile name, profile picture, and e-mail , SET your location for school bus tracking and obtaining ETA (expected time of arrival of a bus at your location).
  • Your Messages.We do not retain your messages in the ordinary course of providing our Services to you. Once your messages (including your chats, photos, videos, voice messages, files, and share location information) are delivered, they are deleted from our servers sooner the school authority demands to do so.  Your messages are stored on our server until your account is deactivated by the school authorities. To improve performance and deliver media messages more efficiently, such as when many people are sharing a popular photo or video, we may retain that content on our servers for a longer period of time. We also offer end-to-end encryption for our Services, which is on by default, when you and the people with whom you message use a version of our app released after Jan  1, 2017. End-to-end encryption means that your messages are encrypted to protect against us and third parties from reading them. The client side web / APP convert your messages to a encoded mode and stores in the server. This will be decoded again while you view these messages by accessing these records and these decoding happens from your client application.

Automatically Collected Information

  • Usage and Log Information.We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.
  • Transactional Information.If you pay school fees, we may receive information and confirmations, such as payment receipts, including from payment gateway providers or other third parties processing your payment. We don’t collect your CREDIT / DEBIT card information instead we only re-direct you to the secured pages provided by the payment gateway provider where the school is having a clear agreement and we keep the copies of such agreements with us to provide for users who are legally having rights to view such documents.
  • Device and Connection Information.We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers. We collect device location information if you use our location features, such as when you choose to share your location with your contacts, view locations nearby or those others have shared with you, and the like, and for diagnostics and troubleshooting purposes such as if you are having trouble with our app’s location features.
  • We use cookies to operate and provide our Services, including to provide our Services that are web-based, improve your experiences, understand how our Services are being used, and customize our Services. For example, we use cookies to provide Ambassador Education for web and desktop and other web-based services. We may also use cookies to understand which of our FAQs are most popular and to show you relevant content related to our Services. Additionally, we may use cookies to remember your choices, such as your language preferences, and otherwise to customize our Services for you.
  • Status Information.We collect information about your message read and IP of application access information to protect and track fraudulency. The logs of such details will be stored for an academic year and will be cleared sooner the school re-opens for the next academic year. We archives these details and keep a record of these to cater to government or other legal officials for any disaster OR fraudulent management. 

Third-Party Information

  • Information Others Provide About You.We receive information school provides us, which may include information about you. For example, when a school connects to us we gives API to the schools that are having your basic data that is essential to provide services like weekly plan, report card, the class you are associated etc.
  • Third-Party Providers.We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with companies to distribute our apps, provide our infrastructure, delivery, and other systems, supply map and places information, process payments, help us understand how people use our Services, and market our Services. These providers may provide us information about you in certain circumstances; for example, app stores may provide us reports to help us diagnose and fix service issues.
  • Third-Party Services.We allow you to use our Services in connection with third-party services. If you use our Services with such third-party services, we may receive information about you from them; for example, if you use the Ambassador Education share button on a news service to share a news article with your Ambassador Education contacts, groups, or broadcast lists on our Services, or if you choose to access our Services through a mobile carrier’s or device provider’s promotion of our Services. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.

How We Use Information

We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.

  • Our Services.We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services, and analyze and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and customize our Services.
  • Safety and Security.We verify accounts and activity, and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.
  • No Third-Party Banner Ads.We do not allow third-party banner ads on Ambassador Education. We have no intention to introduce them, but if we ever do, we will update this policy.

Information You And We Share

You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.

  • Account Information.Your phone number, profile name and photo, online status and status message, last seen status, and receipts may be available to anyone who uses our Services, although you can configure your Services settings to manage certain information available to other users.
  • Your Contacts and Others.Users with whom you communicate may store or reshare your information (including your phone number or messages) with others on and off our Services.
  • Third-Party Providers.We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. When we share information with third-party providers, we require them to use your information in accordance with our instructions and terms or with express permission from you.
  • Third-Party Services.When you use third-party services that are integrated with our Services, they may receive information about what you share with them. For example, if you use a data backup service integrated with our Services (such as iCloud or Google Drive), they will receive information about what you share with them. If you interact with a third-party service linked through our Services, you may be providing information directly to such third party. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.

Managing Your Information

If you would like to manage, change, limit, or delete your information, we allow you to do that through the following method.

Contact the school and ask to deactivate and delete your account associated with the school.

Law And Protection

We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, Ambassador Education or others.

Our Global Operations

You agree to our information practices, including the collection, use, processing, and sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to the location of our Data Centers  and other countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Services. You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country.

Updates To Our Policy

We may amend or update our Privacy Policy. We will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Last Modified” date at the top of this Privacy Policy. Your continued use of our Services confirms your acceptance of our Privacy Policy, as amended. If you do not agree to our Privacy Policy, as amended, you must stop using our Services. Please review our Privacy Policy from time to time.

Contact Us

If you have questions about our Privacy Policy, please contact us,

Takyon International FZC, Ajman Freezone, Ajman, United Arab Emirates.