Please take a few minutes to read the following policy so that you understand how we treat your information. As we continuously improve and expand our services, this policy might change, so please check it periodically.
This Privacy Policy applies to the Domino's Pizza online and mobile web sites (www.dominos.com) (collectively, the "Web Sites") and the Domino's Pizza platforms and applications owned and operated by Domino's Pizza LLC and our direct and indirect parents, subsidiaries and affiliates ("Domino's Pizza", "we," "our," "us"), including but not limited to the Domino's Anyware platform (https://anyware.dominos.com) and Domino's Driver Application (collectively, the "Applications"). This Privacy Policy describes how Domino's Pizza collects, uses, and shares information provided through the Web Sites and Applications and information received from other sources, including Domino's Pizza franchisees. It also describes your rights and choices regarding our use and sharing of your information, including how you can access and update such information.
Please note that Domino's Pizza franchisees are independent entities and their processing of information is subject to their own privacy policies. For information on how a specific Domino's Pizza franchisee processes your information, please direct your request to the relevant Domino's Pizza franchisee.
Your use of the Web Sites or Applications constitutes your agreement to our Terms of Use (or the Domino's Driver Application Terms of Use for Drivers using the Domino's Driver Application), and acceptance of this Privacy Policy and your consent to the practices it describes.
If you have questions about our Privacy Policy or wish to exercise your rights and choices, please contact us as set forth in the section entitled "Contact Us" below. You may have additional rights based on your jurisdiction. Please click the relevant link below for more information:
Domino's Pizza collects information you provide directly via the Web Site and Applications. The information we collect includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly, or indirectly to you. The categories of information we collect include the following:
We collect information you provide at various points of the Web Sites and Applications, such as the following:
You may choose to voluntarily disclose other information when using the Web Sites or Applications that we do not request, and, in such instances, you are solely responsible for such information. Further, certain Applications, such as those using the Domino's Anyware platforms, may capture information that you do not voluntary provide, such as background noise or secondary communications. Therefore, you should take steps to prevent the communication of unnecessary information when using such Applications.
When you visit the Web Sites or Applications (including when you use the Applications in a Domino's Pizza store), we automatically collect information about your device and how your device interacts with our Web Sites or Applications.
The categories of information we collect include the following:
We use cookies and other tracking technologies now and hereafter developed to automatically collect this information, including the following:
We may incorporate tracking technologies into our emails, Web Sites, or Applications, as well as into our ads. Some of these tracking technologies may track your activities across time and services for purposes of associating the different devices you use, delivering relevant ads and/or other content to you, and enhancing the functionality and features of the Web Sites and Applications for all users.
For further information on how we use tracking technologies for analytics and advertising and your rights and choices regarding them, please see the sections entitled "Analytics, Advertising, and Retargeting" and "Your Rights and Choices" below.
We also obtain information about you from other sources and combine such information with information we have collected about you. The categories of other sources from which we collect include the following:
We are not responsible for the accuracy of any information provided by other sources or the data practices of other sources.
Domino's Pizza collects and uses information in accordance with the practices described in this Privacy Policy. Our purposes for collecting and using information include the following:
Notwithstanding the above, we may use publicly available information (as that term is defined by applicable law) or information that does not identify you (including aggregate information or information that has been de-identified as those terms are defined by applicable law) for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we use your information, please see the section entitled "Your Rights and Choices" below.
We disclose information we collect in accordance with the practices described in this Privacy Policy. The categories of entities to whom we disclose information include the following:
Notwithstanding the above, Domino's Pizza may disclose publicly available information (as that term is defined by applicable law) or information that does not identify you (including information that has been aggregated or de-identified as those terms are defined by applicable law) for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we share your information, please see the section entitled "Your Rights and Choices" below.
Notwithstanding any other sections of this Privacy Policy, any information that is provided during the job application process, inclusive of submissions via Text to Apply, Chat to Apply or the General Job Application process will not be shared outside of Domino's Pizza without the prior written consent of the applicant.
The Web Sites and Applications may contain links to other web sites, or may be available through devices, not maintained or related to Domino's Pizza. These links and devices are not sponsored by or affiliated with the Web Sites, Applications, or Domino's Pizza. Domino's Pizza has not reviewed any or all of the sites hyper-linked to or from the Web Sites or Applications, and has not reviewed any or all of the devices through which certain Domino's Applications like Domino's Anyware are available, and is not responsible for the content or privacy practices of other web sites, applications or devices. The links and devices are accessed and used at the user's own risk, and Domino's Pizza makes no representations or warranties about the content, completeness or accuracy of these links or devices, the sites hyper-linked to the Web Sites or Applications or the devices through which the Applications like Domino's Anyware may be available. Other entity web sites that are accessible by hyperlinks from the Web Sites or Applications may use cookies and other tracking technologies. Domino's Pizza encourages you to read the privacy policies provided by other web sites and devices manufacturers before you provide any information to them. Domino's Pizza does not implicitly endorse web sites hyper-linked to Domino's Web Sites or Applications or devices through which Applications such as Domino's Anyware may be available.
Our Web Sites and Applications may include social media features. These social media features may use tracking technologies to collect information about you, such as your IP address, which page you are visiting on the Web Sites or Applications, and may set a cookie to enable the social media feature to function properly. If you use social media features, information you post or provide access to may be publicly displayed on our Web Sites and Applications or by the social network you use which is a separate entity. Similarly, if you post information on a social network that references our Web Sites and Applications (e.g., by using a hashtag associated with Domino's Pizza in a tweet or status update), your post may be used on or in connection with our Web Site and Applications. Also, both Domino's Pizza and the social network may have access to certain information about you and your use of our Web Site and Applications and the social media features. Social media features are operated by a social network, which is a separate entity and governed by the social network’s privacy policy. We are not responsible for, and make no representations regarding the policies or business practices of any separate entities and encourage you to familiarize yourself with and consult their privacy policies and terms of use.
Domino's Pizza engages other entities for analytics services. These entities may use cookies and other tracking technologies to analyze your usage of our Web Sites and Applications, including data collected when you speak to and use voice ordering services through the Domino's Anyware platform.
In addition, we engage other entities to serve advertisements on the Web Sites and Applications and/or on other services. These entities may use cookies and other tracking technologies to collect and share information with us about your visits to this and other services in order to provide advertisements about goods and services likely to be of greater interest to you, measure and research the effectiveness of our advertisements, track page usage and paths followed during visits through our Web Sites and Applications, help us serve relevant internet banner advertisements on our Web Sites and Applications and on other services, and track use of our internet banner advertisements and other links from our business partners' services to our Web Sites and Applications. Domino's Pizza may use the information collected on its Web Sites and Applications for online behavioral advertising purposes including retargeting and to customize ads to you when you visit other services (“Interest-based Advertising”).
We also use audience matching services (which is a type of Interest-based Advertising) to reach people (or people similar to people) who have visited our Web Sites, Applications, or are identified in one or more of our databases ("Matched Ads"). This is done by us uploading a customer list to a technology service or programmatically by incorporating technologies such as pixels, SDKs, or APIs from a technology service into our own Web Sites or Applications, and the technology service matching common factors between our data and their data. For instance, we incorporate the Facebook pixel on our Web Sites and may share your email address with Facebook as part of our use of Facebook Custom Audiences. Some technology services may provide us with their own data, which is then uploaded into another technology service for matching common factors between those datasets.
As indicated above, the entities providing these services may act as our service providers, or in certain contexts, independently decide how to process your information. Information collected by these services may be transmitted to and stored on servers in the U.S. (or elsewhere). We encourage you to familiarize yourself with and consult their privacy policies and terms of use.
For further information on the types of tracking technologies we use and your rights and choices regarding analytics, Interest-based advertising, and Matched Ads, please see the sections entitled "Information Collected Automatically" above and "Your Rights and Choices" below.
In addition to the rights and choices below, you may have additional rights based on your jurisdiction. Please click the relevant link at the top of this Privacy Policy or visit the applicable section below for more information.
You have the right to access certain account information that you have voluntarily submitted to us through the Web Sites and Applications. You may correct, update, amend, delete, or remove that information by making the change within your Domino's Pizza online account or contacting us as set forth in the section entitled "Contact Us" below. We may require additional information from you to allow us to confirm your identity. Please note that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Most web browsers (such as Microsoft Internet Explorer, Google Chrome, Firefox and Apple Safari) accept cookies by default. You can instruct your browser, by changing its settings, to decline or delete cookies. If you use multiple browsers on your device, you will need to instruct each browser separately. Your ability to limit cookies is subject to your browser settings and limitations.
For Apple iOS, we will only receive access to your device’s Ad ID (known as an IDFA) if you provide consent. You can reset your device advertising Id at any time through your device settings, which is designed to allow you to limit the use of information collected about you. For information on how to do this on Apple devices, visit Apple.com or https://support.apple.com/en-us/HT202074. For information on how to do this on Android devices, visit Google.com. You can stop all collection of information via an app by uninstalling the app.
The location data collected through an app depends on your device settings and app permissions. You can exercise choice over the location data collected through our apps by (i) for GPS data, disabling location in your device settings or disabling location permissions to that app; (ii) for Bluetooth data, disabling Bluetooth and any Bluetooth scanning option in your device settings; or (iii) for WiFi data, disabling WiFi and any WiFi scanning option in your device settings. You can stop collection of all location data via an app by uninstalling the app.
Your browser settings may allow you to automatically transmit a "Do Not Track" signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, Domino's Pizza does not respond to "Do Not Track" signals or other mechanisms. For more information on "Do Not Track," visit http://www.allaboutdnt.com.
If you disable cookies or other device tracking features, however, you may not be able to use certain functions of the Web Sites or Applications.
You may exercise choices regarding the use of cookies for analytics services as follows:
You may also exercise choice regarding the receipt of interest-based advertising. Some of the advertisers and technology companies that perform advertising-related services for us and our partners may be members of the Network Advertising Initiative ("NAI"). Click here to visit the Network Advertising Initiative site. Some of these companies may also participate in the Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising. To learn more about the DAA and your opt out options for their members, please visit (i) for website opt out, http://www.aboutads.info/choices; and (ii) for mobile app opt out, http://www.aboutads.info/appchoices.
In addition, some of the advertisers that perform advertising-related services for us and our partners may offer their own opt out choice:
Please be aware that, even if you are able to opt out of certain kinds of Interest-based advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain interest-based advertising to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks).
In addition, our European users may click here to learn more information about their online choices at www.youronlinechoices.com and to view their opt out choices for this type of advertising.
To opt out of us using your data for Matched Ads, please contact us as set forth in the "Contact Us" section below and specify that you wish to opt out of Matched Ads. We will request that the applicable technology company not serve you matched ads based on information we provide to it. We will also remove your email address from any subsequent lists disclosed to ad partners for Matched Ads purposes. Alternatively, you may directly contact the applicable technology service to opt out.
You may also limit our use of information collected from or about your mobile device for purposes of serving targeted ads to you by going to your device settings and selecting "Limit Ad Tracking" (for iOS devices) or "Opt out of Interest-Based Ads" (for Android devices).
Please note that if you opt out using any of these methods, the opt out will only apply to the specific browser or device from which you opt out. Domino's Pizza is not responsible for effectiveness of, or compliance with, any other parties' opt out options or programs or the accuracy of their statements regarding their programs.
In order to provide service to you, we may send you communications related to your transactions, security or the administration of the Web Sites or Applications. From time to time, Domino's Pizza may also send you other messages or updates about our Web Sites, Applications, Domino's Pizza, or our Promotions and other activities. If you do not wish to receive promotional communications from Domino's Pizza, you can opt out at any time by following the unsubscribe instructions provided in those communications or by contacting us as set forth in the section entitled "Contact Us" below. Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account, servicing, or our ongoing business relations.
If you have opted-in to receive push notifications on your device, you can opt-out by adjusting your device settings or uninstalling the app.
We are based in the U.S. and the information we collect is governed by U.S. law. If you are accessing the Web Sites or Applications from outside of the U.S., please be aware that information collected through the Web Sites or Applications may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence. Your use of the Web Sites and Applications or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information in the U.S. and other jurisdictions as set forth in this Privacy Policy. For personal data transferred from the United Kingdom, the European Union, or Switzerland, we will provide appropriate safeguards, such as through use of standard contractual clauses.
The Domino's Driver Application collects information to allow customers and others to track the location of Drivers and their delivery orders. If you are an employee or independent contractor of Domino's Pizza LLC or a Domino's Pizza franchisee who delivers pizzas and other products to customers ("Drivers"), you understand that we may process information collected about you through your use of the Domino's Driver Application in accordance with this Privacy Policy, including for analytics purposes and to provide services for our franchisees. In order to use the Domino's Driver Application, you must agree to in-application permissions, which will turn on various device features necessary for Domino's Driver Application functionality, such as turning on the microphone to make and receive calls, enabling location tracking to calculate delivery updates, and authorizing notifications to receive new orders in the Driver's order queue. For more information on the Domino's Driver Application, please review our Domino's Driver Application Terms of Use. If you are a Driver and a California resident, you understand that information collected about you is used solely within the context of your role as an employee or contractor.
The Web Sites and Applications are directed toward and designed for use by persons aged 18 or older. Domino's Pizza will not approve applications of, or establish or maintain registrations for any child whom Domino's knows to be under the age of 13. Domino's Pizza does not solicit or knowingly collect personal information as defined by the U.S. Children's Privacy Protection Act ("COPPA") from children under the age of 13. If Domino's Pizza nevertheless discovers that it has received personal information from an individual who indicates that he or she is, or whom Domino's Pizza otherwise has reason to believe is, under the age of 13, Domino's Pizza will delete such information from its systems. Additionally, a child's parent or legal guardian may request that the child's information be corrected or deleted from our files by contacting us as set forth in the section entitled "Contact Us" below.
Domino's Pizza maintains reasonable physical, electronic, and procedural safeguards to help guard your information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected, and we cannot guarantee the security of your information collected through our Web Sites or Applications.
Domino's Pizza reserves the right to modify or supplement this policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy. Your continued use of our Websites and Application indicates your consent to the Privacy Policy then posted. If a material change to the terms of this policy is made, Domino's Pizza will post a notice prior to the change becoming effective on its homepage and a link to the new policy.
If you have questions or comments about this Privacy Policy, the information practices of Domino's Pizza, or your dealings with our Web Sites or Applications, or if you have a disability and would like to receive information on how to access this Privacy Policy in an alternative format please contact us:
Through our Contact Us page
By email: [email protected]
By mail: Domino's Pizza LLC, Attn: Customer Care, 30 Frank Lloyd Wright Drive, Ann Arbor MI 48105
For EU-specific requests, including our compliance with Privacy Shield or the General Data Protection Regulation, please contact us at:
By email: [email protected]
By mail: Domino's Pizza LLC, Attn: Information Security, 30 Frank Lloyd Wright Drive, Ann Arbor MI 48105
For terms of use and privacy policy information on Gift Cards, please click here.
The California Consumer Privacy Rights Act (“CCPA”), and its replacement the California Privacy Rights Act (“CPRA”), provide additional rights to California residents. This section addresses those rights and applies only to California residents. Any rights specifically relating to the CPRA shall not take effect until January 1, 2023.
Our Driver Application and Websites may provide information and services to job applicants and business clients. You understand and agree that information about you is collected solely within the context of: (i) your role as an employee, job applicant, owner, director, officer, or contractor or (ii) us conducting due diligence regarding or providing or receiving a product or service to or from your employer.
In the past 12 months, we have collected the following categories of personal information enumerated in the CPRA:
For further details on the personal information we collect, including the sources we receive information from, review the "Information Collection" section. We collect and use these categories of personal information for the business and commercial purposes described in the "Information Use" section. We disclose this personal information to the categories of persons set out in the “Disclosure of Information” section above.
Domino's Pizza does not sell your personal information as the term "sell" is traditionally understood. However, some of our disclosures of personal information may be considered a "sale" or “share” as those terms are defined under CPRA. A “sale” is broadly defined under CPRA to include a disclosure for something of value, and a “share” is broadly defined under the CPRA to include a disclosure for cross-context behavioral advertising. We may collect, sell, or share the following categories of personal information for commercial purposes: identifiers, commercial or transactions information, internet activity, non-precise geolocation data and inferences. The categories of third parties to whom we may sell or share your personal information include, where applicable, vendors and other parties involved in cross-context behavioral advertising. For details about your rights regarding sales and shares, please see the “Right to Opt-Out” section below.
We do not knowingly sell or share the personal information of minors under 16 years old who are California residents.
In addition, we have collected the following categories of sensitive personal information (as described in the CPRA) in the past 12 months: personal information that reveals your precise geolocation. For further details on how we obtain this information, please review the “Information Collection” section above.
We collect, use, and disclose this sensitive personal information as necessary to provide the services through our Websites and Application reasonably expected by an average consumer who requests such services, and for other permissible business purposes under the CPRA.
We do not “sell” or “share” your sensitive personal information as those terms are defined by CPRA.
We retain each category of personal information, including sensitive personal information, for the length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
If you are a California resident, you have the right to know certain information about our data practices. In particular, you have the right to request the following from us:
You also have the right to request the specific pieces of personal information we have collected about you.
Unless you specify otherwise, the response will cover the 12-month period preceding our receipt of the request. Starting with personal information collected on or after January 1, 2023, you may request that we disclose details beyond the 12-month period, and we shall do so unless doing so proves impossible or would involve disproportionate effort.
In addition, you have the right to correct (effective January 1, 2023) or delete the personal information we have collected from you.
These rights also apply to sensitive personal information.
To exercise any of these rights, please submit a request through our online form available in the link below or call our toll free number at 877-883-9641. If you have an account with us, we may require you to use the account to submit the request. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know or delete. If you have a Pizza Profile, you may correct your personal information by logging in to the Pizza Profile and using the edit feature to make corrections. Any additional requests to correct your personal information can be made using the link below.
Please note that Domino's Pizza franchisees are independent entities and their processing of information is subject to their own privacy policies. If you wish to exercise any of these rights with respect to the processing of information by Domino's franchisees, please visit your local franchise-owned and operated store location to effectuate your requests, and we will work with the franchisee to address your request to the extent required by applicable law.
To the extent Domino’s Pizza "sells" or "shares" your personal information as those terms are defined under the CPRA, you have the right to opt-out of the sale or sharing of your personal information, which you can exercise through this Do Not Sell or Share My Personal Information link or the link in the footer of our website. In addition, you may exercise this right by turning on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension.
When you submit an opt-out, your opt-out will only apply to sales and shares of personal information through tracking technologies from the specific browser from which you submitted the opt-out because the connection between your browser identifiers and other personal information we have about you is not known to us. If you want the opt-out to also apply to other personal information we have about you (such as your contact information), please provide such information as requested through this Do Not Sell or Share My Personal Information link.
Annual Accounting of Data Subject Rights | |||
|---|---|---|---|
| Request Type | Number of Requests | Median Number of Days to Respond | Number of Request Denials |
| Request to Know | 50 | 3 | 9 |
| Request to Delete | 251 | 42 | 26 |
| Request to Correct | |||
| Request to Opt-out of Data Sharing | 187,519 | 4 | 0 |
You can designate an authorized agent to submit requests on your behalf. Requests must be submitted through the designated methods listed above. However, we will require written proof of the agent’s permission to do so and verify your identity directly. Please provide written proof via email to [email protected].
You have the right not to receive discriminatory treatment by us for the exercise of any your rights.
Under the CCPA, earned points in Domino’s Piece of the Pie Rewards® loyalty program may be considered a financial incentive provided in exchange for the collection and retention of your personal information. The value of your personal information is based upon a comparison of the amount spent by loyalty program customers compared to similarly situated customers who do not participate in the loyalty program over a 12-month period and also includes the following considerations:
We will update this over time as appropriate.
Note that you are provided with the material terms of the loyalty program when you join and are asked to provide your opt-in consent to participate, which you can withdraw from at any time. For further details of the loyalty program and its terms, including how to opt-in or withdraw your opt-in, refer to the loyalty program’s description and terms available at www.dominos.com/rewards.
If you opt-out of the loyalty program, you can continue to receive most discounted prices by emailing us at [email protected].
Customers who are California residents may request (i) a list of categories of personal information disclosed to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclosed such information. To exercise a request, please send us an email or a letter to the addresses in the section entitled "Contact Us" above and specify you are making a "California Shine the Light" request. We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.
Nevada law (NRS 603A.340) requires each business to establish a designated request address where Nevada consumers may submit requests directing the business not to sell certain kinds of personal information that the business has collected or will collect about the consumer. A sale under Nevada law is the exchange of personal information for monetary consideration by the business to a third party for the third party to license or sell the personal information to other third parties. If you are a Nevada consumer and wish to submit a request relating to our compliance with Nevada law, please contact us as at [email protected].
The Virginia Consumer Data Protection Act (“VCDPA”) provides additional rights to Virginia residents. This section addresses those rights and applies only to Virginia residents. Any rights shall not take effect until January 1, 2023.
You have the following rights under the VCDPA:
To exercise any of these rights, please submit a request through our online form available in the link below or contact us as set out in the “Contact Us” section above and specify which right you are seeking to exercise. We will respond to your request within 45 days. If you have an account with us, we may require you to use the account to submit the request. We may require specific information from you to help us confirm your identity and process your request. If personal data about you has been processed by us on behalf of a Domino’s franchisee and you wish to exercise any rights you have with such personal data, please visit your local franchise-owned and operated store location to effectuate your requests, and we will work with the franchisee to address your request to the extent required by applicable law.
If we refuse to take action on a request, you may appeal our decision within a reasonable period time by contacting us at [email protected] and specifying you wish to appeal. Within 60 days of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied, you may submit a complaint to the Virginia Attorney General at https://www.oag.state.va.us/consumercomplaintform.
The General Data Protection Regulation (“GDPR”) provides additional rights to individuals located in the European Economic Area, Switzerland, and the United Kingdom (collectively, “Europe”). This section addresses those rights and applies only to those individuals.
Data protection laws in Europe distinguish between organizations that process personal data for their own purposes (known as "controllers") and organizations that process personal data on behalf of other organizations (known as "processors"). Domino's Pizza LLC acts as a controller with respect to personal data collected as you interact with our websites, emails, and advertisements. In some instances, Domino's Pizza acts as a processor on behalf of the Domino's Pizza franchisees, which are independent entities. Any questions that you may have relating to the processing of personal data by Domino's Pizza as a processor should be directed to the relevant franchisee.
Data protection laws in Europe require a "lawful basis" for processing personal data. Our lawful bases include where: (a) you have given consent to the processing for one or more specific purposes, either to us or to our service providers, partners, or franchisees; (b) processing is necessary for the performance of a contract with you; (c) processing is necessary for compliance with a legal obligation; or (d) processing is necessary for the purposes of the legitimate interests pursued by us or a third party, and your interests and fundamental rights and freedoms do not override those interests. Some of our lawful bases for processing your information stem from our independent franchisees on whose behalf we provide services.
You have the right to access, rectify, or erase any personal data we have collected about you. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you. In addition, you have the right to ask us not to process your personal data (or provide it to third parties to process) for marketing purposes or purposes materially different than for which it was originally collected or subsequently authorized by you. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us.
To exercise any of these rights, contact us as set forth in the section entitled "Contact Us" above and specify which right you intend to exercise. We will respond to your request within 30 days. We may require additional information from you to allow us to confirm your identity. Further, if we are processing your information on behalf of one of our franchisees, we will refer you to that franchisee, and will support them to the extent required by applicable law in responding to your request. Please note that we store information as necessary to fulfil the purposes for which it was collected, and may continue to retain and use the information even after a data subject request for purposes of our legitimate interests, including as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
If you have any issues with our compliance, you have the right to lodge a complaint with an EEA supervisory authority.
Domino's Pizza uses standard contractual clauses to provide the required safeguards for the transfer and processing of personal data from Europe.
In addition, despite its invalidation, Domino's Pizza maintains its participation in the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from the EU and Switzerland to the U.S., respectively. Domino's Pizza has certified to the Department of Commerce that it adheres to the Privacy Shield Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement and liability. For purposes of this section, Domino's Pizza refers to the following U.S. legal entities: Domino's Pizza LLC, Domino's Pizza Distribution LLC, Domino's Pizza International Franchising Inc, and Domino's Pizza International Payroll Services, Inc.
In accordance with our obligations under the Privacy Shield, and subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission, we hereby affirm our commitment to subject all personal data transferred from the EU and Switzerland to the Privacy Shield Principles. This means that, in addition to our other obligations under the Privacy Shield Principles, we shall be liable to you for any third-party agent to which we transfer your personal data and that processes such personal data in a manner that violates the Privacy Shield Principles, unless we can demonstrate that we are not responsible for the resulting damages.
For inquiries or complaints regarding our compliance with Privacy Shield, please contact us as set forth in the section entitled "Contact Us" below. If we are unable to resolve your complaint directly, you may submit your complaint at no cost to you to the JAMS at https://www.jamsadr.com/eu-us-privacy-shield. In the event there are residual complaints that have not been resolved by JAMS, or any other means, you may seek a non-monetary remedy through binding arbitration to be provided to you in accordance with the Privacy Shield Principles.
To learn more about the Privacy Shield Framework, and to view Domino's Pizza's certification, please visit http://www.privacyshield.gov. A list of companies certified under the Privacy Shield Framework is available at the following link: https://www.privacyshield.gov/list.
This policy was last updated January 23, 2023.